{"id":4534,"date":"2024-04-24T14:35:00","date_gmt":"2024-04-24T06:35:00","guid":{"rendered":"https:\/\/www.jodoo.com\/blog\/?p=4534"},"modified":"2024-12-13T11:29:48","modified_gmt":"2024-12-13T03:29:48","slug":"crm%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%e3%80%81crm%e3%81%ae%e6%84%8f%e5%91%b3","status":"publish","type":"post","link":"https:\/\/www.jodoo.com\/blog\/ja-jp\/what-is-crm-crm-meaning","title":{"rendered":"CRM\u3068\u306f\u4f55\u304b\uff1fCRM\u306e\u610f\u5473\u3092\u7406\u89e3\u3059\u308b"},"content":{"rendered":"<div class=\"wp-block-stackable-text stk-block-text stk-block stk-57201eb stk-block-background\" data-block-id=\"57201eb\"><style>.stk-57201eb {background-color:var(--theme-palette-color-15, #CDDED9) !important;border-top-left-radius:8px !important;border-top-right-radius:8px !important;border-bottom-right-radius:8px !important;border-bottom-left-radius:8px !important;overflow:hidden !important;}.stk-57201eb:before{background-color:var(--theme-palette-color-15, #CDDED9) !important;}<\/style><p class=\"stk-block-text__text\"><strong>\u62bd\u8c61\u7684\u306a\uff1a<\/strong> CRM\u30b7\u30b9\u30c6\u30e0\u304c\u9867\u5ba2\u95a2\u4fc2\u306e\u5f37\u5316\u3068\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u306b\u3082\u305f\u3089\u3059\u529b\u3092\u767a\u898b\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u306e\u30ac\u30a4\u30c9\u3067\u306f\u3001\u5206\u304b\u308a\u3084\u3059\u3044\u6982\u8981\u3001\u5b9f\u8df5\u7684\u306a\u6d1e\u5bdf\u3001\u305d\u3057\u3066\u5b9f\u969b\u306e\u4e8b\u4f8b\u7814\u7a76\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002.<\/p><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"introduction\"><\/span><strong>\u5c0e\u5165<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f01\u696d\u304c\u6210\u9577\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u771f\u306b\u7406\u89e3\u3057\u3001\u305d\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3057\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6df1\u3081\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u3092\u5931\u3044\u3001\u53ce\u76ca\u6a5f\u4f1a\u3092\u9003\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-is-crm\"><\/span><strong>CRM\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u3068\u306f\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u306e\u7565\u3067\u3059\u3002\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u7528\u3044\u308b\u6226\u7565\u3084\u6280\u8853\u3092\u6307\u3057\u307e\u3059\u3002\u305d\u306e\u76ee\u7684\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u95a2\u4fc2\u3092\u6539\u5584\u3057\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u3001\u58f2\u4e0a\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3067\u3059\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-does-a-small-business-manage-customer-relationships\"><\/span><strong>\u4e2d\u5c0f\u4f01\u696d\u306f\u3069\u306e\u3088\u3046\u306b\u9867\u5ba2\u95a2\u4fc2\u3092\u7ba1\u7406\u3057\u3066\u3044\u308b\u306e\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30df\u30a2\u306f\u3001\u4e16\u754c\u4e2d\u304b\u3089\u7279\u5225\u306a\u751f\u5730\u3092\u4ed5\u5165\u308c\u3066\u5730\u5143\u306e\u5546\u5e97\u306a\u3069\u306b\u8ca9\u58f2\u3059\u308b\u5c0f\u3055\u306a\u8cbf\u6613\u4f1a\u793e\u3092\u7d4c\u55b6\u3057\u3066\u3044\u307e\u3059\u3002\u5f7c\u5973\u304c\u6210\u529f\u3059\u308b\u305f\u3081\u306b\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u79d8\u8a23\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\uff1a<\/strong>&nbsp;\u30df\u30a2\u306f\u9867\u5ba2\u306e\u3053\u3068\u3092\u3088\u304f\u7406\u89e3\u3057\u3001\u597d\u307f\u306b\u57fa\u3065\u3044\u3066\u304d\u3063\u3068\u6c17\u306b\u5165\u3063\u3066\u3082\u3089\u3048\u308b\u751f\u5730\u3092\u63d0\u6848\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u304d\u3081\u7d30\u3084\u304b\u306a\u5bfe\u5fdc\u304c\u3001\u9867\u5ba2\u306e\u30ea\u30d4\u30fc\u30c8\u7387\u3092\u9ad8\u3081\u3066\u3044\u308b\u306e\u3067\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u8033\u3092\u50be\u3051\u308b\uff1a<\/strong>&nbsp;\u30df\u30a2\u306f\u3088\u304f\u3001\u9867\u5ba2\u306b\u751f\u5730\u306e\u611f\u60f3\u3084\u54c1\u8cea\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u5c0b\u306d\u307e\u3059\u3002\u9867\u5ba2\u304c\u74b0\u5883\u306b\u512a\u3057\u3044\u7d20\u6750\u3092\u6c42\u3081\u3066\u3044\u308b\u3068\u4f1d\u3048\u308b\u3068\u3001\u30df\u30a2\u306f\u305d\u3046\u3044\u3063\u305f\u7d20\u6750\u3082\u63a2\u3057\u51fa\u3057\u3066\u63d0\u4f9b\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u771f\u646f\u306b\u8033\u3092\u50be\u3051\u3066\u3044\u308b\u59ff\u52e2\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30ab\u30b9\u30bf\u30e0\u30aa\u30fc\u30c0\u30fc\uff1a<\/strong>&nbsp;\u30df\u30a2\u306f\u3001\u9867\u5ba2\u304c\u500b\u5225\u306b\u88fd\u4f5c\u304c\u5fc5\u8981\u306a\u7279\u5b9a\u306e\u751f\u5730\u3092\u6ce8\u6587\u3067\u304d\u308b\u30ab\u30b9\u30bf\u30e0\u30aa\u30fc\u30c0\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u67d4\u8edf\u6027\u306e\u304a\u304b\u3052\u3067\u3001\u9867\u5ba2\u306f\u5e38\u306b\u5fc5\u8981\u306a\u3082\u306e\u3092\u6b63\u78ba\u306b\u624b\u306b\u5165\u308c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u9023\u7d61\u3092\u53d6\u308a\u5408\u3046\uff1a<\/strong>&nbsp;\u30df\u30a2\u306f\u6bce\u6708\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u3092\u914d\u4fe1\u3057\u3066\u304a\u308a\u3001\u305d\u3053\u306b\u306f\u65b0\u7d20\u6750\u306e\u7d39\u4ecb\u3001\u9867\u5ba2\u306e\u58f0\u3001\u304a\u5f97\u306a\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u60c5\u5831\u306a\u3069\u304c\u63b2\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u5e38\u306b\u6700\u65b0\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u3001\u4eca\u5f8c\u306e\u5c55\u958b\u306b\u671f\u5f85\u3092\u81a8\u3089\u307e\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u9593\u9055\u3044\u3092\u7d20\u65e9\u304f\u4fee\u6b63\u3059\u308b\uff1a<\/strong>&nbsp;\u30df\u30a2\u306f\u6ce8\u6587\u306b\u9593\u9055\u3044\u304c\u3042\u3063\u305f\u5834\u5408\u3001\u3059\u3050\u306b\u8b1d\u7f6a\u3057\u3001\u9593\u9055\u3044\u3092\u8a02\u6b63\u3057\u3001\u5c11\u3057\u5272\u5f15\u3092\u3057\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u8fc5\u901f\u306a\u5bfe\u5fdc\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306f\u5f7c\u5973\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u4fe1\u983c\u3057\u3001\u6e80\u8db3\u3057\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u30df\u30a2\u306e\u8cbf\u6613\u4f1a\u793e\u3067\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u826f\u597d\u306b\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3001\u30ea\u30d4\u30fc\u30bf\u30fc\u3092\u5897\u3084\u3057\u3001\u9867\u5ba2\u306e\u4fe1\u983c\u3092\u7bc9\u304d\u3001\u826f\u3044\u8a55\u5224\u3092\u7dad\u6301\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3002.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2.png\" alt=\"\u8cbf\u6613\u4f1a\u793e\u306e\u30aa\u30fc\u30ca\u30fc\u3067\u3042\u308b\u30df\u30a2\u306f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3057\u3066\u826f\u597d\u306a\u9867\u5ba2\u95a2\u4fc2\u3092\u69cb\u7bc9\u30fb\u7dad\u6301\u3057\u3066\u3044\u308b\u3002.\" class=\"wp-image-4538\" style=\"border-style:none;border-width:0px;border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2-300x300.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2-150x150.png 150w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"crm-software-vs-crm-strategy\"><\/span><strong>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2 vs. CRM\u6226\u7565<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u306f\u9867\u5ba2\u95a2\u4fc2\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u3067\u3042\u308b\u304c\u3001\u7279\u5b9a\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u6307\u3059\u5834\u5408\u306b\u3082\u3088\u304f\u4f7f\u308f\u308c\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-is-crm-software\"><\/span><strong>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5\u3084\u9867\u5ba2\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u628a\u63e1\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30c4\u30fc\u30eb\u3067\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3092\u3059\u3079\u3066\u4e00\u5143\u7ba1\u7406\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u81ea\u52d5\u5316\u3057\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7c21\u7d20\u5316\u3057\u3001\u8a73\u7d30\u306a\u30ec\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u3053\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u58f2\u4e0a\u306e\u8ffd\u8de1\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u7ba1\u7406\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u5411\u4e0a\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059\u3002\u3064\u307e\u308a\u3001CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u4f01\u696d\u304c\u9867\u5ba2\u3068\u3088\u308a\u5bb9\u6613\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3059\u308b\u306e\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30df\u30a2\u306e\u5c0f\u898f\u6a21\u30d3\u30b8\u30cd\u30b9\u306e\u4f8b\u3067\u8a00\u3048\u3070\u3001CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u3044\u304f\u3064\u304b\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u5f97\u3089\u308c\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3092\u3059\u3079\u3066\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u305f\u3081\u3001\u5404\u9867\u5ba2\u306e\u597d\u307f\u3084\u904e\u53bb\u306e\u6ce8\u6587\u5c65\u6b74\u3092\u7c21\u5358\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u3053\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u30df\u30a2\u306f\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3084\u304a\u5f97\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001CRM\u306f\u9867\u5ba2\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u77e5\u3089\u305b\u3066\u304f\u308c\u308b\u306e\u3067\u3001\u8ca9\u58f2\u6a5f\u4f1a\u3092\u9003\u3059\u3053\u3068\u3082\u3042\u308a\u307e\u305b\u3093\u3002\u3055\u3089\u306b\u3001\u6ce8\u6587\u3067\u30df\u30b9\u3092\u3057\u3066\u3057\u307e\u3063\u305f\u5834\u5408\u3067\u3082\u3001CRM\u3092\u4f7f\u3048\u3070\u8fc5\u901f\u306b\u4fee\u6b63\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u7e4b\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u4e3b\u306a\u7279\u9577\u3068\u6a5f\u80fd<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u8907\u96d1\u306a\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u6d3b\u52d5\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4e00\u822c\u7684\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u4e3b\u306a\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9023\u7d61\u5148\u7ba1\u7406:<\/strong>&nbsp;\u96fb\u8a71\u756a\u53f7\u3001\u904e\u53bb\u306e\u4f1a\u8a71\u5c65\u6b74\u3001\u91cd\u8981\u306a\u65e5\u4ed8\u306a\u3069\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u7b87\u6240\u306b\u4fdd\u7ba1\u3059\u308b\u3053\u3068\u3067\u3001\u691c\u7d22\u3084\u7ba1\u7406\u304c\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u55b6\u696d\u7ba1\u7406:<\/strong>&nbsp;\u6700\u521d\u306e\u63a5\u89e6\u304b\u3089\u6700\u7d42\u7684\u306a\u5951\u7d04\u7de0\u7d50\u307e\u3067\u3001\u8ca9\u58f2\u306e\u3042\u3089\u3086\u308b\u6bb5\u968e\u3092\u8ffd\u8de1\u3057\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u8fc5\u901f\u306b\u5951\u7d04\u3092\u6210\u7acb\u3055\u305b\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306e\u8ffd\u8de1\uff1a<\/strong>&nbsp;\u4f01\u696d\u304c\u9867\u5ba2\u3068\u9023\u7d61\u3092\u53d6\u3063\u305f\u969b\u306e\u8a18\u9332\uff08\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001\u5bfe\u9762\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u624b\u6bb5\u306b\u3088\u308b\u3082\u306e\uff09\u3092\u3059\u3079\u3066\u8a18\u9332\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5404\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u5305\u62ec\u7684\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff1a<\/strong>&nbsp;\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ba1\u7406\u3001\u65b0\u898f\u9867\u5ba2\u306e\u958b\u62d3\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30e1\u30fc\u30eb\u306e\u81ea\u52d5\u9001\u4fe1\u306a\u3069\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u696d\u52d9\u3092\u7c21\u7d20\u5316\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.jodoo.com\/doc\/13096\"><strong>\u5206\u6790 <\/strong><\/a><strong><a href=\"https:\/\/help.jodoo.com\/doc\/13096\" target=\"_blank\" rel=\"noreferrer noopener\">\u305d\u3057\u3066<\/a><\/strong><a href=\"https:\/\/help.jodoo.com\/doc\/13096\"><strong> \u5831\u544a\uff1a<\/strong><\/a>&nbsp;\u9867\u5ba2\u306e\u884c\u52d5\u3001\u8ca9\u58f2\u30d1\u30bf\u30fc\u30f3\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u52b9\u679c\u306a\u3069\u306b\u95a2\u3059\u308b\u8a73\u7d30\u306a\u30ec\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u8ce2\u660e\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406:<\/strong>&nbsp;\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u6574\u7406\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u72b6\u6cc1\u3092\u8ffd\u8de1\u3057\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5bb9\u6613\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u51e6\u7406\u65b9\u6cd5\u3092\u6539\u5584\u3057\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-does-crm-software-differ-from-crm-strategy\"><\/span><strong>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068CRM\u6226\u7565\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u6226\u7565\u3068\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6539\u5584\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u9867\u5ba2\u7dad\u6301\u7387\u3092\u5411\u4e0a\u3055\u305b\u3001\u4e8b\u696d\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306e\u8a08\u753b\u3067\u3059\u3002CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u3053\u306e\u6226\u7565\u3092\u5b9f\u884c\u306b\u79fb\u3059\u305f\u3081\u306e\u6280\u8853\u3067\u3059\u3002CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3057\u3001\u60c5\u5831\u3092\u5b89\u5168\u306b\u4fdd\u7ba1\u3057\u3001\u4f01\u696d\u304c\u8ce2\u660e\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u305f\u3081\u306e\u6709\u7528\u306a\u30c7\u30fc\u30bf\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3064\u307e\u308a\u3001CRM\u6226\u7565\u306f\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6539\u5584\u3068\u3044\u3046\u5168\u4f53\u7684\u306a\u8003\u3048\u65b9\u3067\u3042\u308a\u3001CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u305d\u306e\u8003\u3048\u65b9\u3092\u73fe\u5b9f\u4e16\u754c\u3067\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u306a\u306e\u3067\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-has-crm-evolved\"><\/span><strong>CRM\u306f\u3069\u306e\u3088\u3046\u306b\u9032\u5316\u3057\u3066\u304d\u305f\u306e\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u306e\u6b74\u53f2\u306f\u3001\u5358\u7d14\u306a\u624b\u4f5c\u696d\u306b\u3088\u308b\u65b9\u6cd5\u304b\u3089\u3001\u4eca\u65e5\u79c1\u305f\u3061\u304c\u4f7f\u7528\u3057\u3066\u3044\u308b\u9ad8\u5ea6\u306a\u30c7\u30b8\u30bf\u30eb\u30b7\u30b9\u30c6\u30e0\u3078\u3068\u9032\u5316\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u305d\u306e\u5909\u9077\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u521d\u671f\u306e\u6d3b\u52d5\uff081970\u5e74\u4ee3\uff09\uff1a<\/strong>&nbsp;CRM\u306f1970\u5e74\u4ee3\u306b\u59cb\u307e\u308a\u307e\u3057\u305f\u3002\u5f53\u6642\u3001\u4f01\u696d\u306f\u5358\u306b\u5546\u54c1\u3092\u58f2\u308b\u3088\u308a\u3082\u9867\u5ba2\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u65b9\u304c\u826f\u3044\u3068\u6c17\u3065\u3044\u305f\u306e\u3067\u3059\u3002\u5f7c\u3089\u306f\u3001\u8ab0\u304c\u4f55\u3092\u8cb7\u3063\u305f\u304b\u3092\u8a18\u9332\u3059\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u60c5\u5831\u3092\u53f0\u5e33\u306b\u66f8\u304d\u7559\u3081\u308b\u3068\u3044\u3063\u305f\u30b7\u30f3\u30d7\u30eb\u306a\u65b9\u6cd5\u3092\u7528\u3044\u3066\u3044\u307e\u3057\u305f\u3002.<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\uff081980\u5e74\u4ee3\uff09\uff1a<\/strong>&nbsp;1980\u5e74\u4ee3\u306b\u306a\u308b\u3068\u3001\u4f01\u696d\u306f\u9867\u5ba2\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u6d3b\u7528\u3057\u59cb\u3081\u305f\u3002\u9867\u5ba2\u60c5\u5831\u3092\u53ce\u96c6\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u69d8\u3005\u306a\u30bf\u30a4\u30d7\u306e\u9867\u5ba2\u306b\u6700\u9069\u306a\u5e83\u544a\u3092\u4f5c\u6210\u3059\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u306e\u3060\u3002.<\/li>\n\n\n\n<li><strong>\u9023\u7d61\u5148\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\uff081980\u5e74\u4ee3\u5f8c\u534a\uff5e1990\u5e74\u4ee3\u521d\u982d\uff09\uff1a<\/strong>&nbsp;\u3053\u306e\u6642\u671f\u3001\u65b0\u3057\u3044\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u304a\u304b\u3052\u3067\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u9867\u5ba2\u60c5\u5831\u3092\u6574\u7406\u3057\u3084\u3059\u304f\u306a\u3063\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u3068\u306e\u4f1a\u8a71\u3084\u4f1a\u8b70\u306e\u8a18\u9332\u3092\u3088\u308a\u7c21\u5358\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3002.<\/li>\n\n\n\n<li><strong>CRM\u306e\u8a95\u751f\uff081990\u5e74\u4ee3\u534a\u3070\uff09\uff1a<\/strong>&nbsp;\u300cCRM\u300d\u3068\u3044\u3046\u7528\u8a9e\u306f1990\u5e74\u4ee3\u534a\u3070\u306b\u4f7f\u308f\u308c\u59cb\u3081\u307e\u3057\u305f\u3002\u5f53\u6642\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u767a\u9054\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u9867\u5ba2\u60c5\u5831\u3092\u7570\u306a\u308b\u90e8\u9580\u9593\u3067\u5171\u6709\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u8ab0\u3082\u304c\u9867\u5ba2\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3057\u3084\u3059\u304f\u306a\u3063\u3066\u3044\u307e\u3057\u305f\u3002.<\/li>\n\n\n\n<li><strong>\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u30d6\u30fc\u30e0\uff081990\u5e74\u4ee3\u5f8c\u534a\u304b\u30892000\u5e74\u4ee3\u521d\u982d\uff09\uff1a<\/strong>&nbsp;\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u5229\u7528\u8005\u304c\u5897\u3048\u308b\u306b\u3064\u308c\u3001CRM\u3082\u518d\u3073\u5909\u5316\u3092\u9042\u3052\u305f\u3002\u4f01\u696d\u306f\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306b\u3001\u30e1\u30fc\u30eb\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u3001\u30a6\u30a7\u30d6\u3092\u6d3b\u7528\u3059\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3002\u305d\u3057\u3066\u3001\u3053\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u306f\u3001\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u305f\u3081\u306e\u30c4\u30fc\u30eb\u304c\u7d71\u5408\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3002.<\/li>\n\n\n\n<li><strong>SaaS\u306e\u53f0\u982d\u3068&nbsp;<\/strong><a href=\"https:\/\/help.jodoo.com\/doc\/11450\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u30e2\u30d0\u30a4\u30ebCRM<\/strong><\/a><strong>&nbsp;\uff082000\u5e74\u4ee3\uff09\uff1a<\/strong>&nbsp;\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u666e\u53ca\u306b\u3088\u308a\u3001\u3053\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3088\u308a\u5b89\u4fa1\u3067\u3001\u4e2d\u5c0f\u4f01\u696d\u3067\u3082\u7c21\u5358\u306b\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u666e\u53ca\u306b\u4f34\u3044\u3001\u30e2\u30d0\u30a4\u30ebCRM\u306b\u3088\u3063\u3066\u55b6\u696d\u30c1\u30fc\u30e0\u3084\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u306f\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002.<\/li>\n\n\n\n<li><strong>\u30d3\u30c3\u30b0\u30c7\u30fc\u30bf\u3001AI\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306aCRM\uff1a\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u4e0d\u8981\uff08\u4eca\u65e5\u304b\u3089\uff09<\/strong>&nbsp;\u4eca\u65e5\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306f\u30d3\u30c3\u30b0\u30c7\u30fc\u30bf\u3068\u4eba\u5de5\u77e5\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u884c\u52d5\u306b\u3064\u3044\u3066\u3088\u308a\u6df1\u304f\u7406\u89e3\u3057\u3066\u3044\u307e\u3059\u3002\u30ce\u30fc\u30b3\u30fc\u30c9\u6280\u8853\u3001\u4f8b\u3048\u3070&nbsp;<a href=\"https:\/\/www.jodoo.com\/?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\" target=\"_blank\" rel=\"noreferrer noopener\">Jodoo<\/a>&nbsp;\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u3048\u3070\u3001\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3060\u3051\u3067\u30d5\u30a9\u30fc\u30e0\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u7c21\u5358\u306b\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002IT\u306b\u8a73\u3057\u304f\u306a\u304f\u3066\u3082\u3001\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30d7\u30ed\u30bb\u30b9\u3092\u7c21\u5358\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"types-of-crm\"><\/span><strong>CRM\u306e\u7a2e\u985e<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u69d8\u3005\u306a\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u4f01\u696d\u3054\u3068\u306b\u30cb\u30fc\u30ba\u304c\u7570\u306a\u308b\u304b\u3089\u3067\u3059\u3002\u540c\u3058\u696d\u754c\u3084\u5730\u57df\u306b\u5c5e\u3059\u308b\u4f01\u696d\u3067\u3042\u3063\u3066\u3082\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u6c42\u3081\u308b\u3082\u306e\u306f\u7570\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u3067\u306f\u3001\u69d8\u3005\u306a\u7a2e\u985e\u306eCRM\u30b7\u30b9\u30c6\u30e0\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u904b\u7528CRM\uff1a<\/strong>&nbsp;\u3053\u306e\u30bf\u30a4\u30d7\u306eCRM\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u8ca9\u58f2\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3068\u3044\u3063\u305f\u4e3b\u8981\u306a\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u304b\u3064\u30b7\u30f3\u30d7\u30eb\u306b\u3057\u307e\u3059\u3002\u4f01\u696d\u304c\u65b0\u898f\u9867\u5ba2\uff08\u898b\u8fbc\u307f\u5ba2\uff09\u3092\u898b\u3064\u3051\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u904b\u7528\u578bCRM\u306e\u69cb\u6210\u8981\u7d20\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002&nbsp;<strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff1a<\/strong>&nbsp;\u3053\u306e\u90e8\u5206\u306f\u3001\u30e1\u30fc\u30eb\u3001\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u6d3b\u52d5\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u3059\u3079\u3066\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u7ba1\u7406\u3057\u3001\u7c21\u7d20\u5316\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u30ea\u30fc\u30c9\u3092\u52b9\u679c\u7684\u306b\u51e6\u7406\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002.&nbsp;<strong>\u8ca9\u58f2\u81ea\u52d5\u5316\uff1a<\/strong>&nbsp;\u3053\u308c\u306b\u3088\u308a\u3001\u6642\u9593\u306e\u304b\u304b\u308b\u624b\u4f5c\u696d\u304c\u524a\u6e1b\u3055\u308c\u3001\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u304c\u8fc5\u901f\u5316\u3055\u308c\u308b\u305f\u3081\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u696d\u52d9\u3092\u9042\u884c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002.&nbsp;<strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\uff1a<\/strong>&nbsp;\u3053\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u96fb\u8a71\u306e\u632f\u308a\u5206\u3051\u3084\u60c5\u5831\u7ba1\u7406\u306a\u3069\u3001\u591a\u304f\u306e\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9867\u5ba2\u81ea\u8eab\u304c\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3082\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u5206\u6790\u578bCRM\uff1a<\/strong>&nbsp;\u3053\u306e\u30bf\u30a4\u30d7\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3092\u901a\u3058\u3066\u9867\u5ba2\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u9867\u5ba2\u306e\u884c\u52d5\u3084\u8cfc\u5165\u5e0c\u671b\u5546\u54c1\u3001\u8a73\u7d30\u60c5\u5831\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u306e\u60c5\u5831\u3092\u53ce\u96c6\u30fb\u95a2\u9023\u4ed8\u3051\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u5b8c\u5168\u306a\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002\u3053\u306e\u60c5\u5831\u304c\u3042\u308c\u3070\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u305f\u969b\u306b\u3001\u8fc5\u901f\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u5373\u5ea7\u306b\u5fdc\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u578bCRM\uff1a<\/strong>&nbsp;\u3053\u306e\u30bf\u30a4\u30d7\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u3068\u55b6\u696d\u30c1\u30fc\u30e0\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30fc\u30e0\u304c\u30c7\u30fc\u30bf\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u9023\u643a\u3092\u5f37\u5316\u3057\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u3001\u305d\u306e\u4ed6\u306e\u30d3\u30b8\u30cd\u30b9\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u53d6\u5f15\u306e\u6210\u7acb\u3084\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3068\u671f\u5f85\u306e\u628a\u63e1\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u578bCRM\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3001\u5927\u304d\u304f\u5206\u3051\u30662\u3064\u306e\u30bf\u30a4\u30d7\u304c\u3042\u308a\u307e\u3059\u3002&nbsp;<strong>\u9023\u7d61\u5148\u7ba1\u7406:<\/strong>&nbsp;\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u3059\u3079\u3066\u306e\u9023\u7d61\u5148\u3068\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3059\u3079\u3066\u306e\u76f4\u63a5\u7684\u306a\u60c5\u5831\u304c\u4fdd\u5b58\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002.&nbsp;<strong>\u30c1\u30e3\u30cd\u30eb\u7ba1\u7406:<\/strong>&nbsp;\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u7279\u5b9a\u306e\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\uff08ABM\u306a\u3069\uff09\u3068\u3044\u3063\u305f\u69d8\u3005\u306a\u65b9\u6cd5\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u3069\u306e\u3088\u3046\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u308b\u304b\u3092\u7ba1\u7406\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3088\u308a\u591a\u304f\u306e\u4eba\u3005\u306b\u30ea\u30fc\u30c1\u3057\u3001\u9867\u5ba2\u304c\u3069\u3053\u306b\u3044\u3066\u3082\u3001\u3069\u306e\u3088\u3046\u306a\u65b9\u6cd5\u3067\u4f01\u696d\u3068\u95a2\u308f\u308d\u3046\u3068\u3082\u3001\u9867\u5ba2\u306e\u95a2\u5fc3\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"why-is-crm-important\"><\/span><strong>CRM\u304c\u91cd\u8981\u306a\u7406\u7531\u3068\u306f\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u3088\u308a\u826f\u304f\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u308b\u4e0a\u3067\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002CRM\u304c\u3053\u308c\u307b\u3069\u91cd\u8981\u306a\u7406\u7531\u3092\u4ee5\u4e0b\u306b\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\uff1a<\/strong>&nbsp;CRM\u6226\u7565\u3092\u7528\u3044\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u7279\u5225\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u306e\u884c\u52d5\u3084\u8cfc\u5165\u5c65\u6b74\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u597d\u307f\u3084\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u3053\u3046\u3057\u3066\u3001\u4f01\u696d\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u3084\u30aa\u30d5\u30a1\u30fc\u3092\u8abf\u6574\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u58f2\u4e0a\u5897\u52a0\uff1a<\/strong>&nbsp;CRM\u30c4\u30fc\u30eb\u306f\u3001\u4f01\u696d\u304c\u30ea\u30fc\u30c9\u3092\u7ba1\u7406\u3057\u3001\u8ca9\u58f2\u6a5f\u4f1a\u3092\u3088\u308a\u4f53\u7cfb\u7684\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u8ca9\u58f2\u30c8\u30ec\u30f3\u30c9\u3084\u9867\u5ba2\u306e\u55dc\u597d\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u5c55\u958b\u3057\u3001\u3088\u308a\u591a\u304f\u306e\u88fd\u54c1\u3092\u8ca9\u58f2\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u96c6\u4e2d\u7684\u306a\u53d6\u308a\u7d44\u307f\u304c\u3001\u58f2\u4e0a\u5897\u52a0\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\uff1a<\/strong>&nbsp;CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u30c7\u30fc\u30bf\u5165\u529b\u3084\u30ea\u30fc\u30c9\u8ffd\u8de1\u3068\u3044\u3063\u305f\u65e5\u5e38\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u624b\u4f5c\u696d\u304c\u524a\u6e1b\u3055\u308c\u3001\u6642\u9593\u3092\u7bc0\u7d04\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u69cb\u7bc9\u3084\u8ca9\u58f2\u6d3b\u52d5\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u696d\u52d9\u904b\u55b6\u3092\u3088\u308a\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3084\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3082\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u7dad\u6301\uff1a<\/strong>&nbsp;CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u8a73\u7d30\u306b\u8a18\u9332\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u554f\u984c\u3092\u8fc5\u901f\u306b\u89e3\u6c7a\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u5951\u7d04\u66f4\u65b0\u3001\u88fd\u54c1\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3001\u3042\u308b\u3044\u306f\u5358\u306a\u308b\u6328\u62f6\u306a\u3069\u306b\u95a2\u3059\u308b\u81ea\u52d5\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u3092\u9001\u4fe1\u3059\u308b\u305f\u3081\u3001\u9867\u5ba2\u96e2\u308c\u3092\u9632\u3050\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u610f\u601d\u6c7a\u5b9a\u306b\u5f79\u7acb\u3064\u8cb4\u91cd\u306a\u6d1e\u5bdf\uff1a<\/strong>&nbsp;CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u591a\u304f\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u9867\u5ba2\u306e\u597d\u307f\u3084\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u306b\u95a2\u3059\u308b\u60c5\u5831\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u4f01\u696d\u306f\u3053\u306e\u30c7\u30fc\u30bf\u3092\u5229\u7528\u3057\u3066\u8ce2\u660e\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u8ca9\u58f2\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u6210\u679c\u3001\u9867\u5ba2\u306e\u58f0\u306b\u95a2\u3059\u308b\u8a73\u7d30\u306a\u30ec\u30dd\u30fc\u30c8\u304c\u5f97\u3089\u308c\u308b\u304b\u3089\u3067\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u6539\u5584\u3055\u308c\u305f&nbsp;<\/strong><a href=\"https:\/\/help.jodoo.com\/doc\/14264\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u30c7\u30fc\u30bf\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3<\/strong><\/a><strong>:<\/strong>&nbsp;\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u3059\u3079\u30661\u3064\u306eCRM\u30b7\u30b9\u30c6\u30e0\u306b\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30fc\u30bf\u306e\u7d1b\u5931\u3084\u76d7\u96e3\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3001\u7279\u5b9a\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u304c\u6a5f\u5bc6\u60c5\u5831\u3092\u95b2\u89a7\u3067\u304d\u308b\u7279\u5225\u306a\u5236\u5fa1\u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u304a\u308a\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304c\u5f37\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"challenges-in-implementing-crm\"><\/span><strong>CRM\u5c0e\u5165\u306b\u304a\u3051\u308b\u8ab2\u984c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30b7\u30b9\u30c6\u30e0\u3092\u9069\u5207\u306b\u69cb\u7bc9\u3059\u308b\u306b\u306f\u3001\u305d\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u4eba\u3005\u306b\u3064\u3044\u3066\u8003\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u5229\u7528\u8005\u3053\u305d\u304c\u30b7\u30b9\u30c6\u30e0\u306e\u6210\u529f\u306e\u9375\u3068\u306a\u308b\u304b\u3089\u3067\u3059\u3002\u8003\u616e\u3059\u3079\u304d\u4e3b\u306a\u4e8b\u9805\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5909\u66f4\u7ba1\u7406:<\/strong>&nbsp;CRM\u304c\u306a\u305c\u6709\u7528\u306a\u306e\u304b\u3092\u8aac\u660e\u3057\u3001\u5168\u54e1\u304c\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u306b\u9806\u5fdc\u3067\u304d\u308b\u3088\u3046\u3001\u30ea\u30fc\u30c0\u30fc\u9663\u306e\u5354\u529b\u3092\u5f97\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/@JodooHQ\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u7814\u4fee\u3068\u6559\u80b2<\/strong><\/a><strong>:<\/strong>&nbsp;\u8ab0\u3082\u304c\u81ea\u5206\u306e\u4ed5\u4e8b\u306b\u5408\u3063\u305f\u7814\u4fee\u3092\u53d7\u3051\u308b\u3079\u304d\u3067\u3059\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001CRM\u30b7\u30b9\u30c6\u30e0\u304c\u6642\u9593\u3068\u3068\u3082\u306b\u5909\u5316\u3057\u3066\u3044\u304f\u4e2d\u3067\u3082\u3001\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306f\u7fd2\u5f97\u3057\u3084\u3059\u304f\u3001\u4f7f\u3044\u3084\u3059\u3044\u3082\u306e\u3067\u3042\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30e6\u30fc\u30b6\u30fc\u306e\u8cdb\u540c\uff1a<\/strong>&nbsp;\u30e6\u30fc\u30b6\u30fc\u304cCRM\u30b7\u30b9\u30c6\u30e0\u306e\u9078\u629e\u3068\u8a2d\u5b9a\u306b\u53c2\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30cb\u30fc\u30ba\u306b\u5408\u3063\u305f\u30b7\u30b9\u30c6\u30e0\u306b\u306a\u308b\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u3088\u308a\u6e80\u8db3\u3057\u3066\u5229\u7528\u3057\u3066\u304f\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u67d4\u8edf\u6027\u304c\u9ad8\u304f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306b\u512a\u308c\u305fCRM\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3092\u3088\u308a\u7684\u78ba\u306b\u6e80\u305f\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30ce\u30fc\u30b3\u30fc\u30c9\u65b9\u5f0f\u3092\u63a1\u7528\u3057\u305fCRM\u30b7\u30b9\u30c6\u30e0\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3064\u3044\u3066\u306f\u5f8c\u307b\u3069\u8a73\u3057\u304f\u8aac\u660e\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u6587\u5316\u7684\u306a\u6574\u5408\u6027\uff1a<\/strong>&nbsp;CRM\u306f\u4f01\u696d\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u5408\u81f4\u3057\u3066\u3044\u308b\u3079\u304d\u3067\u3059\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u8ab0\u3082\u304c\u9867\u5ba2\u4e2d\u5fc3\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u5bb9\u6613\u306b\u5b9f\u8df5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u6a5f\u69cb\uff1a<\/strong>&nbsp;\u30e6\u30fc\u30b6\u30fc\u304c\u5b9a\u671f\u7684\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u7dad\u6301\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u306f\u30b7\u30b9\u30c6\u30e0\u306e\u6539\u5584\u3084\u554f\u984c\u306e\u8fc5\u901f\u306a\u89e3\u6c7a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3068\u64c1\u8b77\u6d3b\u52d5\uff1a<\/strong>&nbsp;\u30ea\u30fc\u30c0\u30fc\u306fCRM\u3092\u6d3b\u7528\u3057\u3001\u305d\u306e\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u7a4d\u6975\u7684\u306b\u767a\u4fe1\u3059\u3079\u304d\u3067\u3059\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u8ab0\u3082\u304cCRM\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3057\u3088\u3046\u3068\u3044\u3046\u610f\u6b32\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u671f\u5f85\u5024\u306e\u7ba1\u7406\uff1a<\/strong>&nbsp;CRM\u3067\u4f55\u304c\u3067\u304d\u308b\u306e\u304b\u3001\u4f55\u304c\u3067\u304d\u306a\u3044\u306e\u304b\u3092\u660e\u78ba\u306b\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u671f\u5f85\u5916\u308c\u3092\u9632\u304e\u3001\u30b7\u30b9\u30c6\u30e0\u304c\u4f1a\u793e\u306e\u30cb\u30fc\u30ba\u306b\u5408\u81f4\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"case-study-implementing-jodoo-crm-to-innovate-sales-processes\"><\/span><strong>\u4e8b\u4f8b\u7814\u7a76\uff1a&nbsp;<\/strong><a href=\"https:\/\/www.jodoo.com\/index\/template\/6588e51c4c02dd4e3f332606?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Jodoo CRM<\/strong><\/a><strong>&nbsp;\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u3092\u9769\u65b0\u3059\u308b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1804\" height=\"1106\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2.png\" alt=\"Jodoo CRM \u8ca9\u58f2\u5206\u6790\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\" class=\"wp-image-4539\" style=\"border-radius:8px;border-top-color:var(--theme-palette-color-9, #2A9073);border-top-width:24px;border-right-color:var(--theme-palette-color-9, #2A9073);border-right-width:24px;border-bottom-style:none;border-bottom-width:0px;border-left-color:var(--theme-palette-color-9, #2A9073);border-left-width:24px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2.png 1804w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-300x184.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-1024x628.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-768x471.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-1536x942.png 1536w\" sizes=\"auto, (max-width: 1804px) 100vw, 1804px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-were-the-problems\"><\/span><strong>\u554f\u984c\u70b9\u306f\u4f55\u3060\u3063\u305f\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f53\u793e\u306e\u304a\u5ba2\u69d8\u306e\u4e00\u793e\u306f\u3001\u7a7a\u9593\u306e\u30c7\u30b6\u30a4\u30f3\u3084\u30ea\u30d5\u30a9\u30fc\u30e0\u3092\u624b\u304c\u3051\u3001\u9867\u5ba2\u306b\u611f\u52d5\u3092\u4e0e\u3048\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u4f01\u696d\u3067\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u5897\u3048\u308b\u306b\u3064\u308c\u3001\u9867\u5ba2\u30ea\u30fc\u30c9\u306e\u7ba1\u7406\u3084\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u3068\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c1\u30fc\u30e0\u9593\u306e\u5186\u6ed1\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u78ba\u4fdd\u306b\u82e6\u52b4\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u3059\u3079\u3066\u3092\u51e6\u7406\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u304c\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u9867\u5ba2\u60c5\u5831\u306e\u6574\u7406\u3001\u898b\u7a4d\u3082\u308a\u306e\u4f5c\u6210\u3001\u652f\u6255\u3044\u306e\u51e6\u7406\u304c\u56f0\u96e3\u3067\u3057\u305f\u3002\u4ee5\u524d\u306f\u3053\u308c\u3089\u3059\u3079\u3066\u3092\u624b\u4f5c\u696d\u3067\u884c\u3063\u3066\u3044\u305f\u305f\u3081\u3001\u30df\u30b9\u3084\u9045\u5ef6\u304c\u983b\u7e41\u306b\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u306e\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u5fc3\u306e\u3042\u308b\u9867\u5ba2\u306b\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u898b\u7a4d\u3082\u308a\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u56f0\u96e3\u3067\u3057\u305f\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-did-we-fix-them\"><\/span><strong>\u3069\u3046\u3084\u3063\u3066\u305d\u308c\u3089\u3092\u89e3\u6c7a\u3057\u305f\u306e\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f7c\u3089\u306f\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u307e\u3057\u305f&nbsp;<a href=\"https:\/\/www.jodoo.com\/index\/blog\/2211\" target=\"_blank\" rel=\"noreferrer noopener\">Jodoo CRM\u30b7\u30b9\u30c6\u30e0<\/a>&nbsp;\u696d\u52d9\u304c\u5fd9\u3057\u304f\u306a\u308b\u306b\u3064\u308c\u3066\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u4ed5\u4e8b\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u91cd\u8981\u306a\u70b9\u3067\u5f7c\u3089\u306b\u5f79\u7acb\u3061\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ea\u30fc\u30c9\u7ba1\u7406:<\/strong>\u00a0\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u5834\u6240\u304b\u3089\u9867\u5ba2\u60c5\u5831\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u3053\u308c\u3089\u306e\u6f5c\u5728\u9867\u5ba2\u3092\u9069\u5207\u306a\u55b6\u696d\u62c5\u5f53\u8005\u306b\u81ea\u52d5\u7684\u306b\u5272\u308a\u5f53\u3066\u307e\u3059\u3002\u00a0<a href=\"https:\/\/www.jodoo.com\/index\/blog\/2236\" target=\"_blank\" rel=\"noreferrer noopener\">WhatsApp<\/a>, \u3053\u308c\u306b\u3088\u308a\u3001\u8fc5\u901f\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u9867\u5ba2\u306e\u95a2\u5fc3\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002.<\/li>\n\n\n\n<li><strong>\u898b\u7a4d\u66f8\u4f5c\u6210\uff1a<\/strong>&nbsp;\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f&nbsp;<a href=\"https:\/\/www.jodoo.com\/index\/blog\/2315\" target=\"_blank\" rel=\"noreferrer noopener\">\u500b\u5225\u306e\u304a\u898b\u7a4d\u3082\u308a<\/a>&nbsp;\u9867\u5ba2\u3054\u3068\u306b\u4fa1\u683c\u3068\u5229\u76ca\u3092\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u3001\u5229\u76ca\u3092\u78ba\u4fdd\u3057\u3064\u3064\u9b45\u529b\u7684\u306a\u53d6\u5f15\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u305f\u3002.<\/li>\n\n\n\n<li><strong>\u624b\u6570\u6599\u306e\u8a08\u7b97\u65b9\u6cd5\uff1a<\/strong>&nbsp;\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u8a08\u7b97\u5f0f\u3092\u7528\u3044\u3066\u3001\u5404\u8ca9\u58f2\u306b\u5bfe\u3057\u3066\u55b6\u696d\u62c5\u5f53\u8005\u306b\u652f\u6255\u3046\u3079\u304d\u91d1\u984d\u3092\u7b97\u51fa\u3057\u3001\u6700\u7d42\u4fa1\u683c\u306b\u57fa\u3065\u3044\u3066\u5168\u54e1\u304c\u516c\u5e73\u306a\u5206\u3051\u524d\u3092\u53d7\u3051\u53d6\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u3002.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"2943\" height=\"2769\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01.png\" alt=\"Jodoo CRM\u306e\u6a5f\u80fd\" class=\"wp-image-4540\" style=\"border-radius:8px;border-top-color:var(--theme-palette-color-9, #2A9073);border-top-width:24px;border-right-color:var(--theme-palette-color-9, #2A9073);border-right-width:24px;border-bottom-style:none;border-bottom-width:0px;border-left-color:var(--theme-palette-color-9, #2A9073);border-left-width:24px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01.png 2943w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-300x282.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-1024x963.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-768x723.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-1536x1445.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-2048x1927.png 2048w\" sizes=\"auto, (max-width: 2943px) 100vw, 2943px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-did-we-implement-jodoo-crm\"><\/span><strong>Jodoo CRM\u306f\u3069\u306e\u3088\u3046\u306b\u5c0e\u5165\u3057\u305f\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u540c\u793e\u306eIT\u90e8\u9580\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u3001\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u304c\u5354\u529b\u3057\u3066CRM\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3057\u307e\u3057\u305f\u3002\u305d\u306e\u624b\u9806\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u8981\u4ef6\u5206\u6790\uff1a<\/strong>&nbsp;\u5f7c\u3089\u306f\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u3092\u7dbf\u5bc6\u306b\u5206\u6790\u3057\u3001\u6539\u5584\u3067\u304d\u308b\u70b9\u3092\u63a2\u3057\u305f\u3002\u305d\u3057\u3066\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u4f5c\u696d\u3092\u66f8\u304d\u51fa\u3057\u305f\u3002.<\/li>\n\n\n\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u69cb\u6210 \u2013 \u4f7f\u7528\u65b9\u6cd5&nbsp;<a href=\"https:\/\/www.jodoo.com\/index\/template\/6588e51c4c02dd4e3f332606?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\" target=\"_blank\" rel=\"noreferrer noopener\">Jodoo<\/a><\/strong><a href=\"https:\/\/www.jodoo.com\/index\/template\/6588e51c4c02dd4e3f332606?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\"><strong> \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong><\/a><strong>:<\/strong>&nbsp;\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001Jodoo\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u57fa\u3065\u3044\u3066\u3053\u306e\u4f1a\u793e\u306e\u7279\u5b9a\u306e\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u8abf\u6574\u3055\u308c\u307e\u3057\u305f\u3002\u3064\u307e\u308a\u3001\u30ce\u30fc\u30b3\u30fc\u30c9\u6280\u8853\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ea\u30fc\u30c9\u306e\u7ba1\u7406\u3001\u898b\u7a4d\u3082\u308a\u306e\u4f5c\u6210\u3001\u624b\u6570\u6599\u306e\u8a08\u7b97\u306a\u3069\u306e\u6a5f\u80fd\u3092\u7c21\u5358\u306b\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u7279\u5225\u306a\u30e6\u30fc\u30b6\u30fc\u30ed\u30fc\u30eb\u3092\u8a2d\u5b9a\u3057\u3001&nbsp;<a href=\"https:\/\/help.jodoo.com\/doc\/18263\" target=\"_blank\" rel=\"noreferrer noopener\">\u6a29\u9650<\/a>&nbsp;\u30c7\u30fc\u30bf\u306e\u5b89\u5168\u6027\u3068\u6b63\u78ba\u6027\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u3002.<\/li>\n\n\n\n<li><strong>\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u5c0e\u5165\uff1a<\/strong>&nbsp;\u5f7c\u3089\u306f\u79c1\u305f\u3061\u306e&nbsp;<a href=\"https:\/\/help.jodoo.com\/doc\/2260\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30b3\u30fc\u30b9<\/a>&nbsp;\u65b0\u3057\u3044CRM\u30b7\u30b9\u30c6\u30e0\u3068\u305d\u306e\u6a5f\u80fd\u306e\u4f7f\u3044\u65b9\u3092\u5b66\u3076\u305f\u3081\u3001\u5f7c\u3089\u306f\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u5168\u54e1\u304c\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u306b\u6163\u308c\u308b\u307e\u3067\u3001\u30b5\u30dd\u30fc\u30c8\u3082\u884c\u3044\u307e\u3057\u305f\u3002.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1396\" height=\"906\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2.png\" alt=\"Jodoo CRM \u898b\u7a4d\u3082\u308a\u5206\u6790\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\" class=\"wp-image-4541\" style=\"border-radius:8px;border-top-color:var(--theme-palette-color-9, #2A9073);border-top-width:24px;border-right-color:var(--theme-palette-color-9, #2A9073);border-right-width:24px;border-bottom-style:none;border-bottom-width:0px;border-left-color:var(--theme-palette-color-9, #2A9073);border-left-width:24px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2.png 1396w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2-300x195.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2-1024x665.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2-768x498.png 768w\" sizes=\"auto, (max-width: 1396px) 100vw, 1396px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-do-customers-think\"><\/span><strong>\u9867\u5ba2\u306f\u3069\u3046\u8003\u3048\u3066\u3044\u308b\u306e\u304b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u65b0\u3057\u3044CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3092\u5927\u304d\u304f\u5411\u4e0a\u3055\u305b\u307e\u3057\u305f\u3002\u4eca\u3067\u306f\u3001\u4f1a\u793e\u306f\u9867\u5ba2\u60c5\u5831\u3092\u3088\u308a\u9069\u5207\u306b\u7ba1\u7406\u3057\u3001\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u9867\u5ba2\u306f\u3001\u4f1a\u793e\u304c\u81ea\u5206\u306e\u30cb\u30fc\u30ba\u3092\u7d20\u65e9\u304f\u7406\u89e3\u3057\u3001\u3088\u308a\u4e01\u5be7\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3057\u3066\u304f\u308c\u308b\u3053\u3068\u306b\u6c17\u3065\u3044\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306f\u55b6\u696d\u62c5\u5f53\u8005\u304c\u660e\u78ba\u304b\u3064\u516c\u6b63\u306a\u4fa1\u683c\u898b\u7a4d\u3082\u308a\u3092\u3088\u308a\u8fc5\u901f\u306b\u4f5c\u6210\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u3001\u9867\u5ba2\u306f\u8aa0\u5b9f\u3055\u3068\u9069\u6b63\u4fa1\u683c\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30b3\u30df\u30c3\u30b7\u30e7\u30f3\u3092\u8ffd\u8de1\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u304c\u6539\u5584\u3055\u308c\u305f\u3053\u3068\u3067\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u9ad8\u307e\u308a\u3001\u9867\u5ba2\u3078\u306e\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"faqs\"><\/span><strong>\u3088\u304f\u3042\u308b\u8cea\u554f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u4e3b\u306a\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u95a2\u4fc2\u306e\u6539\u5584\u3001\u58f2\u4e0a\u5897\u52a0\u3001\u30c7\u30fc\u30bf\u5206\u6790\u306e\u5411\u4e0a\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u9762\u3067\u4f01\u696d\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3092\u3059\u3079\u3066\u4e00\u5143\u7ba1\u7406\u3057\u3001\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30eb\u3067\u8fc5\u901f\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>CRM\u30b7\u30b9\u30c6\u30e0\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u306b\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3064\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9023\u7d61\u5148\u60c5\u5831\u3001\u3084\u308a\u53d6\u308a\u306e\u5c65\u6b74\u3001\u8ca9\u58f2\u30c7\u30fc\u30bf\u306a\u3069\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u4e00\u5143\u7684\u306b\u4fdd\u5b58\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5404\u90e8\u7f72\u304c\u9867\u5ba2\u306b\u95a2\u3059\u308b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u3059\u3079\u3066\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u7cbe\u5ea6\u5411\u4e0a\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u5316\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u4e2d\u5c0f\u4f01\u696d\u306f\u3001\u5927\u4f01\u696d\u3068\u540c\u3058\u3088\u3046\u306bCRM\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u6069\u6075\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3060\u308d\u3046\u304b\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">\u3082\u3061\u308d\u3093\u3067\u3059\u3002CRM\u30b7\u30b9\u30c6\u30e0\u306f\u5927\u624b\u4f01\u696d\u3060\u3051\u306e\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4e2d\u5c0f\u4f01\u696d\u3082\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u4eab\u53d7\u3067\u304d\u307e\u3059\u3002CRM\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306b\u7ba1\u7406\u3057\u3001\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u6642\u9593\u3092\u7bc0\u7d04\u3057\u3001\u55b6\u696d\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Jodoo CRM\u3068\u4ed6\u306eCRM\u3068\u306e\u6700\u5927\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Jodoo CRM\u3068\u4ed6\u306eCRM\u3068\u306e\u6700\u5927\u306e\u9055\u3044\u306f\u3001\u30ce\u30fc\u30b3\u30fc\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u30b9\u30ad\u30eb\u3092\u5fc5\u8981\u3068\u305b\u305a\u306bCRM\u3092\u7c21\u5358\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304a\u3088\u3073\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001IT\u306b\u8a73\u3057\u304f\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u3067\u3082\u975e\u5e38\u306b\u5229\u7528\u3057\u3084\u3059\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>CRM\u306e\u610f\u5473\u3068\u3001\u9867\u5ba2\u95a2\u4fc2\u5f37\u5316\u306b\u304a\u3051\u308b\u305d\u306e\u91cd\u8981\u306a\u5f79\u5272\u3092\u63a2\u308a\u307e\u3059\u3002\u3053\u306e\u5206\u304b\u308a\u3084\u3059\u3044\u30ac\u30a4\u30c9\u3067\u306f\u3001CRM\u306e\u57fa\u672c\u3001\u7a2e\u985e\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u305d\u3057\u3066\u5b9f\u969b\u306e\u904b\u7528\u4f8b\u3092\u793a\u3059\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002.<\/p>","protected":false},"author":1,"featured_media":4542,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-4534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-innovation"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is CRM? Understanding CRM Meaning - Jodoo Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jodoo.com\/blog\/ja-jp\/crm\u3068\u306f\u4f55\u304b\u3001crm\u306e\u610f\u5473\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is CRM? Understanding CRM Meaning - Jodoo Blog\" \/>\n<meta property=\"og:description\" content=\"Explore the meaning of CRM and its vital role in enhancing customer relationships. This easy-to-understand guide covers CRM basics, types, benefits, and a case study to show how it works in real life.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jodoo.com\/blog\/ja-jp\/crm\u3068\u306f\u4f55\u304b\u3001crm\u306e\u610f\u5473\/\" \/>\n<meta property=\"og:site_name\" content=\"Jodoo Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/company.jodoo\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-24T06:35:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-13T03:29:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"464\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jodoo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@JodooHQ\" \/>\n<meta name=\"twitter:site\" content=\"@JodooHQ\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jodoo\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"13\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\"},\"author\":{\"name\":\"Jodoo\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#\\\/schema\\\/person\\\/b958cef486b1eb00d0f82e6f0a294481\"},\"headline\":\"What is CRM? Understanding CRM Meaning\",\"datePublished\":\"2024-04-24T06:35:00+00:00\",\"dateModified\":\"2024-12-13T03:29:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\"},\"wordCount\":2823,\"image\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"articleSection\":[\"Digital Innovation\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\",\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\",\"name\":\"What is CRM? Understanding CRM Meaning - Jodoo Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"datePublished\":\"2024-04-24T06:35:00+00:00\",\"dateModified\":\"2024-12-13T03:29:48+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#\\\/schema\\\/person\\\/b958cef486b1eb00d0f82e6f0a294481\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\",\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"contentUrl\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"width\":768,\"height\":464,\"caption\":\"CRM Solution\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\\\/\\\/www.jodoo.com\\\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What is CRM? Understanding CRM Meaning\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/\",\"name\":\"Jodoo Blog\",\"description\":\"Get the latest information about no-code development, updates, events, and other news about Jodoo.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#\\\/schema\\\/person\\\/b958cef486b1eb00d0f82e6f0a294481\",\"name\":\"Jodoo\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g\",\"caption\":\"Jodoo\"},\"sameAs\":[\"http:\\\/\\\/wp.sre.jodoodevelop.com\"],\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/ja-jp\\\/author\\\/wp-admin\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CRM\u3068\u306f\uff1fCRM\u306e\u610f\u5473\u3092\u7406\u89e3\u3059\u308b - Jodoo\u30d6\u30ed\u30b0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.jodoo.com\/blog\/ja-jp\/crm\u3068\u306f\u4f55\u304b\u3001crm\u306e\u610f\u5473\/","og_locale":"ja_JP","og_type":"article","og_title":"What is CRM? Understanding CRM Meaning - Jodoo Blog","og_description":"Explore the meaning of CRM and its vital role in enhancing customer relationships. This easy-to-understand guide covers CRM basics, types, benefits, and a case study to show how it works in real life.","og_url":"https:\/\/www.jodoo.com\/blog\/ja-jp\/crm\u3068\u306f\u4f55\u304b\u3001crm\u306e\u610f\u5473\/","og_site_name":"Jodoo Blog","article_publisher":"https:\/\/www.facebook.com\/company.jodoo","article_published_time":"2024-04-24T06:35:00+00:00","article_modified_time":"2024-12-13T03:29:48+00:00","og_image":[{"width":768,"height":464,"url":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","type":"image\/png"}],"author":"Jodoo","twitter_card":"summary_large_image","twitter_creator":"@JodooHQ","twitter_site":"@JodooHQ","twitter_misc":{"\u57f7\u7b46\u8005":"Jodoo","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"13\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#article","isPartOf":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning"},"author":{"name":"Jodoo","@id":"https:\/\/www.jodoo.com\/blog\/#\/schema\/person\/b958cef486b1eb00d0f82e6f0a294481"},"headline":"What is CRM? Understanding CRM Meaning","datePublished":"2024-04-24T06:35:00+00:00","dateModified":"2024-12-13T03:29:48+00:00","mainEntityOfPage":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning"},"wordCount":2823,"image":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage"},"thumbnailUrl":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","articleSection":["Digital Innovation"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning","url":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning","name":"CRM\u3068\u306f\uff1fCRM\u306e\u610f\u5473\u3092\u7406\u89e3\u3059\u308b - Jodoo\u30d6\u30ed\u30b0","isPartOf":{"@id":"https:\/\/www.jodoo.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage"},"image":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage"},"thumbnailUrl":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","datePublished":"2024-04-24T06:35:00+00:00","dateModified":"2024-12-13T03:29:48+00:00","author":{"@id":"https:\/\/www.jodoo.com\/blog\/#\/schema\/person\/b958cef486b1eb00d0f82e6f0a294481"},"breadcrumb":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage","url":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","contentUrl":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","width":768,"height":464,"caption":"CRM Solution"},{"@type":"BreadcrumbList","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9875","item":"https:\/\/www.jodoo.com\/blog"},{"@type":"ListItem","position":2,"name":"What is CRM? Understanding CRM Meaning"}]},{"@type":"WebSite","@id":"https:\/\/www.jodoo.com\/blog\/#website","url":"https:\/\/www.jodoo.com\/blog\/","name":"Jodoo\u30d6\u30ed\u30b0","description":"Jodoo\u306b\u95a2\u3059\u308b\u6700\u65b0\u60c5\u5831\u3001\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3001\u30a4\u30d9\u30f3\u30c8\u3001\u305d\u306e\u4ed6\u306e\u30cb\u30e5\u30fc\u30b9\u3092\u5165\u624b\u3057\u307e\u3057\u3087\u3046\u3002.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.jodoo.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Person","@id":"https:\/\/www.jodoo.com\/blog\/#\/schema\/person\/b958cef486b1eb00d0f82e6f0a294481","name":"Jodoo","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/secure.gravatar.com\/avatar\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g","caption":"Jodoo"},"sameAs":["http:\/\/wp.sre.jodoodevelop.com"],"url":"https:\/\/www.jodoo.com\/blog\/ja-jp\/author\/wp-admin"}]}},"_links":{"self":[{"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/posts\/4534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/comments?post=4534"}],"version-history":[{"count":3,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/posts\/4534\/revisions"}],"predecessor-version":[{"id":4580,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/posts\/4534\/revisions\/4580"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/media\/4542"}],"wp:attachment":[{"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/media?parent=4534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/categories?post=4534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/ja-jp\/wp-json\/wp\/v2\/tags?post=4534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}