WEBVTT

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Zapier Agents classifies the ticket. Jodoo stores the support record.

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Manual triage delays category, owner, SLA, and first response.

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The agent returns support fields that Jodoo can use.

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The test ticket is classified as Critical and escalated.

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Jodoo stores the priority, status, SLA target, and owner.

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Escalated tickets stay visible in Jodoo queues and dashboards.

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Agent decides. Jodoo records. The team acts.

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Preview the support triage workflow in Jodoo.