WEBVTT

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Make triages the ticket. Jodoo stores the support record.

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Manual support triage slows category, priority, SLA, and owner assignment.

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Make connects the support webhook to Jodoo writeback.

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The Make run classifies the SSO issue as Critical and Escalated.

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Jodoo stores the Make support triage result.

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Jodoo turns the Make triage result into trackable support work.

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Make runs the workflow. Jodoo keeps the team record.

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Preview the support ticket workflow in Jodoo.