{"id":7445,"date":"2026-06-10T09:45:20","date_gmt":"2026-06-10T01:45:20","guid":{"rendered":"https:\/\/www.jodoo.com\/blog\/?p=7445"},"modified":"2026-07-13T11:11:20","modified_gmt":"2026-07-13T03:11:20","slug":"%ec%b4%9d%ec%b2%b4%ec%a0%81-%ed%92%88%ec%a7%88-%ea%b4%80%eb%a6%ac","status":"publish","type":"post","link":"https:\/\/www.jodoo.com\/blog\/ko-kr\/total-quality-management","title":{"rendered":"\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM): \uc6d0\uce59, \uc774\uc810 \ubc0f \uc81c\uc870 \ubd84\uc57c\uc5d0\uc11c\uc758 TQM \uc801\uc6a9 \ubc29\ubc95"},"content":{"rendered":"

<\/span>\uc11c\ub860: \ud604\ub300 \uc81c\uc870\uc5c5\uc5d0\uc11c TQM\uc758 \uc758\ubbf8\ub294 \ubb34\uc5c7\uc778\uac00<\/span><\/h2>\n\n\n\n

\ub2e8 \ud55c \ubc88\uc758 \ud488\uc9c8 \ubd88\ub7c9\uc73c\ub85c \ubc1c\uc0dd\ud558\ub294 \uc190\uc2e4\uc740 \ud55c \ubc30\uce58\uc5d0\uc11c \ubc1c\uc0dd\ud558\ub294 \ubd88\ub7c9\ud488\ubcf4\ub2e4 \ud6e8\uc52c \ud074 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc81c\uc870 \ubd84\uc57c\uc5d0\uc11c\ub294 \uc2e4\uc9c8\uc801\uc778 \uc190\ud574\uac00 \ubcf4\uc99d \uccad\uad6c, \uc0dd\uc0b0 \uc911\ub2e8, \uace0\uac1d \ubd88\ub9cc, \uadf8\ub9ac\uace0 \uc2e0\ub8b0 \uc0c1\uc2e4\uc744 \ud1b5\ud574 \ub098\uc911\uc5d0 \ub098\ud0c0\ub098\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc774 \ubc14\ub85c \uc6b0\ub9ac\uac00 \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac<\/strong> (\uc804\uc0ac\uc801 \ud488\uc9c8\uad00\ub9ac)<\/strong><\/a> \uc5ec\uc804\ud788 \uc911\uc694\ud569\ub2c8\ub2e4. \ud488\uc9c8\uc744 \ud488\uc9c8 \uad00\ub9ac \ubd80\uc11c\ub9cc\uc758 \ucd5c\uc885 \uac80\uc0ac \uc5c5\ubb34\uac00 \uc544\ub2cc, \uacf5\uc7a5 \uc804\uccb4\uc5d0 \uac78\uce5c \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc73c\ub85c \ucde8\uae09\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

\ud604\ub300 \uc81c\uc870\uc5c5\uc5d0\uc11c TQM(\uc804\uc0ac\uc801 \ud488\uc9c8\uad00\ub9ac)\uc740 \uad6c\ub9e4, \uc0dd\uc0b0, \uc720\uc9c0\ubcf4\uc218, \ucc3d\uace0 \uad00\ub9ac, \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ubaa8\ub4e0 \uae30\ub2a5\uc774 \ud488\uc9c8 \uc131\uacfc\uc5d0 \uae30\uc5ec\ud55c\ub2e4\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \uc774\ub294 \uc77c\ubc18 \uc81c\uc870 \uacf5\uc7a5, \uc790\ub3d9\ucc28 \ubd80\ud488 \uacf5\uc7a5, \uc804\uc790 \uc81c\ud488 \uc870\ub9bd \ub77c\uc778, \uc5c4\uaca9\ud55c \ucd94\uc801\uc131\uacfc \uaddc\uc815 \uc900\uc218\uac00 \uc694\uad6c\ub418\ub294 \uc2dd\ud488 \ubc0f \uc74c\ub8cc \uc0ac\uc5c5\uc7a5 \ub4f1 \uc5b4\ub5a4 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc744 \uc6b4\uc601\ud558\ub4e0 \uc911\uc694\ud569\ub2c8\ub2e4. \ubaa9\ud45c\ub294 \ub2e8\uc21c\ud788 \uacb0\ud568\uc744 \ubc1c\uacac\ud558\ub294 \ub370 \uadf8\uce58\uc9c0 \uc54a\uace0, \uacb0\ud568\uc744 \uc608\ubc29\ud558\uace0, \uc77c\uad00\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uba70, \ubb38\uc81c\ub97c \uc870\uae30\uc5d0 \ud30c\uc545\ud560 \uc218 \uc788\ub294 \ud504\ub85c\uc138\uc2a4\ub97c \uad6c\ucd95\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc774 \uae00\uc5d0\uc11c\ub294 \uadf8 \uc774\uba74\uc5d0 \uc788\ub294 \ud575\uc2ec \uc6d0\ub9ac\ub97c \uc124\uba85\ud569\ub2c8\ub2e4. TQM<\/strong><\/a>, \uc774 \ucc45\uc5d0\uc11c\ub294 TQM\uc774 \uac00\uc838\ub2e4\uc8fc\ub294 \ube44\uc988\ub2c8\uc2a4 \uc774\uc810\uacfc \uc81c\uc870 \ud604\uc7a5\uc5d0 TQM\uc744 \ub2e8\uacc4\ubcc4\ub85c \uc801\uc6a9\ud558\ub294 \ubc29\ubc95\uc744 \uc0b4\ud3b4\ubd05\ub2c8\ub2e4. \ub610\ud55c \ud45c\uc900 \uc791\uc5c5, \uac80\uc0ac, \uc2dc\uc815 \uc870\uce58, \ud300 \uac80\ud1a0, \ub370\uc774\ud130 \uae30\ubc18 \ud6c4\uc18d \uc870\uce58\uc640 \uac19\uc740 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\uc5d0\uc11c \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120\uc774 \uc5b4\ub5bb\uac8c \uc2e4\ud604\ub418\ub294\uc9c0 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac\uc758 \ud575\uc2ec \uc6d0\uce59<\/span><\/h2>\n\n\n\n

\ub2e4\uc591\ud55c \ud504\ub808\uc784\uc6cc\ud06c\uac00 \uc124\uba85\ud569\ub2c8\ub2e4 TQM<\/a> \uc6d0\uce59<\/strong> \uc57d\uac04\uc529 \ub2e4\ub978 \ubc29\uc2dd\uc73c\ub85c \ud45c\ud604\ub418\uae30\ub3c4 \ud569\ub2c8\ub2e4. \uc5b4\ub5a4 \uacf3\uc5d0\uc11c\ub294 \ub124\ub2e4\uc12f \uac00\uc9c0 \uc6d0\uce59\uc744 \uc81c\uc2dc\ud558\ub294 \ubc18\uba74, \uc5b4\ub5a4 \uacf3\uc5d0\uc11c\ub294 \uc77c\uacf1 \uc5ec\ub35f \uac00\uc9c0 \uc6d0\uce59\uc744 \uc81c\uc2dc\ud558\uae30\ub3c4 \ud558\uc9c0\ub9cc, \ud575\uc2ec \uc544\uc774\ub514\uc5b4\ub294 \uc2e4\uc9c8\uc801\uc73c\ub85c \uac70\uc758 \ub3d9\uc77c\ud569\ub2c8\ub2e4. \uc81c\uc870\uc5c5\uc5d0\uc11c \uc774\ub7ec\ud55c \uc6d0\uce59\ub4e4\uc740 \ud558\ub098\uc758 \uc6b4\uc601 \uccb4\uc81c\ucc98\ub7fc \ub2e4\ub8f0 \ub54c \uac00\uc7a5 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4. \uc989, \ub9ac\ub354\uc2ed\uc740 \ubc29\ud5a5\uc744 \uc81c\uc2dc\ud558\uace0, \uc9c1\uc6d0\ub4e4\uc740 \ud45c\uc900 \ud504\ub85c\uc138\uc2a4\ub97c \ub530\ub974\uba70, \uc758\uc0ac \uacb0\uc815\uc740 \uc0ac\uc2e4\uc5d0 \uadfc\uac70\ud558\uace0, \uacf5\uae09\uc5c5\uccb4\ub294 \uacf5\uae09\ub9dd\uc758 \uc77c\ubd80\ub85c \uad00\ub9ac\ub418\uba70, \uac1c\uc120\uc740 \ub04a\uc784\uc5c6\uc774 \uc774\ub8e8\uc5b4\uc838\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\"\uc81c\uc870<\/figure>\n\n\n\n

<\/span>\uace0\uac1d \uc911\uc2ec<\/span><\/h3>\n\n\n\n

\uc81c\uc870 \ubd84\uc57c\uc5d0\uc11c TQM(\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac)\uc740 \uac04\ub2e8\ud55c \uc9c8\ubb38\uc5d0\uc11c \uc2dc\uc791\ud569\ub2c8\ub2e4. \uace0\uac1d\uc774 \uc2e4\uc81c\ub85c \uc694\uad6c\ud558\ub294 \uac83\uc740 \ubb34\uc5c7\uc774\uba70, \uacf5\uc7a5\uc5d0\uc11c \uc774\ub97c \uc5bc\ub9c8\ub098 \uc77c\uad00\ub418\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\ub294\uac00? \uc5ec\uae30\uc5d0\ub294 \uc81c\ud488 \uce58\uc218, \uae30\ub2a5\uc801 \uc131\ub2a5, \ud3ec\uc7a5 \uc815\ud655\uc131, \ucd94\uc801\uc131, \ub0a9\ud488 \uc2e0\ub8b0\uc131, \uadf8\ub9ac\uace0 \ud574\ub2f9\ub418\ub294 \uacbd\uc6b0 \uaddc\uc81c \uc900\uc218 \ub4f1\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc790\ub3d9\ucc28 \ubd80\ud488 \uacf5\uc7a5\uc5d0\uc11c \ub0b4\ubd80 \uac00\uacf5 \ubaa9\ud45c\ub294 \ucda9\uc871\ud558\ub354\ub77c\ub3c4 \uace0\uac1d \ud604\uc7a5\uc5d0\uc11c \uc870\ub9bd \uacf5\ucc28\ub97c \ucd08\uacfc\ud558\ub294 \ubd80\ud488\uc740 \uc5ec\uc804\ud788 \ud488\uc9c8 \ubd88\ub7c9\uc73c\ub85c \uac04\uc8fc\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\ub9ac\ub354\uc2ed\uc758 \ud5cc\uc2e0<\/span><\/h3>\n\n\n\n

\uc81c\uc870\uc5c5\uc5d0\uc11c\uc758 \ud488\uc9c8 \ubb38\ud654\ub294 \ud3ec\uc2a4\ud130\ub098 \uc2ac\ub85c\uac74\uc5d0\uc11c \ub098\uc624\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \ub2e4\uc74c\uacfc \uac19\uc740 \uc694\uc18c\ub4e4\uc5d0\uc11c \ube44\ub86f\ub429\ub2c8\ub2e4. \uad00\ub9ac \ud589\ub3d9<\/strong>. \uacf5\uc7a5 \ucc45\uc784\uc790\ub4e4\uc774 \ubd88\ub7c9 \ucd94\uc138\ub97c \uac80\ud1a0\ud558\uace0, \uadfc\ubcf8 \uc6d0\uc778 \ubd84\uc11d\uc5d0 \ucc38\uc5ec\ud558\uba70, \uc2dc\uc815 \uc870\uce58\uc5d0 \ub300\ud55c \ucc45\uc784\uc744 \ud300\uc5d0 \ubb3c\uc744 \ub54c, \ud488\uc9c8\uc740 \ubd80\uc218\uc801\uc778 \ud504\ub85c\uadf8\ub7a8\uc774 \uc544\ub2c8\ub77c \uc77c\uc0c1 \uc5c5\ubb34\uc758 \uc77c\ubd80\uac00 \ub429\ub2c8\ub2e4. \uc2dd\ud488 \uac00\uacf5 \ubd84\uc57c\uc5d0\uc11c \ub9ac\ub354\uc2ed\uc758 \ud5cc\uc2e0\uc740 \uc0dd\uc0b0 \uc77c\uc815\uc774 \ube60\ub4ef\ud55c \uc0c1\ud669\uc5d0\uc11c\ub3c4 \uc624\uc5fc \uc704\ud5d8\uc744 \uccb4\uacc4\uc801\uc73c\ub85c \ubcf4\uace0\ud558\uace0 \uac10\uc0ac \uacb0\uacfc\uc5d0 \uc989\uac01 \uc870\uce58\ub97c \ucde8\ud558\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub098\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc9c1\uc6d0 \ucc38\uc5ec<\/span><\/h3>\n\n\n\n

\uc791\uc5c5\uc790, \uae30\uc220\uc790, \uac80\uc0ac\uc6d0 \ubc0f \uac10\ub3c5\uc790\ub294 \uacf5\uc815 \ubcc0\ub3d9\uc744 \uac00\uc7a5 \uba3c\uc800 \uc778\uc9c0\ud558\ubbc0\ub85c TQM\uc740 \uc774\ub4e4\uc758 \uad00\uc810\uc5d0 \uc758\uc874\ud569\ub2c8\ub2e4. \uc801\uadf9\uc801\uc778 \ucc38\uc5ec<\/strong>. \uc774\ub294 \ub2e8\uc21c\ud788 1\ub144\uc5d0 \ud55c \ubc88 \uc758\uacac\uc744 \uad6c\ud558\ub294 \uac83 \uc774\uc0c1\uc758 \uc758\ubbf8\ub97c \uc9c0\ub2d9\ub2c8\ub2e4. \ud604\uc7a5 \ud300\uc774 \uc774\uc0c1 \uc9d5\ud6c4\ub97c \ubc1c\uacac\ud558\uace0, \uacb0\ud568\uc774 \ub354 \uc774\uc0c1 \uc9c4\ud589\ub418\uc9c0 \uc54a\ub3c4\ub85d \ub9c9\uace0, \ubb38\uc81c \ud574\uacb0\uc5d0 \uae30\uc5ec\ud560 \uc218 \uc788\ub294 \ub8e8\ud2f4\uc744 \uad6c\ucd95\ud558\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc804\uc790 \uc81c\ud488 \uc870\ub9bd \ub77c\uc778\uc5d0\uc11c \ubc18\ubcf5\ub418\ub294 \ub0a9\ub55c \uacb0\ud568\uc744 \uc870\uae30\uc5d0 \ubcf4\uace0\ud558\ub294 \uc791\uc5c5\uc790\ub294 \uc0ac\uc18c\ud55c \uacf5\uc815 \uc624\ub958\uac00 \ub300\uaddc\ubaa8 \ubc30\uce58 \ubd88\ub7c9\uc73c\ub85c \uc774\uc5b4\uc9c0\ub294 \uac83\uc744 \ubc29\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\ud504\ub85c\uc138\uc2a4 \uaddc\uc728<\/span><\/h3>\n\n\n\n

\uacac\uace0\ud55c \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \ub2e4\uc74c\uc744 \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ub429\ub2c8\ub2e4. \ud1b5\uc81c\ub418\uace0 \ubc18\ubcf5 \uac00\ub2a5\ud55c \ud504\ub85c\uc138\uc2a4<\/strong> \uac1c\uc778\uc758 \uc601\uc6c5\uc801\uc778 \ud589\ub3d9\ubcf4\ub2e4\ub294 \ud45c\uc900\ud654\ub41c \uc791\uc5c5, \uac80\uc0ac \uacc4\ud68d, \ub300\uc751 \uacc4\ud68d, \uad50\uc815 \uad00\ub9ac, \uadf8\ub9ac\uace0 \ubb38\uc11c\ud654\ub41c \uc778\uc218\uc778\uacc4\uac00 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud45c\uc900\ud654\ub41c \uc791\uc5c5\uacfc \uccb4\uacc4\uc801\uc778 \uad00\ub9ac\ub294 \uad50\ub300 \uadfc\ubb34 \ubc0f \uc0dd\uc0b0 \ub77c\uc778 \uac04\uc758 \ud3b8\ucc28\ub97c \uc904\uc5ec\uc90d\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ud3ec\uc7a5 \uacf5\uc7a5\uc5d0\uc11c \ub450 \ud300\uc774 \ub3d9\uc77c\ud55c \uae30\uacc4\ub97c \uac00\ub3d9\ud560 \uc218 \uc788\uc9c0\ub9cc, \uba85\ud655\ud55c \uc124\uc815 \uae30\uc900\uc774 \uc5c6\ub2e4\uba74 \ud55c \ud300\uc740 \ub2e4\ub978 \ud300\uc5d0\uc11c\ub294 \ubc1c\uc0dd\ud558\uc9c0 \uc54a\ub294 \ubc00\ubd09 \uacb0\ud568\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ub9cc\ub4e4\uc5b4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc0ac\uc2e4\uc5d0 \uae30\ubc18\ud55c \uc758\uc0ac\uacb0\uc815<\/span><\/h3>\n\n\n\n

TQM\uc740 \uacf5\uc7a5\uc5d0 \ub2e4\uc74c\uc744 \uc694\uad6c\ud569\ub2c8\ub2e4. \uc99d\uac70\uc5d0 \ub530\ub77c \ud589\ub3d9\ud558\ub77c<\/strong>, \ucd94\uce21\uc774 \uc544\ub2cc \uc2e4\uc81c \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4. \ubd88\ub7c9\ub960, \ucd5c\ucd08 \ud569\uaca9\ub960, \uace0\uac1d \ubc18\ud488\ub960, \uacf5\uc815 \ub2a5\ub825, \uac10\uc0ac \uacb0\uacfc, \uac00\ub3d9 \uc911\ub2e8 \ud328\ud134 \ub4f1\uc740 \ubaa8\ub450 \ud300\uc774 \ud488\uc9c8 \uc190\uc2e4\uc774 \uc2e4\uc81c\ub85c \ubc1c\uc0dd\ud558\ub294 \uc9c0\uc810\uc744 \ud30c\uc545\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uae08\uc18d \uc2a4\ud0ec\ud551 \uacf5\uc815\uc5d0\uc11c \uad00\ub9ac\uc790\ub294 \uacf5\uad6c\uac00 \uc8fc\uc694 \ubb38\uc81c\ub77c\uace0 \uc0dd\uac01\ud560 \uc218 \uc788\uc9c0\ub9cc, \ub370\uc774\ud130\ub294 \ub300\ubd80\ubd84\uc758 \uacb0\ud568\uc774 \uad50\uccb4 \uc791\uc5c5 \ud6c4\uc5d0 \ubc1c\uc0dd\ud55c\ub2e4\ub294 \uac83\uc744 \ubcf4\uc5ec\uc904 \uc218 \uc788\uc73c\uba70, \uc774\ub294 \uc124\uc815 \uc77c\uad00\uc131 \ubc0f \uad50\uc721 \ubd80\uc871\uc744 \uc2dc\uc0ac\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uacf5\uae09\uc5c5\uccb4 \ud611\uc5c5<\/span><\/h3>\n\n\n\n

\ub9ce\uc740 \ud488\uc9c8 \ubb38\uc81c\ub294 \uc0c1\ub958\uc5d0\uc11c \uc2dc\uc791\ub418\uae30 \ub54c\ubb38\uc5d0 \uc774\ub7ec\ud55c \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud569\ub2c8\ub2e4. \uacf5\uae09\uc5c5\uccb4 \uc131\uacfc<\/strong> \uc774\ub294 \uc870\ub2ec\uacfc \uad00\ub828\ub41c \ubcc4\uac1c\uc758 \ubb38\uc81c\uac00 \uc544\ub2c8\ub77c \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac\uc758 \uc77c\ubd80\uc785\ub2c8\ub2e4. \uc785\uace0 \uc790\uc7ac\uc758 \ud3b8\ucc28, \ubd88\uc644\uc804\ud55c \uc778\uc99d\uc11c, \ubd80\uc2e4\ud55c \ud3ec\uc7a5 \ub610\ub294 \uc9c0\uc5f0\ub41c \uc2dc\uc815 \uc870\uce58 \ub300\uc751\uc740 \ubaa8\ub450 \ub0b4\ubd80 \ud504\ub85c\uc138\uc2a4\ub97c \ubd88\uc548\uc815\ud558\uac8c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc74c\ub8cc \uc81c\uc870\uc5c5\uccb4\ub294 \ucda9\uc804 \ub77c\uc778 \uad00\ub9ac\ub97c \ucca0\uc800\ud788 \ud558\ub354\ub77c\ub3c4 \uacf5\uae09\uc5c5\uccb4\uc758 \ubcd1\ubaa9 \uce58\uc218\uac00 \uaddc\uaca9\uc5d0\uc11c \ubc97\uc5b4\ub098\uba74 \ubc18\ubcf5\uc801\uc778 \ub204\ucd9c \ubb38\uc81c\ub97c \uacaa\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc9c0\uc18d\uc801\uc778 \uac1c\uc120<\/span><\/h3>\n\n\n\n

\ub9c8\uc9c0\ub9c9 \uc6d0\uce59\uc740 \uc55e\uc758 \uc6d0\uce59\ub4e4\uc744 \ud558\ub098\ub85c \ubb36\uc5b4\uc90d\ub2c8\ub2e4. \uc5b4\ub5a4 \ud504\ub85c\uc138\uc2a4\ub3c4 \uc601\uad6c\uc801\uc73c\ub85c \ucd5c\uc801\ud654\ub41c \uac83\uc740 \uc5c6\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120\uc774\ub780 \uacb0\uacfc\ub97c \uac80\ud1a0\ud558\uace0, \ubd80\uc801\ud569 \uc0ac\ud56d\uc5d0\uc11c \uad50\ud6c8\uc744 \uc5bb\uace0, \uc131\uacf5\uc801\uc778 \uac1c\uc120 \uc0ac\ud56d\uc744 \ud45c\uc900\ud654\ud55c \ub2e4\uc74c, \uae30\uc900\uc744 \ub2e4\uc2dc \ub192\uc774\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \uc774\ub7ec\ud55c \uacfc\uc815\uc744 \ud1b5\ud574 \uac1c\ubcc4\uc801\uc778 \ud488\uc9c8 \uac1c\uc120 \ud504\ub85c\uc81d\ud2b8\ub4e4\uc774 \ub9e4\ub144 \uc131\uacfc\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uc9c0\uc18d \uac00\ub2a5\ud55c \uc2dc\uc2a4\ud15c\uc73c\ub85c \ubc1c\uc804\ud558\uac8c \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc81c\uc870\uc5c5\uc5d0\uc11c TQM\uc774 \uce21\uc815 \uac00\ub2a5\ud55c \ube44\uc988\ub2c8\uc2a4 \uac00\uce58\ub97c \uc81c\uacf5\ud558\ub294 \uc774\uc720<\/span><\/h2>\n\n\n\n

TQM<\/a><\/strong> \uc81c\uc870 \ubd84\uc57c\uc5d0\uc11c \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM)\ub294 \ub2e8\uc21c\ud788 \uc0dd\uc0b0 \ub77c\uc778 \ucd5c\uc885 \ub2e8\uacc4\uc5d0\uc11c \ubd88\ub7c9\ud488 \uc218\ub97c \uc138\ub294 \ubc29\uc2dd\uc774 \uc544\ub2c8\ub77c, \uc77c\uc0c1\uc801\uc778 \ud488\uc9c8 \uad00\ub9ac \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0a4\uae30 \ub54c\ubb38\uc5d0 \uac00\uce58\ub97c \ucc3d\ucd9c\ud569\ub2c8\ub2e4. TQM \uc6d0\uce59\uc774 \uc77c\uad00\ub418\uac8c \uc801\uc6a9\ub418\uba74 \uc0dd\uc0b0, \uc720\uc9c0\ubcf4\uc218, \uad6c\ub9e4, \uad50\uc721, \ubb38\uc81c \ud574\uacb0 \ub4f1 \ubaa8\ub4e0 \uc601\uc5ed\uc5d0\uc11c \ud488\uc9c8 \uc131\uacfc\uac00 \uac00\uc2dc\ud654\ub429\ub2c8\ub2e4. \uacf5\uc7a5 \uad00\ub9ac\uc790\uc5d0\uac8c \uc788\uc5b4 \uc774\ub294 \ud488\uc9c8\uc774 \ub354 \uc774\uc0c1 \ud2b9\uc815 \ubd80\uc11c\uc758 \ubaa9\ud45c\uac00 \uc544\ub2c8\ub77c \uc6b4\uc601 \uc131\uacfc\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ud575\uc2ec \uc694\uc18c\uac00 \ub41c\ub2e4\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

TQM(\uc804\uc0ac\uc801 \ud488\uc9c8\uad00\ub9ac) \uc2e4\ucc9c\uc774 \uc0ac\uc5c5\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc740 \ud604\uc7a5 \ud575\uc2ec\uc131\uacfc\uc9c0\ud45c(KPI)\uc640 \uc5f0\uacc4\ud560 \ub54c \uac00\uc7a5 \uc27d\uac8c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud45c\uc900\ud654\ub41c \uc791\uc5c5\uc740 \ubcc0\ub3d9\uc131\uc744 \uc904\uc774\uace0, \uc870\uae30 \uacb0\ud568 \ubc1c\uacac\uc740 \uc7ac\uc791\uc5c5 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud558\uba70, \uccb4\uacc4\uc801\uc778 \uadfc\ubcf8 \uc6d0\uc778 \ubd84\uc11d\uc740 \ubc18\ubcf5\uc801\uc778 \uc2e4\ud328\ub97c \uc904\uc774\uace0, \uc791\uc5c5\uc790 \ucc38\uc5ec\ub294 \uacf5\uc815 \ud3b8\ucc28 \ubc1c\uc0dd \uc2dc \ub300\uc751 \uc18d\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \uc2e4\uc9c8\uc801\uc73c\ub85c, \uacf5\uc7a5\uc5d0\uc11c\ub294 \ucd5c\ucd08 \ud569\uaca9\ub960, \ubd88\ub7c9\ub960, \ubd88\ub7c9\ud488 \ube44\uc6a9, \uace0\uac1d \ubd88\ub9cc\uc728, \uacf5\uae09\uc5c5\uccb4 \ubd88\ub7c9\ub960(ppm), \uac10\uc0ac \uc644\ub8cc \uc2dc\uac04 \ub4f1\uc758 \uc9c0\ud45c\ub97c \ud1b5\ud574 \uadf8 \ud6a8\uacfc\ub97c \ucd94\uc801\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\"TQM\uc774<\/figure>\n\n\n\n

<\/span>\uacb0\ud568 \uac10\uc18c \ubc0f \ubd88\ub7c9\ud488 \uac10\uc18c<\/span><\/h3>\n\n\n\n

TQM\uc758 \uac00\uc7a5 \ubd84\uba85\ud55c \uc774\uc810 \uc911 \ud558\ub098\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4. \ub0ae\uc740 \ubd88\ub7c9\ub960<\/strong> \uc0dd\uc0b0 \ud6c4\uc5d0 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ub300\uc2e0 \uacf5\uc815 \ub2e8\uacc4\uc5d0\uc11c \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc815\ubc00 \uac00\uacf5 \uacf5\uc7a5\uc5d0\uc11c \ubc18\ubcf5\uc801\uc73c\ub85c \ubc1c\uc0dd\ud558\ub294 \ubc84(burr) \uacb0\ud568\uc740 \ucc98\uc74c\uc5d0\ub294 \uc791\uc5c5\uc790\uc758 \ubb38\uc81c\ucc98\ub7fc \ubcf4\uc77c \uc218 \uc788\uc9c0\ub9cc, TQM(\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac)\uc744 \uc801\uc6a9\ud558\uba74 \uacf5\uad6c \ub9c8\ubaa8 \ud55c\uacc4, \ubd88\uba85\ud655\ud55c \uc124\uc815 \uae30\uc900, \uc77c\uad00\uc131 \uc5c6\ub294 \uac80\uc0ac \ube48\ub3c4\uc640 \uac19\uc740 \ub354 \uad11\ubc94\uc704\ud55c \uc6d0\uc778\uc774 \ub4dc\ub7ec\ub098\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubb38\uc81c\ub4e4\uc744 \ud574\uacb0\ud558\uae30 \uc704\ud55c \uad00\ub9ac\uac00 \uac15\ud654\ub418\uba74 \uacb0\ud568 \ubc1c\uc0dd\ub960\uc774 \uac10\uc18c\ud558\uace0 \ubd88\ub7c9\ud488 \ubc1c\uc0dd\ub960\ub3c4 \uc904\uc5b4\ub4ed\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc774\ub294 \uc7ac\uc815\uc801\uc73c\ub85c \uc911\uc694\ud55c \ubb38\uc81c\uc785\ub2c8\ub2e4. \ubd88\ub7c9\ud488\uacfc \uc7ac\uc791\uc5c5\uc740 \ud488\uc9c8 \uc608\uc0b0\uc5d0 \uc228\uaca8\uc9c4 \uc791\uc740 \uc190\uc2e4\uc774 \uc544\ub2c8\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ub9ce\uc740 \uacf5\uc7a5\uc5d0\uc11c \ubd88\ub7c9\ud488\uc73c\ub85c \uc778\ud55c \ube44\uc6a9\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 \ucd94\uc0b0\ub429\ub2c8\ub2e4. 5%\uc5d0\uc11c 15%\uc758 \ub9e4\ucd9c<\/strong>, \uadf8\ub9ac\uace0 \ucde8\uc57d\ud55c \uc2dc\uc2a4\ud15c\uc5d0\uc11c\ub294 \uadf8 \ube44\uc728\uc774 \ud6e8\uc52c \ub354 \ub192\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc798 \uad6c\ucd95\ub41c \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \ub3d9\uc77c\ud55c \uc624\ub958\uac00 \uad50\ub300 \uadfc\ubb34, \uc0dd\uc0b0 \ub77c\uc778 \ub610\ub294 \uc0ac\uc5c5\uc7a5 \uac04\uc5d0 \ubc18\ubcf5\ub418\ub294 \uac83\uc744 \ubc29\uc9c0\ud568\uc73c\ub85c\uc368 \uc774\ub7ec\ud55c \ud488\uc9c8 \uc190\uc2e4\uc744 \uc904\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\ub354\uc6b1 \ud5a5\uc0c1\ub41c 1\ucc28 \ud1b5\uacfc \uc218\uc728\uacfc \ub354\uc6b1 \uc548\uc815\uc801\uc778 \ucc98\ub9ac\ub7c9<\/span><\/h3>\n\n\n\n

\uccab \ubc88\uc9f8 \ud1b5\uacfc \uc218\uc728<\/strong> \uacf5\uc815 \uc124\uacc4 \uc2dc \ucc98\uc74c\ubd80\ud130 \ub9e4\ubc88 \uae30\uc900\uc5d0 \ubd80\ud569\ud558\ub294 \uacb0\uacfc\ubb3c\uc744 \uc0dd\uc0b0\ud558\ub3c4\ub85d \ud558\uba74 \uc0dd\uc0b0\uc131\uc774 \ud5a5\uc0c1\ub429\ub2c8\ub2e4. \uc804\uc790\uc81c\ud488 \uc870\ub9bd \ud658\uacbd\uc5d0\uc11c\ub294 \ub0a9\ub55c \ub9e4\uac1c\ubcc0\uc218 \uc81c\uc5b4 \uac1c\uc120, \uba85\ud655\ud55c \uc791\uc5c5 \uc9c0\uce68, \uadf8\ub9ac\uace0 \ud14c\uc2a4\ud2b8 \ubd88\ub7c9\ub960 \uc99d\uac00 \ucd94\uc138 \uc2dc \uc989\uac01\uc801\uc778 \ubcf4\uace0 \uccb4\uacc4 \uad6c\ucd95 \ub4f1\uc774 \uadf8 \uc608\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uac1c\uc120\uc744 \ud1b5\ud574 \uc218\uc728 \ud5a5\uc0c1\ubfd0 \uc544\ub2c8\ub77c \uc0dd\uc0b0 \ub77c\uc778\uc758 \uc608\uce21 \uac00\ub2a5\uc131 \uc99d\uac00 \ubc0f \uc77c\uc815 \ucc28\uc9c8 \ucd5c\uc18c\ud654\ub77c\ub294 \ud6a8\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc7ac\uc791\uc5c5 \uc8fc\uae30\ub97c \uc904\uc77c \ub54c\ub9c8\ub2e4 \uc778\ub825, \ud14c\uc2a4\ud2b8 \uc6a9\ub7c9, \uae30\uacc4 \uac00\ub3d9 \uc2dc\uac04\uc744 \ud655\ubcf4\ud560 \uc218 \uc788\uc73c\uba70, \uc774\ub97c \ubcf5\uad6c \uc791\uc5c5 \ub300\uc2e0 \uacc4\ud68d\ub41c \uc0dd\uc0b0\ub7c9 \uc99d\ub300\uc5d0 \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b4\uc601 \uad00\ub9ac\uc790\uc5d0\uac8c \uc788\uc5b4 \uccab \ubc88\uc9f8 \uc2dc\ub3c4\uc5d0\uc11c \ub192\uc740 \ud569\uaca9\ub960\uc744 \ub2ec\uc131\ud558\ub294 \uac83\uc740 \ucd94\uac00 \uc778\ub825 \ucda9\uc6d0 \uc5c6\uc774\ub3c4 OEE(\uc885\ud569 \uc124\ube44 \ud6a8\uc728) \uc131\ub2a5 \ud5a5\uc0c1\uacfc \ub354\uc6b1 \uc548\uc815\uc801\uc778 \uc815\uc2dc \ub0a9\ud488\uc73c\ub85c \uc774\uc5b4\uc9c0\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uaddc\uc815 \uc900\uc218 \ubc0f \uac10\uc0ac \uc900\ube44 \ud0dc\uc138 \uac15\ud654<\/span><\/h3>\n\n\n\n

TQM\uc740 \ub610\ud55c \uac15\ud654\ud569\ub2c8\ub2e4. \uaddc\uc815 \uc900\uc218<\/strong> TQM\uc740 \ubc18\ubcf5 \uac00\ub2a5\ud55c \ud504\ub85c\uc138\uc2a4, \ubb38\uc11c\ud654\ub41c \ud45c\uc900, \uadf8\ub9ac\uace0 \ud3d0\uc1c4 \ub8e8\ud504 \ubc29\uc2dd\uc758 \uc2dc\uc815 \uc870\uce58\uc5d0 \uae30\ubc18\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc2dd\ud488 \ubc0f \uc74c\ub8cc \uacf5\uc7a5\uc5d0\uc11c \ud488\uc9c8\uc740 \ucd5c\uc885 \uc81c\ud488 \uac80\uc0ac\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc704\uc0dd \uac80\uc99d, \ucd94\uc801\uc131 \uae30\ub85d, \uad50\uc815\ub41c \uae30\uae30, \uadf8\ub9ac\uace0 \ud3b8\ucc28\uc5d0 \ub300\ud55c \uccb4\uacc4\uc801\uc778 \ub300\uc751\uc5d0\ub3c4 \ub2ec\ub824 \uc788\uc2b5\ub2c8\ub2e4. TQM \uc811\uadfc \ubc29\uc2dd\uc740 \uc774\ub7ec\ud55c \uad00\ub9ac\ub4e4\uc744 \uac10\uc0ac \uc900\ube44 \ub2e8\uacc4\uc5d0\uc11c\ub9cc \uc218\ud589\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \uc815\uc0c1\uc801\uc778 \uc6b4\uc601 \uacfc\uc815\uc758 \uc77c\ubd80\ub85c \ub9cc\ub4ed\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc774\ub294 \uac10\uc0ac \uc131\uacfc \ubc0f \uaddc\uc81c \uc704\ud5d8\uc5d0 \uc0c1\ub2f9\ud55c \uc601\ud5a5\uc744 \ubbf8\uce69\ub2c8\ub2e4. \uacf5\uc815 \uaddc\uc728\uc774 \uc798 \uc7a1\ud78c \uc0ac\uc5c5\uc7a5\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc8fc\uc694 \uc9c0\uc801 \uc0ac\ud56d \ubc1c\uc0dd\ub960\uc774 \ub0ae\uace0, \uc2dc\uc815 \uc870\uce58(CAPA) \uc644\ub8cc \uc18d\ub3c4\uac00 \ube60\ub974\uba70, \uace0\uac1d \ub610\ub294 \uc778\uc99d \uac10\uc0ac \uc2dc \uae30\ub85d\uc758 \uc644\uc804\uc131\uc774 \ub354 \ub192\uc2b5\ub2c8\ub2e4. ISO 9001, IATF 16949, GMP \ub610\ub294 HACCP \uad00\ub828 \uc694\uad6c \uc0ac\ud56d\uc744 \uc900\uc218\ud574\uc57c \ud558\ub294 \uc0ac\uc5c5\uc7a5\uc758 \uacbd\uc6b0, \uc774\ub7ec\ud55c \uc77c\uad00\uc131\uc740 \uaddc\uc815 \uc900\uc218 \ube44\uc6a9\uacfc \uc0ac\uc5c5 \uc704\ud5d8\uc744 \ubaa8\ub450 \uc904\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\ub354\uc6b1 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uace0\uac1d \ub9cc\uc871\ub3c4<\/span><\/h3>\n\n\n\n

\uace0\uac1d \ub9cc\uc871<\/strong> TQM(\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac)\uc744 \ud1b5\ud574 \ub0b4\ubd80 \ud488\uc9c8\uc774 \ub354\uc6b1 \uc77c\uad00\uc131 \uc788\uace0 \uc0ac\ud6c4 \ub300\uc751\uc801\uc778 \ubc29\uc2dd\uc774 \uc544\ub2c8\uac8c \ub418\uba74 \ud488\uc9c8\uc774 \ud5a5\uc0c1\ub429\ub2c8\ub2e4. \uc790\ub3d9\ucc28 \ubd80\ud488 \uacf5\uc7a5\uc5d0\uc11c \uace0\uac1d\uc740 \ub2e8\uc21c\ud788 \uac00\uaca9\ub9cc\uc73c\ub85c \uc131\ub2a5\uc744 \ud310\ub2e8\ud558\uae30\ubcf4\ub2e4\ub294 \ubd88\ub7c9\ub960(ppm), \ub0a9\uae30 \uc2e0\ub8b0\uc131, \ubb38\uc81c \ud574\uacb0 \uc18d\ub3c4, \uadf8\ub9ac\uace0 \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \ub300\ud55c \ub300\uc751\ub825\uc744 \ud1b5\ud574 \uc131\ub2a5\uc744 \ud3c9\uac00\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. TQM\uc740 \ubb38\uc81c\ub97c \uc870\uae30\uc5d0 \ubc1c\uacac\ud558\uace0, \uccb4\uacc4\uc801\uc73c\ub85c \uc870\uc0ac\ud558\uba70, \uc7ac\ubc1c\uc744 \ubc29\uc9c0\ud568\uc73c\ub85c\uc368 \uc774\ub7ec\ud55c \uacb0\uacfc\ub4e4\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc0c1\uc5c5\uc801 \uc601\ud5a5\uc740 \uc0c1\ub2f9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5f0\uad6c \uacb0\uacfc\uc5d0 \ub530\ub974\uba74 \uc2e0\uaddc \uace0\uac1d\uc744 \ud655\ubcf4\ud558\ub294 \ub370 \ub4dc\ub294 \ube44\uc6a9\uc774 \uae30\uc874 \uace0\uac1d\uc744 \uc720\uc9c0\ud558\ub294 \ub370 \ub4dc\ub294 \ube44\uc6a9\ubcf4\ub2e4 \ud6e8\uc52c \ud06c\uba70, \ud488\uc9c8 \uc800\ud558\ub294 \ube44\uc6a9 \uccad\uad6c, \ubc18\ud488, \uc2e0\ub8b0\ub3c4 \ud558\ub77d\uc744 \ud1b5\ud574 \uace0\uac1d \uc720\uc9c0\uc728\uc744 \uc9c1\uc811\uc801\uc73c\ub85c \ub5a8\uc5b4\ub728\ub9bd\ub2c8\ub2e4. \uc81c\uc870 \ubd80\ubb38\uc5d0\uc11c \uac15\ub825\ud55c \ud488\uc9c8 \ubb38\ud654\ub97c \uad6c\ucd95\ud558\uba74 \uc2e0\ub8b0\uc131\uc744 \ubd84\uae30\ubcc4 \uac80\ud1a0 \ud68c\uc758\uc5d0\ub9cc \uad6d\ud55c\ub418\uc9c0 \uc54a\uace0 \uc77c\uc0c1 \uc5c5\ubb34\uc758 \uc77c\ubd80\ub85c \ub9cc\ub4e4\uc5b4 \uace0\uac1d \uad00\uacc4\ub97c \ubcf4\ud638\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\ub354\uc6b1 \uac15\ub825\ud55c \ud488\uc9c8 \ubb38\ud654\ub294 \uc7a5\uae30\uc801\uc778 \uc131\uc7a5\uc744 \ub4b7\ubc1b\uce68\ud569\ub2c8\ub2e4.<\/span><\/h3>\n\n\n\n

TQM\uc758 \uac00\uc7a5 \uc9c0\uc18d\uc801\uc778 \uac00\uce58\ub294 \ubb38\ud654\uc801 \uac00\uce58\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc774 \uc81c\ub300\ub85c \uc791\ub3d9\ud558\ub824\uba74 \uad6c\uc131\uc6d0\ub4e4\uc774 \ud488\uc9c8\uc744 \uacf5\ub3d9\uc758 \uacfc\uc81c\ub85c \uc5ec\uaca8\uc57c \ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uac10\ub3c5\uc790\uac00 \uacf5\uc815 \ud3b8\ucc28\ub97c \uac80\ud1a0\ud558\uace0, \uc791\uc5c5\uc790\uac00 \uc774\uc0c1 \uc9d5\ud6c4\ub97c \uc870\uae30\uc5d0 \ubcf4\uace0\ud558\uba70, \uad00\ub9ac\uc790\uac00 \uc758\uacac\uc774 \uc544\ub2cc \ub370\uc774\ud130\uc5d0 \uae30\ubc18\ud558\uc5ec \ud589\ub3d9\ud560 \ub54c, \ud488\uc9c8 \uc131\uacfc\ub294 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \ub354\uc6b1 \uc548\uc815\ud654\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc81c\uc870 \ubd84\uc57c\uc758 \ud488\uc9c8 \ubb38\ud654\ub294 \uccab \ubc88\uc9f8 \uac1c\uc120 \ud504\ub85c\uc81d\ud2b8\uac00 \uc644\ub8cc\ub41c \ud6c4\uc5d0\ub3c4 \uc9c0\uc18d\uc801\uc778 \uac1c\uc120\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\ud488\uc9c8\uc774 \ubb38\uc81c \ud574\uacb0\uc5d0\ub9cc \uae09\uae09\ud55c \uacf5\uc7a5\uc774 \uc544\ub2c8\ub77c \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\uc5d0 \ub0b4\uc7ac\ud654\ub41c \uacf5\uc7a5\uc5d0\uc11c\ub294 \ud655\uc5f0\ud55c \ucc28\uc774\ub97c \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubb38\uc81c\uac00 \ub354 \ube68\ub9ac \ub4dc\ub7ec\ub098\uace0, \ubd80\uc11c \uac04 \ud611\uc5c5\uc774 \ub354\uc6b1 \uc6d0\ud65c\ud558\uba70, \uac1c\uc120 \uc870\uce58\uac00 \uc9c0\uc18d\ub420 \uac00\ub2a5\uc131\uc774 \ub354 \ub192\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc774 \ubc14\ub85c \uadf8 \uc774\uc720\uc785\ub2c8\ub2e4. TQM<\/strong><\/a> \uc81c\uc870\uc5c5\uc5d0\uc11c \ud488\uc9c8 \ud5a5\uc0c1\uc740 \ub2e8\uc21c\ud55c \ub178\ub825\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc2e4\uc6a9\uc801\uc778 \uc6b4\uc601 \ubaa8\ub378<\/strong> \ube44\uc6a9 \ud6a8\uc728\uc131, \ub0a9\uae30 \uc900\uc218, \uaddc\uc815 \uc900\uc218 \ubc0f \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1\uc744 \uc704\ud574\uc11c\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc0dd\uc0b0 \ud604\uc7a5\uc5d0\uc11c TQM\uc744 \ub2e8\uacc4\ubcc4\ub85c \uc801\uc6a9\ud558\ub294 \ubc29\ubc95<\/span><\/h2>\n\n\n\n

<\/span>\ub9ac\ub354\uc2ed \uc77c\uce58\ubd80\ud130 \uc2dc\uc791\ud558\uc138\uc694<\/span><\/h3>\n\n\n\n

\uc9c0\uc6d0\ud558\ub824\uba74 TQM<\/strong><\/a> \uc81c\uc870\uc5c5\uc5d0\uc11c\ub294 \ud488\uc9c8\uc744 \ud488\uc9c8 \ubd80\uc11c\uc758 \ud504\ub85c\uc81d\ud2b8\uac00 \uc544\ub2cc \uacbd\uc601 \uc2dc\uc2a4\ud15c \ubb38\uc81c\ub85c \uc778\uc2dd\ud558\ub294 \uac83\ubd80\ud130 \uc2dc\uc791\ud574\uc57c \ud569\ub2c8\ub2e4. \uacf5\uc7a5 \uacbd\uc601\uc9c4\uc740 \uc138 \uac00\uc9c0 \uae30\ubcf8 \uc0ac\ud56d\uc5d0 \ub300\ud574 \ud569\uc758\ud574\uc57c \ud569\ub2c8\ub2e4. \uc5b4\ub5a4 \uacf5\uc815\uc744 \uba3c\uc800 \uac1c\uc120\ud560 \uac83\uc778\uc9c0, \uc5b4\ub5a4 \uc9c0\ud45c\ub85c \uc131\uacf5\uc744 \uc815\uc758\ud560 \uac83\uc778\uc9c0, \uadf8\ub9ac\uace0 \ub204\uac00 \uc77c\uc0c1\uc801\uc778 \ud6c4\uc18d \uc870\uce58\ub97c \ub2f4\ub2f9\ud560 \uac83\uc778\uc9c0\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud569\uc758\uac00 \uc5c6\uc73c\uba74 \ud300\uc740 \ucd94\uac00 \uac80\uc0ac\ub9cc \uc2e4\uc2dc\ud560 \ubfd0 \uacf5\uc815 \uad00\ub9ac\ub294 \uac1c\uc120\ub418\uc9c0 \uc54a\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc911\uc18c \uaddc\ubaa8\uc758 \uae08\uc18d \ubd80\ud488 \uc81c\uc870\uc5c5\uccb4\ub97c \uc608\ub85c \ub4e4\uc5b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uc774 \uacf5\uc7a5\uc740 \ub450 \uad50\ub300 \uadfc\ubb34\uc870\uc5d0 \uac78\uccd0 \ucd5c\uc885 \uac80\uc0ac \uacb0\uacfc\uc5d0 \ubc18\ubcf5\uc801\uc778 \ud3b8\ucc28\uac00 \ubc1c\uc0dd\ud569\ub2c8\ub2e4. \uc791\uc5c5\uc790\ub294 \ubd80\ud488\uc744 \uac80\uc0ac\ud558\uace0, \uad00\ub9ac\uc790\ub294 \uacb0\ud568\uc5d0 \ub300\uc751\ud558\uba70, \ud488\uc9c8 \uc5d4\uc9c0\ub2c8\uc5b4\ub294 \ubcf4\uace0\uc11c\ub97c \uc791\uc131\ud558\uc9c0\ub9cc, \uc774\ub7ec\ud55c \uacfc\uc815\uc740 \uc77c\uad00\uc131\uc774 \uc5c6\uace0 \uadfc\ubcf8 \uc6d0\uc778 \ud30c\uc545\uc774 \ub108\ubb34 \uc624\ub798 \uc9c0\uc18d\ub429\ub2c8\ub2e4. \uc774 \uacf5\uc7a5\uc740 \ubaa8\ub4e0 \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM) \uc6d0\uce59\uc744 \ud55c \ubc88\uc5d0 \uacf5\uc7a5 \uc804\uccb4\uc5d0 \uc801\uc6a9\ud558\ub294 \ub300\uc2e0, \ud558\ub098\uc758 \uc0dd\uc0b0 \ub77c\uc778\uacfc \ud558\ub098\uc758 \ubd80\ud488\uad70\ubd80\ud130 \uc2dc\uc791\ud558\uae30\ub85c \uacb0\uc815\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc2e4\uc9c8\uc801\uc778 \ub3c4\uc785\uc740 \ub2e8\uacc4\uc801\uc73c\ub85c \uc9c4\ud589\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4. \ub9ac\ub354\ub4e4\uc758 \uc758\uacac\uc744 \uc218\ub834\ud558\uace0, \ud604\uc7ac \ud504\ub85c\uc138\uc2a4\ub97c \ud30c\uc545\ud558\uace0, \uc5c5\ubb34\ub97c \ud45c\uc900\ud654\ud558\uace0, \ud300\uc744 \uad50\uc721\ud558\uace0, \ud604\uc7a5 \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0, \uc815\ud574\uc9c4 \uc8fc\uae30\ub85c \uacb0\uacfc\ub97c \uac80\ud1a0\ud55c \ub2e4\uc74c, \uac1c\uc120 \uc0ac\ud56d\uc744 \uc77c\uc0c1 \uc5c5\ubb34\uc5d0 \ubc18\uc601\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub2e8\uacc4\uc801 \uc811\uadfc \ubc29\uc2dd\uc740 \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc774 \uc815\ucc45 \uc218\uc900\uc5d0 \uba38\ubb34\ub974\uc9c0 \uc54a\uace0 \uc2e4\uc81c\ub85c \uc6b4\uc601\ub420 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4. \ub610\ud55c, \ud300\uc5d0\uac8c \uc77c\uad00\uc131 \uc5c6\ub294 \uac80\uc0ac \ud65c\ub3d9\uc5d0\uc11c \uccb4\uacc4\uc801\uc774\uace0 \ubc18\ubcf5 \uac00\ub2a5\ud55c \ud488\uc9c8 \uad00\ub9ac \ub8e8\ud2f4\uc73c\ub85c \ub098\uc544\uac00\ub294 \uba85\ud655\ud55c \uacbd\ub85c\ub97c \uc81c\uc2dc\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\"\uc81c\uc870<\/figure>\n\n\n\n

<\/span>\ubcc0\uacbd\ud558\uae30 \uc804\uc5d0 \ud604\uc7ac \ud504\ub85c\uc138\uc2a4\ub97c \ud30c\uc545\ud558\uc2ed\uc2dc\uc624.<\/span><\/h3>\n\n\n\n

\ub2e4\uc74c \ub2e8\uacc4\ub294 SOP\uc5d0 \uba85\uc2dc\ub41c \uc808\ucc28\ub300\ub85c\uac00 \uc544\ub2c8\ub77c \ud604\uc7ac \uc2e4\uc81c\ub85c \ud488\uc9c8 \uad00\ub9ac\uac00 \uc5b4\ub5bb\uac8c \uc9c4\ud589\ub418\ub294\uc9c0\ub97c \ubb38\uc11c\ud654\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uae08\uc18d \ubd80\ud488 \uacf5\uc7a5\uc5d0\uc11c \ud300\uc740 \uac80\uc0ac\uac00 \uc5b4\ub514\uc5d0\uc11c \uc774\ub8e8\uc5b4\uc9c0\ub294\uc9c0, \ub204\uac00 \uacb0\uacfc\ub97c \uae30\ub85d\ud558\ub294\uc9c0, \ubd80\uc801\ud569 \uc0ac\ud56d\uc740 \uc5b4\ub5bb\uac8c \ubcf4\uace0\ub418\ub294\uc9c0, \uadf8\ub9ac\uace0 \uc9c0\uc5f0\uc774\ub098 \ud310\ub2e8\uc774 \uac1c\uc785\ub418\ub294 \uc9c0\uc810\uc740 \uc5b4\ub514\uc778\uc9c0 \ud30c\uc545\ud569\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uace7 A\uc870\ub294 \uce58\uc218\ub97c \uc885\uc774\uc5d0 \uae30\ub85d\ud558\uace0, B\uc870\ub294 \uc77c\ubd80 \uacb0\uacfc\ub97c \uc5d1\uc140\uc5d0 \uc785\ub825\ud558\uba70, \uc7ac\uac80\uc0ac \uae30\uc900\uc740 \uac80\uc0ac\uad00\ub9c8\ub2e4 \ub2e4\ub974\uac8c \ud574\uc11d\ub41c\ub2e4\ub294 \uc0ac\uc2e4\uc744 \ubc1c\uacac\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc774\uac83 \ud504\ub85c\uc138\uc2a4 \ub9f5<\/strong> TQM\uc740 \uac80\uc0ac \ud56d\ubaa9\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc790\uc7ac \uc778\uc218\uc778\uacc4, \uae30\uacc4 \uc124\uc815 \uac80\uc99d, \uaddc\uaca9 \ubbf8\ub2ec \ubd80\ud488\uc5d0 \ub300\ud55c \ub300\uc751 \uacc4\ud68d, \uadf8\ub9ac\uace0 \ubb38\uc81c \ud574\uacb0 \uc870\uce58 \uc2b9\uc778\uc790\uae4c\uc9c0 \ud3ec\ud568\ud574\uc57c \ud569\ub2c8\ub2e4. \ub9ce\uc740 \uacf5\uc7a5\uc5d0\uc11c TQM\uc774 \uc81c\ub300\ub85c \uc791\ub3d9\ud558\uc9c0 \ubabb\ud558\ub294 \uc774\uc720\ub294 \ud488\uc9c8 \ud65c\ub3d9\uc740 \uc874\uc7ac\ud558\uc9c0\ub9cc, \ud65c\ub3d9 \uac04\uc758 \uc5f0\uad00\uc131\uc774 \ubd88\ubd84\uba85\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc2e4\ud589 \uc2dc\uc810\uc5d0\uc11c \uc791\uc5c5\uc744 \ud45c\uc900\ud654\ud558\uc2ed\uc2dc\uc624.<\/span><\/h3>\n\n\n\n

\uc77c\ub2e8 \uadf8 \uacfc\uc815\uc774 \ub208\uc5d0 \ubcf4\uc774\uac8c \ub418\uba74, \uc2dd\ubb3c\uc740 \ud45c\uc900 \uc791\uc5c5\uc744 \uc815\uc758\ud569\ub2c8\ub2e4<\/strong> \ud488\uc9c8 \uacb0\uacfc\uc5d0 \uac00\uc7a5 \ud070 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uba87 \uac00\uc9c0 \ud65c\ub3d9\uc5d0 \uc9d1\uc911\ud569\ub2c8\ub2e4. \uc774 \uc608\uc2dc\uc5d0\uc11c \ud300\uc740 \ucd5c\ucd08 \uc0dd\uc0b0\ud488 \uac80\uc0ac, \uacf5\uc815 \uc911 \uc0d8\ud50c\ub9c1 \ube48\ub3c4, \uce21\uc815\uae30 \uc0ac\uc6a9, \uacb0\ud568 \ucf54\ub4dc \ubd80\uc5ec, \uce21\uc815\uac12\uc774 \uad00\ub9ac \ud55c\uacc4\uc5d0 \uadfc\uc811\ud560 \ub54c\uc758 \ubcf4\uace0 \uaddc\uce59 \ub4f1\uc744 \ud45c\uc900\ud654\ud569\ub2c8\ub2e4. \ubaa9\ud45c\ub294 \uc11c\ub958 \uc791\uc5c5\uc744 \ub298\ub9ac\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \ub2f4\ub2f9\uc790, \uad50\ub300 \uadfc\ubb34\uc790, \uc0dd\uc0b0 \ub77c\uc778 \uac04\uc758 \ud310\ub2e8 \uaca9\ucc28\ub97c \uc904\uc774\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

\ud6cc\ub96d\ud55c \ud45c\uc900\ud654\ub294 \uc2e4\ud589\uc744 \uc548\ub0b4\ud560 \ub9cc\ud07c \uad6c\uccb4\uc801\uc774\uba74\uc11c\ub3c4 \uc0dd\uc0b0 \ud604\uc7a5\uc758 \uc555\ubc15 \uc18d\uc5d0\uc11c\ub3c4 \uc801\uc6a9\ud558\uae30\uc5d0 \ucda9\ubd84\ud788 \ub2e8\uc21c\ud574\uc57c \ud569\ub2c8\ub2e4. \uac01 \ub2e8\uacc4\ub294 \ubb34\uc5c7\uc744 \ud655\uc778\ud574\uc57c \ud558\ub294\uc9c0, \uc5b4\ub5bb\uac8c \ud655\uc778\ud574\uc57c \ud558\ub294\uc9c0, \uc5b4\ub5a4 \uacb0\uacfc\uac00 \ud5c8\uc6a9 \uac00\ub2a5\ud55c\uc9c0, \uadf8\ub9ac\uace0 \uacb0\uacfc\uac00 \ud5c8\uc6a9 \uac00\ub2a5\ud55c \uc218\uc900\uc774 \uc544\ub2d0 \uacbd\uc6b0 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub294\uc9c0\uc5d0 \ub300\ud55c \uba85\ud655\ud55c \ud574\ub2f5\uc744 \uc81c\uc2dc\ud574\uc57c \ud569\ub2c8\ub2e4. \ubc14\ub85c \uc774\ub7ec\ud55c \uc9c0\uc810\uc5d0\uc11c \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM) \uc6d0\uce59\uc774 \uc0dd\uc0b0 \ud604\uc7a5\uc5d0\uc11c \uc2e4\uc9c8\uc801\uc778 \ud589\ub3d9\uc73c\ub85c \uad6c\ud604\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\ud300\uc744 \uad50\uc721\ud558\uace0 \uc5ed\ud560\uc744 \uba85\ud655\ud788 \ud558\uc138\uc694<\/span><\/h3>\n\n\n\n

\ud6c8\ub828\uc740 \ub2e4\uc74c \uc0ac\ud56d\uc5d0 \uc911\uc810\uc744 \ub450\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc5ed\ud560 \uba85\ud655\uc131<\/strong>, \ub2e8\uc21c\ud788 \uc778\uc2dd\uc744 \ub192\uc774\ub294 \uac83\ub9cc\uc73c\ub85c\ub294 \ubd80\uc871\ud569\ub2c8\ub2e4. \uc791\uc5c5\uc790\ub294 \ud45c\uc900\uc744 \uc54c\uc544\uc57c \ud558\uace0, \uac80\uc0ac\uc790\ub294 \uacb0\ud568 \uae30\uc900\uc744 \uc54c\uc544\uc57c \ud558\uba70, \uad00\ub9ac\uc790\ub294 \ubb38\uc81c \ubc1c\uc0dd \uc2dc \ubcf4\uace0\ud574\uc57c \ud560 \uc0ac\ud56d\uc744 \uc54c\uc544\uc57c \ud558\uace0, \uc0dd\uc0b0 \ucc45\uc784\uc790\ub294 \ub9e4\uc77c \uac80\ud1a0\ud574\uc57c \ud560 \uc9c0\ud45c\ub97c \uc54c\uc544\uc57c \ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uad6c\uc131\uc6d0\uc774 \ub3d9\uc77c\ud55c \uaddc\uce59\uc744 \ub530\ub974\uac8c \ub418\uba74 \uc81c\uc870 \ud604\uc7a5\uc758 \ud488\uc9c8 \ubb38\ud654\ub294 \uac1c\uc778\uc758 \uacbd\ud5d8\uc5d0 \ub35c \uc758\uc874\ud558\uac8c \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

\uae08\uc18d \ubd80\ud488 \uacf5\uc7a5\uc5d0\uc11c\ub294 \uc77c\ud68c\uc131 \uac15\uc758\uc2dd \uad50\uc721 \ub300\uc2e0, \ud300\uc774 \uc77c\uc8fc\uc77c \ub3d9\uc548 \uc0dd\uc0b0 \ub77c\uc778 \ud604\uc7a5\uc5d0\uc11c \uc9c1\uc811 \uad50\uc721\uc744 \uc9c4\ud589\ud569\ub2c8\ub2e4. \uc2e4\uc81c \ubd80\ud488, \uc2e4\uc81c \uce21\uc815 \uc7a5\ube44, \uadf8\ub9ac\uace0 \uc0dd\uc0b0 \ub77c\uc778\uc5d0\uc11c \ucc0d\uc740 \uc2e4\uc81c \uacb0\ud568 \uc0ac\uc9c4\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc811\uadfc \ubc29\uc2dd\uc740 \uc77c\ubc18\uc801\uc778 \uad50\uc721 \uc2ac\ub77c\uc774\ub4dc\ubcf4\ub2e4 \ud574\uc11d\uc0c1\uc758 \ucc28\uc774\ub97c \ub354 \ube60\ub974\uac8c \uc904\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc758\uc0ac\uacb0\uc815\uc744 \uc9c0\uc6d0\ud558\ub294 \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uc138\uc694<\/span><\/h3>\n\n\n\n

\uc81c\uc870 \ubd84\uc57c\uc5d0\uc11c TQM(\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac)\uc740 \ud65c\uc6a9 \uac00\ub2a5\ud55c \ub370\uc774\ud130\uc5d0 \uc758\uc874\ud558\uc9c0\ub9cc, \ubaa8\ub4e0 \ub370\uc774\ud130\uac00 \ub3d9\uc77c\ud55c \uac00\uce58\ub97c \uc9c0\ub2c8\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \uacf5\uc7a5\uc5d0\uc11c\ub294 \uc6b0\uc120 \uba87 \uac00\uc9c0 \uad00\ub9ac \uc9c0\ud45c\ub97c \uc218\uc9d1\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ucd5c\ucd08 \ud569\uaca9\ub960, \uad50\ub300 \uadfc\ubb34\ubcc4 \ubd88\ub7c9 \uc720\ud615, \uc7ac\uc791\uc5c5 \uc2dc\uac04, \ubd80\uc801\ud569 \uc0ac\ud56d\uc5d0 \ub300\ud55c \ub300\uc751 \uc2dc\uac04, \uadf8\ub9ac\uace0 30\uc77c \uc774\ub0b4 \ub3d9\uc77c \ubb38\uc81c \uc7ac\ubc1c\ub960 \ub4f1\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\ud45c\ub4e4\uc740 \uad00\ub9ac\uc790\uc5d0\uac8c \uacfc\ub3c4\ud55c \ubd80\ub2f4\uc744 \uc8fc\uc9c0 \uc54a\uc73c\uba74\uc11c\ub3c4 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\ub97c \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120\uacfc \uc5f0\uacb0\ud574 \uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc774 \ub2e8\uacc4\uc5d0\uc11c\ub294, \uc77c\uad00\uc131<\/strong> \ubd84\uc11d\uc758 \ubcf5\uc7a1\uc131\ubcf4\ub2e4 \uc911\uc694\ud55c \uac83\uc774 \ub354 \ub9ce\uc2b5\ub2c8\ub2e4. \ud55c \uad50\ub300\uc870\uc5d0\uc11c \uce58\uc218 \ubd88\ub7c9\uc744 "\ud06c\uae30 \ucd08\uacfc"\ub85c \uae30\ub85d\ud558\uace0, \ub2e4\ub978 \uad50\ub300\uc870\uc5d0\uc11c\ub294 "\uc678\uacbd \ub192\uc74c"\uc73c\ub85c, \ub610 \ub2e4\ub978 \uad50\ub300\uc870\uc5d0\uc11c\ub294 "\uac00\uacf5 \ubb38\uc81c"\ub85c \uae30\ub85d\ud55c\ub2e4\uba74 \ucd94\uc138 \ubd84\uc11d\uc740 \uc2e0\ub8b0\ud560 \uc218 \uc5c6\uac8c \ub429\ub2c8\ub2e4. \ud45c\uc900 \ucf54\ub4dc, \ud0c0\uc784\uc2a4\ud0ec\ud504, \ub2f4\ub2f9\uc790 \uc815\ubcf4 \ud544\ub4dc\uac00 \ubc14\ub85c \uac80\uc0ac \ud65c\ub3d9\uc744 \uacbd\uc601\uc0c1\uc758 \ud1b5\ucc30\ub825\uc73c\ub85c \uc804\ud658\ud558\ub294 \ud575\uc2ec \uc694\uc18c\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc815\ud574\uc9c4 \uc6b4\uc601 \uc8fc\uae30\uc5d0 \ub530\ub77c \uacb0\uacfc\ub97c \uac80\ud1a0\ud569\ub2c8\ub2e4.<\/span><\/h3>\n\n\n\n

\ub370\uc774\ud130\ub294 \uc608\uce21 \uac00\ub2a5\ud55c \uc8fc\uae30\ub85c \uac80\ud1a0\ub420 \ub54c\ub9cc \uc131\uacfc \ud5a5\uc0c1\uc5d0 \uae30\uc5ec\ud569\ub2c8\ub2e4. \uc608\uc2dc \uacf5\uc7a5\uc5d0\uc11c\ub294 \uad00\ub9ac\uc790\uc640 \ud488\uc9c8 \ucc45\uc784\uc790\uac00 \uc0dd\uc0b0 \ub77c\uc778\uc5d0\uc11c \ub9e4\uc77c 15\ubd84\uac04 \uac80\ud1a0 \ud68c\uc758\ub97c \uc9c4\ud589\ud558\uace0, \ub9e4\uc8fc \ubd80\uc11c \uac04 \ud611\uc5c5\uc744 \ud1b5\ud574 \ubc18\ubcf5\ub418\ub294 \uacb0\ud568\uacfc \uae30\ud55c\uc774 \uc9c0\ub09c \uc870\uce58\ub97c \uc810\uac80\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubc29\uc2dd\uc740 \ube44\uc815\uc0c1\uc801\uc778 \uacb0\uacfc, \ubb38\uc81c \ud574\uacb0, \uadfc\ubcf8 \uc6d0\uc778 \ubd84\uc11d, \uadf8\ub9ac\uace0 \uacbd\uc601\uc9c4\uc758 \uad00\uc2ec \uc0ac\uc774\uc5d0 \uc9c1\uc811\uc801\uc778 \uc5f0\uacb0 \uace0\ub9ac\ub97c \ub9cc\ub4e4\uc5b4\ub0c5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uac80\ud1a0 \uc8fc\uae30\ub294 \uba87 \uac00\uc9c0 \uc9c8\ubb38\uc744 \uc911\uc2ec\uc73c\ub85c \uad6c\uc131\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc5b4\uc81c \ubb34\uc5c7\uc774 \uc2e4\ud328\ud588\ub294\uc9c0, \ubb34\uc5c7\uc774 \ud574\uacb0\ub418\uc5c8\ub294\uc9c0, \ubb34\uc5c7\uc774 \uc544\uc9c1 \ud574\uacb0\ub418\uc9c0 \uc54a\uc558\ub294\uc9c0, \uadf8\ub9ac\uace0 \ubb38\uc81c \uc7ac\ubc1c\uc744 \ubc29\uc9c0\ud558\uae30 \uc704\ud574 \uc5b4\ub5a4 \uc2dc\uc2a4\ud15c\uc801 \ubcc0\ud654\uac00 \ud544\uc694\ud55c\uc9c0 \ub4f1\uc744 \ud30c\uc545\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uccb4\uacc4\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc774\uc57c\ub9d0\ub85c \uacf5\uc7a5\uc744 \ub2e8\ud3b8\uc801\uc778 \ubb38\uc81c \ud574\uacb0\uc5d0\uc11c \ubc97\uc5b4\ub098 \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120 \uccb4\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \uc6d0\ub3d9\ub825\uc774 \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc21c\ud658 \uad6c\uc870\ub97c \uc644\uc131\ud558\uace0 \uc810\uc9c4\uc801\uc73c\ub85c \ud655\uc7a5\ud558\uc138\uc694.<\/span><\/h3>\n\n\n\n

\ub9c8\uc9c0\ub9c9 \ub2e8\uacc4\ub294 \ud559\uc2b5 \ub0b4\uc6a9\uc744 \uacf5\uc815, \uad50\uc721 \ubc0f \ud45c\uc900 \uc791\uc5c5\uc5d0 \ubc18\uc601\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uae08\uc18d \ubd80\ud488 \uacf5\uc7a5\uc5d0\uc11c\ub294 \ubc18\ubcf5\uc801\uc778 \ubc84(burr) \uacb0\ud568\uc73c\ub85c \uc778\ud574 \uc124\uc815 \uccb4\ud06c\ub9ac\uc2a4\ud2b8\uac00 \uc218\uc815\ub418\uc5c8\uace0, \uacf5\uad6c \ub9c8\ubaa8 \uae30\uc900\uc774 \uba85\ud655\ud574\uc84c\uc73c\uba70, \uc778\uc11c\ud2b8 \uad50\uccb4 \ud6c4 \uc7ac\uac00\ub3d9 \uc804\uc5d0 \uc2b9\uc778 \uc808\ucc28\uac00 \uc758\ubb34\ud654\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc \uc774\ubc88 \uc8fc \ubd88\ub7c9\ub960\uc774 \uac10\uc18c\ud588\uc744 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ub2e4\uc74c \uc0dd\uc0b0\uc5d0\ub3c4 \ub354\uc6b1 \uac15\ub825\ud55c \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc774 \uad6c\ucd95\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uccab \ubc88\uc9f8 \ub77c\uc778\uc5d0\uc11c \uc548\uc815\uc801\uc778 \uac1c\uc120\uc774 \ub098\ud0c0\ub098\uba74, \uacf5\uc7a5\uc740 \ud574\ub2f9 \ubc29\ubc95\uc744 \uc720\uc0ac\ud55c \ub77c\uc778\uc774\ub098 \uc778\uc811 \uacf5\uc815\uc73c\ub85c \ud655\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc774 \ubc14\ub85c \uadf8 \ubc29\ubc95\uc785\ub2c8\ub2e4. TQM<\/a><\/strong> \uc9c0\uc18d \uac00\ub2a5\ud574\uc9c0\ub824\uba74 \ud1b5\uc81c\ub41c \ub2e8\uacc4\uc801 \ub3c4\uc785, \ud3d0\uc1c4\ud615 \uc2dc\uc2a4\ud15c, \uadf8\ub9ac\uace0 \ubc18\ubcf5 \uac00\ub2a5\ud55c \uad00\ub9ac \ub8e8\ud2f4\uc744 \ud558\ub098\uc529 \ucc28\uadfc\ucc28\uadfc \ubc1f\uc544\ub098\uac00\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM) \uc0ac\ub840 \ubc0f \uc774\ub97c \uc9c0\uc18d\ud558\uae30 \uc704\ud574 \ud544\uc694\ud55c \uc2dc\uc2a4\ud15c<\/span><\/h2>\n\n\n\n

<\/span>TQM \uc6d0\uce59\ubd80\ud130 \uc77c\uc0c1\uc801\uc778 \ud488\uc9c8 \uad00\ub9ac \uc6cc\ud06c\ud50c\ub85c\uae4c\uc9c0<\/span><\/h3>\n\n\n\n

\uc2e4\uc81c\ub85c \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac\ub294 \uc77c\ub828\uc758 \ud65c\ub3d9\uc73c\ub85c \ub098\ud0c0\ub0a9\ub2c8\ub2e4. \ubc18\ubcf5 \uac00\ub2a5\ud55c \uc6cc\ud06c\ud50c\ub85c<\/strong>, \ubcbd\uc5d0 \uac78\ub9b0 \uc2ac\ub85c\uac74\uc774 \uc544\ub2c8\ub77c, \uace0\uac1d \uc911\uc2ec\uc740 \uace0\uac1d \ubd88\ub9cc \ud6c4\uc18d \uc870\uce58 \ubc0f \ubb38\uc81c \ud574\uacb0 \ucd94\uc801\uc73c\ub85c \uad6c\uccb4\ud654\ub429\ub2c8\ub2e4. \uacf5\uc815 \uad00\ub9ac\ub294 \uc785\uace0 \uac80\uc0ac, \uacf5\uc815 \uc911 \uc810\uac80, \ub2e8\uacc4\ubcc4 \uacf5\uc815 \uac10\uc0ac, \ud45c\uc900\ud654\ub41c \ub300\uc751 \uacc4\ud68d\uc73c\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120\uc740 \ubd80\uc801\ud569 \ubcf4\uace0, \uc2dc\uc815 \ubc0f \uc608\ubc29 \uc870\uce58(CAPA) \ucd94\uc801, \uad50\uc721 \uc774\uc218 \ud655\uc778, \uacf5\uae09\uc5c5\uccb4 \uc2dc\uc815 \uc870\uce58 \uc774\ud589 \ub4f1\uc744 \ud1b5\ud574 \ubd80\uc11c \uac04 \uac80\ud1a0, \uc644\ub8cc, \ud559\uc2b5\uc774 \uac00\ub2a5\ud558\ub3c4\ub85d \uad6c\ud604\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM) \uc6d0\uce59\uc744 \ub530\ub974\ub294 \uacf5\uc7a5\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \uc6cc\ud06c\ud50c\ub85c\uc6b0\uac00 \uac1c\ubcc4\uc801\uc73c\ub85c \uc6b4\uc601\ub418\uae30\ubcf4\ub2e4\ub294 \uc11c\ub85c \uc5f0\uacc4\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc785\uace0 \uac80\uc0ac\uc5d0\uc11c \ud2b9\uc815 \uacf5\uae09\uc5c5\uccb4\uc758 \uc81c\ud488\uc5d0\uc11c \ubc18\ubcf5\uc801\uc73c\ub85c \uacb0\ud568\uc774 \ubc1c\uacac\ub418\uba74, \ud574\ub2f9 \uae30\ub85d\uc740 \uacf5\uae09\uc5c5\uccb4\uc758 \uc2dc\uc815 \uc870\uce58, \uc7ac\uace0 \ubcf4\ub958 \uc0c1\ud0dc, \uc0dd\uc0b0 \uc704\ud5d8 \uac80\ud1a0 \ubc0f \uacbd\uc601 \ubcf4\uace0\ub85c \uc774\uc5b4\uc838\uc57c \ud569\ub2c8\ub2e4. \uace0\uac1d \ubd88\ub9cc\uc774 \uc870\ub9bd \uc624\ub958\ub97c \uc9c0\uc801\ud558\ub294 \uacbd\uc6b0, \ub3d9\uc77c\ud55c \uc0ac\uac74\uc740 \uadfc\ubcf8 \uc6d0\uc778 \ubd84\uc11d, \uc7ac\uad50\uc721, \uac80\uc99d \ubc0f \ud6c4\uc18d \ud6a8\uacfc \uc810\uac80\uc744 \ucd09\ubc1c\ud574\uc57c \ud569\ub2c8\ub2e4. \ubc14\ub85c \uc774 \uc9c0\uc810\uc5d0\uc11c \uc6cc\ud06c\ud50c\ub85c\uc6b0\uac00 \uc5f0\uacb0\ub429\ub2c8\ub2e4. TQM<\/strong><\/a> \uc81c\uc870 \uacf5\uc815\uc5d0\uc11c \ud488\uc9c8 \uad00\ub9ac\ub294 \uc6b4\uc601 \ub2e8\uacc4\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \ubaa8\ub4e0 \ud488\uc9c8 \ubb38\uc81c\ub294 \uac10\uc9c0\ubd80\ud130 \ud574\uacb0\uae4c\uc9c0 \ud1b5\uc81c\ub41c \uacbd\ub85c\ub97c \ub9cc\ub4e4\uc5b4\ub0c5\ub2c8\ub2e4.<\/p>\n\n\n\n

\"\uac80\uc0ac,<\/figure>\n\n\n\n

<\/span>\ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc744 \uc720\uc9c0\ud558\ub294 \ud575\uc2ec \uc6cc\ud06c\ud50c\ub85c<\/span><\/h3>\n\n\n\n

\uc785\uace0 \uac80\uc0ac<\/strong> \ud488\uc9c8 \uad00\ub9ac \ub2e8\uacc4\ub294 \uc0dd\uc0b0 \ub2e8\uacc4\uc5d0 \uc774\ub974\uae30 \uc804\uc5d0 \ubb38\uc81c\ub97c \ubc1c\uacac\ud558\uace0 \ud574\uacb0\ud560 \uc218 \uc788\ub294 \uccab \ubc88\uc9f8 \uad00\ub9ac \uc9c0\uc810\uc778 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \ud6a8\uc728\uc801\uc778 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uad6c\ucd95\ud558\uba74 \uacf5\uae09\uc5c5\uccb4, \ub85c\ud2b8 \ubc88\ud638, \uacb0\ud568 \uc720\ud615, \uac80\uc0ac \uacb0\uacfc, \ucc98\ub9ac \ubc29\uc548, \uadf8\ub9ac\uace0 \uc0ac\uc9c4\uc774\ub098 \uc2dc\ud5d8 \ub370\uc774\ud130\uc640 \uac19\uc740 \uc99d\uac70 \uc790\ub8cc\ub97c \uae30\ub85d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\uc790\uc81c\ud488, \uc2dd\ud488 \uac00\uacf5, \uae08\uc18d \ubd80\ud488 \uc81c\uc870\uc640 \uac19\uc740 \ubd84\uc57c\uc758 \uc81c\uc870\uc5c5\uccb4\ub294 \uc774\ub7ec\ud55c \ucd94\uc801 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud574 \uaddc\uc815 \uc900\uc218\ub97c \uc9c0\uc6d0\ud558\uace0 \uacf5\uae09\uc5c5\uccb4\ub85c\ubd80\ud130 \ub354 \ube60\ub978 \ud53c\ub4dc\ubc31\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\ubd80\uc801\ud569 \ubcf4\uace0<\/strong> \uadf8\ub9ac\uace0 \uce74\ud30c<\/a><\/strong> CAPA(\uc2dc\uc815 \ubc0f \uc608\ubc29 \uc870\uce58)\ub294 \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120\uc758 \ud575\uc2ec\uc785\ub2c8\ub2e4. \ud6a8\uacfc\uc801\uc778 \ubd80\uc801\ud569 \uc6cc\ud06c\ud50c\ub85c\ub294 \ub2e8\uc21c\ud788 \uacb0\ud568\uc744 \uae30\ub85d\ud558\ub294 \uac83 \uc774\uc0c1\uc73c\ub85c, \ub2f4\ub2f9\uc790\ub97c \uc9c0\uc815\ud558\uace0, \uc2ec\uac01\ub3c4\ub97c \ubd84\ub958\ud558\uace0, \ubb38\uc81c \ud574\uacb0 \uc870\uce58\ub97c \uc5f0\uacc4\ud558\uace0, \uadfc\ubcf8 \uc6d0\uc778 \uac80\uc99d\uc744 \ucd94\uc801\ud569\ub2c8\ub2e4. CAPA\ub294 \uc774\ub7ec\ud55c \uae30\ub85d\uc744 \ud655\uc7a5\ud558\uc5ec \uc2dc\uc815 \ubc0f \uc608\ubc29 \uc870\uce58, \uae30\ud55c, \uc2b9\uc778, \uadf8\ub9ac\uace0 \ud6a8\uacfc\uc131 \uac80\ud1a0\uae4c\uc9c0 \ud3ec\ud568\ud569\ub2c8\ub2e4. \uc131\uc219\ud55c \uc2dc\uc2a4\ud15c\uc744 \uac16\ucd98 \uacf5\uc7a5\uc740 \uc5b4\ub5a4 \uc870\uce58\uac00 \uae30\ud55c\uc744 \ub118\uacbc\ub294\uc9c0, \ubc18\ubcf5\ub418\ub294\uc9c0, \ub610\ub294 \uc7ac\ubc1c \ubc29\uc9c0\uc5d0 \uc2e4\ud328\ud558\ub294\uc9c0 \ud30c\uc545\ud560 \uc218 \uc788\uae30 \ub54c\ubb38\uc5d0 \ubb38\uc81c \ud574\uacb0 \uacfc\uc815\uc744 \ub354 \ube60\ub974\uac8c \uc644\ub8cc\ud558\ub294 \uacbd\ud5a5\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uacc4\uce35\ud615 \uac10\uc0ac<\/strong> \uadf8\ub9ac\uace0 \ud6c8\ub828 \uc2b9\uc778<\/strong> \ud45c\uc900 \uc791\uc5c5 \uc808\ucc28\ub97c \uac15\ud654\ud558\uc5ec \uc81c\uc870 \ud604\uc7a5\uc758 \ud488\uc9c8 \ubb38\ud654\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ub2e8\uacc4\ubcc4 \uac10\uc0ac \uc6cc\ud06c\ud50c\ub85c\ub294 \uac10\ub3c5\uc790\uc640 \uad00\ub9ac\uc790\uac00 \ud575\uc2ec \uacf5\uc815 \uad00\ub9ac \uc808\ucc28\uac00 \ud604\uc7a5\uc5d0\uc11c \uc2e4\uc81c\ub85c \uc900\uc218\ub418\uace0 \uc788\ub294\uc9c0 \ud655\uc778\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4. \uad50\uc721 \uc774\uc218 \ud655\uc778 \uae30\ub85d\uc740 \uac1c\uc815\ub41c \uc791\uc5c5 \uc9c0\uce68\uc5d0 \ub300\ud55c \uad50\uc721\uc744 \ubc1b\uc740 \uc0ac\ub78c, \uad50\uc721 \uc644\ub8cc \uc2dc\uc810, \uadf8\ub9ac\uace0 \uc5ed\ub7c9 \uac80\uc99d \uc5ec\ubd80\ub97c \ubb38\uc11c\ud654\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\ub85d\uc774 \uc5c6\uc73c\uba74 \uacf5\uc815 \ubcc0\uacbd \uc0ac\ud56d\uc774 \uad50\ub300 \uadfc\ubb34\uc870\ub098 \uc0dd\uc0b0 \ub77c\uc778\uc5d0 \uac78\uccd0 \ubd88\uade0\ub4f1\ud558\uac8c \uc801\uc6a9\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\uac00 TQM \uc2e4\ud589\uc744 \ubc29\ud574\ud558\ub294 \uc774\uc720\ub294 \ubb34\uc5c7\uc77c\uae4c\uc694?<\/span><\/h3>\n\n\n\n

\uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub294 \uac1c\ubcc4\uc801\uc778 \uae30\ub85d\uc740 \ucc98\ub9ac\ud560 \uc218 \uc788\uc9c0\ub9cc, \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc774 \uc694\uad6c\ub420 \ub54c\ub294 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc2b5\ub2c8\ub2e4. \ubd80\uc11c \uac04 \ucd94\uc801\uc131 \ud655\ubcf4<\/strong>. \ud558\ub098\uc758 \ud1b5\ud569 \ubb38\uc11c\uc5d0\ub294 \uacf5\uae09\uc5c5\uccb4 \uacb0\ud568\uc744 \ucd94\uc801\ud558\uace0, \ub2e4\ub978 \ubb38\uc11c\uc5d0\ub294 \uc2dc\uc815 \ubc0f \uc608\ubc29 \uc870\uce58(CAPA)\ub97c \ucd94\uc801\ud558\uba70, \ub610 \ub2e4\ub978 \ubb38\uc11c\uc5d0\ub294 \uad50\uc721 \uae30\ub85d\uc774 \uc800\uc7a5\ub420 \uc218 \uc788\uc9c0\ub9cc, \uc774\ub4e4 \uac04\uc5d0 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc5f0\uacb0 \uace0\ub9ac\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ubc84\uc804 \ucda9\ub3cc, \ubb38\uc81c \ud574\uacb0 \uc9c0\uc5f0, \uadf8\ub9ac\uace0 \uac10\uc0ac \uac00\ub2a5\uc131 \uc800\ud558\uac00 \ubc1c\uc0dd\ud558\uba70, \ud2b9\ud788 \uc0dd\uc0b0, \ud488\uc9c8, \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ubc0f \uad6c\ub9e4 \ubd80\uc11c\uc5d0\uc11c \uc815\ubcf4\ub97c \uac1c\ubcc4\uc801\uc73c\ub85c \uc5c5\ub370\uc774\ud2b8\ud560 \ub54c \uc774\ub7ec\ud55c \ubb38\uc81c\uac00 \ub354\uc6b1 \uc2ec\ud654\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n

\ub354 \ud070 \ubb38\uc81c\ub294 \uc11c\ub85c \uc5f0\uacb0\ub418\uc9c0 \uc54a\uc740 \ub3c4\uad6c\ub4e4 \ub54c\ubb38\uc5d0 \ucc45\uc784 \uad00\ub9ac\uac00 \uc5b4\ub824\uc6cc\uc9c4\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4. \ud68c\uc758\uc5d0\uc11c \uc2dc\uc815 \uc870\uce58\ub97c \uc9c0\uc2dc\ud560 \uc218\ub294 \uc788\uc9c0\ub9cc, \uc54c\ub9bc, \uc2b9\uc778, \uc99d\ube59 \uc790\ub8cc, \uc644\ub8cc \ud655\uc778 \uc808\ucc28\uac00 \uc6cc\ud06c\ud50c\ub85c\uc5d0 \ud3ec\ud568\ub418\uc5b4 \uc788\uc9c0 \uc54a\uc73c\uba74 \uc791\uc5c5\uc774 \uc9c0\uc5f0\ub429\ub2c8\ub2e4. \ub9ce\uc740 \uacf5\uc7a5\ub4e4\uc774 \ud488\uc9c8 \uad00\ub9ac \ub178\ub825 \ubd80\uc871\uc774 \uc544\ub2c8\ub77c \uc2dc\uc2a4\ud15c \uad00\ub9ac \ubd80\uc7ac\uac00 \ubb38\uc81c\ub77c\ub294 \uac83\uc744 \uae68\ub2eb\uc2b5\ub2c8\ub2e4. \uc81c\uc870 \ubd84\uc57c\uc5d0\uc11c TQM(\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac)\uc740 \uccb4\uacc4\uc801\uc778 \ud6c4\uc18d \uc870\uce58\uc5d0 \ub2ec\ub824 \uc788\ub294\ub370, \uc774\uba54\uc77c\uc774\ub098 \uc218\ub3d9\uc73c\ub85c \uc5c5\ub370\uc774\ud2b8\ub418\ub294 \ud30c\uc77c\ub85c\ub294 \uc774\ub97c \uc720\uc9c0\ud558\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>Jodoo\ub294 \uce21\uc815 \uac00\ub2a5\ud55c \ud488\uc9c8 \uc2e4\ud589\uc744 \uc5b4\ub5bb\uac8c \uc9c0\uc6d0\ud560\uae4c\uc694?<\/span><\/h3>\n\n\n\n

\uc5ec\uae30\uac00 \ubc14\ub85c \uadf8\uacf3\uc785\ub2c8\ub2e4 Jodoo<\/a><\/strong> \ubcf4\ub2e4 \uc720\uc5f0\ud55c \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud300\uc740 \uc785\uace0 \uac80\uc0ac, \uacb0\ud568 \uc811\uc218, \uac10\uc0ac \uacb0\uacfc, \ubd88\ub9cc \ucc98\ub9ac \ubc0f CAPA \uc2dc\uc791\uc744 \uc704\ud55c \ucf54\ub529 \uc5c6\ub294 \uc591\uc2dd\uc744 \uad6c\ucd95\ud55c \ub2e4\uc74c, \uac01 \uae30\ub85d\uc744 \uc5ed\ud560 \uae30\ubc18 \uc6cc\ud06c\ud50c\ub85c\ub97c \ud1b5\ud574 \uac80\ud1a0, \uc2b9\uc778 \ubc0f \uc644\ub8cc \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\ub85d\uc774 \uc5f0\uacb0\ub41c \ub370\uc774\ud130 \uad6c\uc870\uc5d0 \uc800\uc7a5\ub418\ubbc0\ub85c \ud488\uc9c8, \uc0dd\uc0b0, \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ubc0f \uad6c\ub9e4 \ubd80\uc11c\ub294 \ubcc4\ub3c4\uc758 \ucd94\uc801 \uc2dc\uc2a4\ud15c\uc744 \ub300\uc870\ud558\ub294 \ub300\uc2e0 \ub3d9\uc77c\ud55c \uc815\ubcf4 \uc18c\uc2a4\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

Jodoo\ub294 \uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM) \uc0ac\ub840\ub97c \uce21\uc815 \uac00\ub2a5\ud55c \uad00\ub9ac \ud65c\ub3d9\uc73c\ub85c \uc804\ud658\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. \ud604\uc7a5\uc5d0\uc11c \ubaa8\ubc14\uc77c \uae30\uae30\ub97c \ud1b5\ud574 \uc0ac\uc9c4, \uc11c\uba85, \ubd88\ub7c9 \uc218\ub7c9, \ub85c\ud2b8 \ubc88\ud638, \uadfc\ubcf8 \uc6d0\uc778 \ub4f1\uc758 \uc815\ubcf4\ub97c \ucea1\ucc98\ud558\uace0, \uc2ec\uac01\ub3c4 \ub610\ub294 \ubd88\ub7c9 \uc720\ud615\uc5d0 \ub530\ub77c \ud6c4\uc18d \uc870\uce58\ub97c \uc790\ub3d9\uc73c\ub85c \uc2e4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub300\uc2dc\ubcf4\ub4dc\uc5d0\uc11c\ub294 \uae30\ud55c\uc774 \uc9c0\ub09c \uc2dc\uc815 \uc870\uce58(CAPA), \ub77c\uc778\ubcc4 \ubc18\ubcf5 \ubd80\uc801\ud569, \uacf5\uae09\uc5c5\uccb4 \ubd88\ub7c9 \ucd94\uc138, \uac10\uc0ac \uc644\ub8cc\uc728 \ub4f1\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc5b4 \uad00\ub9ac\uc790\ub294 \uc9c0\uc18d\uc801\uc778 \ud488\uc9c8 \uac1c\uc120\uc774 \uc2e4\uc81c\ub85c \uc774\ub8e8\uc5b4\uc9c0\uace0 \uc788\ub294\uc9c0 \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\"\uc81c\uc870<\/figure>\n\n\n\n

\uc608\ub97c \ub4e4\uc5b4, \uc911\uc18c \uaddc\ubaa8\uc758 \uc804\uc790\uc81c\ud488 \uc81c\uc870\uc5c5\uccb4\ub294 \uc774\uba54\uc77c \uae30\ubc18 \uacb0\ud568 \ubcf4\uace0 \ubc29\uc2dd\uc744 \ub2e4\ub978 \ubc29\uc2dd\uc73c\ub85c \ub300\uccb4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Jodoo<\/a><\/strong> \uc774 \uc6cc\ud06c\ud50c\ub85c\ub294 \ub77c\uc778 \uac80\uc0ac\ubd80\ud130 \ud488\uc9c8 \uac80\ud1a0, \ubb38\uc81c \ud574\uacb0, \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ubd84\uc11d, CAPA \uc2b9\uc778\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uac01 \ubb38\uc81c\ub97c \uccb4\uacc4\uc801\uc73c\ub85c \uad00\ub9ac\ud569\ub2c8\ub2e4. \uad00\ub9ac\uc790\ub294 \uc8fc\uac04 \ud68c\uc758\ub97c \uae30\ub2e4\ub9ac\uc9c0 \uc54a\uace0\ub3c4 \ud558\ub098\uc758 \ub300\uc2dc\ubcf4\ub4dc\uc5d0\uc11c \ubbf8\ud574\uacb0 \ubb38\uc81c, \uc7a5\uae30 \uc870\uce58, \ubc18\ubcf5\ub418\ub294 \uace0\uc7a5 \ubaa8\ub4dc\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ub300\uc751 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud558\uace0 \ucd94\uc801\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uba70, \uc6b4\uc601\ud300\uc774 \uc694\uad6c \uc0ac\ud56d \ubcc0\ud654\uc5d0 \ub530\ub77c \uc6cc\ud06c\ud50c\ub85c\ub97c \uad6c\uc131\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c IT \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/span>\uacb0\ub860: TQM \uc6d0\uce59\uc744 \uc77c\uc0c1 \uc5c5\ubb34\uc5d0 \uc801\uc6a9\ud558\uae30<\/span><\/h2>\n\n\n\n

TQM<\/a> <\/strong>\ud488\uc9c8 \uad00\ub9ac\uac00 \ubd80\uc11c \ucc28\uc6d0\uc758 \uc5c5\ubb34\uac00 \uc544\ub2cc \uacf5\uc7a5 \uc6b4\uc601\uc758 \uc77c\uc0c1\uc801\uc778 \ubd80\ubd84\uc73c\ub85c \uc790\ub9ac \uc7a1\uc744 \ub54c \ube44\ub85c\uc18c \ud6a8\uacfc\uac00 \ub098\ud0c0\ub0a9\ub2c8\ub2e4. \uc774 \uae00\uc5d0\uc11c \ub2e4\ub8ec \uc6d0\uce59\ub4e4, \uc989 \uace0\uac1d \uc911\uc2ec, \ud504\ub85c\uc138\uc2a4 \uaddc\uc728, \uc9c1\uc6d0 \ucc38\uc5ec, \uc0ac\uc2e4\uc5d0 \uae30\ubc18\ud55c \uc758\uc0ac \uacb0\uc815, \uadf8\ub9ac\uace0 \uc9c0\uc18d\uc801\uc778 \uac1c\uc120\uc740 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\uc5d0 \ub0b4\uc7ac\ub420 \ub54c \ube44\ub85c\uc18c \uc2e4\uc9c8\uc801\uc778 \uc131\uacfc\ub97c \ucc3d\ucd9c\ud569\ub2c8\ub2e4. \uc774\ub294 \uc0dd\uc0b0, \ud488\uc9c8, \uc720\uc9c0\ubcf4\uc218, \uacf5\uae09\ub9dd \ud300 \uc804\ubc18\uc5d0 \uac78\uccd0 \ud45c\uc900 \uac80\uc0ac, \uba85\ud655\ud55c \ubb38\uc81c \ud574\uacb0 \uc808\ucc28, \ud3d0\uc1c4\ud615 \uc2dc\uc815 \uc870\uce58, \uac00\uc2dc\uc801\uc778 \ud575\uc2ec\uc131\uacfc\uc9c0\ud45c(KPI), \uadf8\ub9ac\uace0 \uc815\uae30\uc801\uc778 \uac80\ud1a0 \uccb4\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc81c\uc870 \ubd80\ubb38 \ucc45\uc784\uc790\ub4e4\uc5d0\uac8c \ud575\uc2ec\uc740 \uac04\ub2e8\ud569\ub2c8\ub2e4. TQM\uc740 \ub2e8\uc21c\ud788 \uc804\ub2ec\ud574\uc57c \ud560 \ucca0\ud559\uc774 \uc544\ub2c8\ub77c \uc2e4\uc81c\ub85c \uc6b4\uc601\ud574\uc57c \ud558\ub294 \uacbd\uc601 \uc2dc\uc2a4\ud15c\uc774\ub77c\ub294 \uac83\uc785\ub2c8\ub2e4. TQM\uc744 \uafb8\uc900\ud788 \uc2e4\ucc9c\ud558\ub294 \uacf5\uc7a5\uc740 \ubd88\ub7c9\ub960, \ud3d0\uae30\ubb3c, \uc7ac\uc791\uc5c5\uc744 \uc904\uc774\ub294 \ub3d9\uc2dc\uc5d0 \ucd5c\ucd08 \ud569\uaca9\ub960, \uaddc\uc815 \uc900\uc218 \uc900\ube44 \uc0c1\ud0dc, \uace0\uac1d \uc2e0\ub8b0\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uacbd\ud5a5\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \uc131\uacf5\ud558\ub824\uba74 \ud300\uc774 \uc62c\ubc14\ub978 \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0, \ubb38\uc81c\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\uc751\ud558\uba70, \ucd94\uc801\uc131\uc744 \uc720\uc9c0\ud558\uba74\uc11c \uac1c\uc120 \ud65c\ub3d9\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ucd94\uc9c4\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

TQM\uc744 \ub354 \uc27d\uac8c \uc2e4\ud589\ud558\uace0 \uc2f6\ub2e4\uba74, Jodoo<\/strong><\/a> \ubcf5\uc7a1\ud55c \ub9de\ucda4 \uac1c\ubc1c \uc5c6\uc774 \ud488\uc9c8 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ub514\uc9c0\ud138\ud654\ud560 \uc218 \uc788\ub294 \uc2e4\uc6a9\uc801\uc778 \ubc29\ubc95\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub178\ucf54\ub4dc \ub9b0 \uc81c\uc870 \ud50c\ub7ab\ud3fc\uc73c\ub85c\uc11c, \uac80\uc0ac \uc591\uc2dd, \ubd80\uc801\ud569 \ucd94\uc801, CAPA \uc6cc\ud06c\ud50c\ub85c\uc6b0, \uac10\uc0ac \uae30\ub85d \ubc0f \uc2e4\uc2dc\uac04 \ub300\uc2dc\ubcf4\ub4dc\ub97c \ud558\ub098\uc758 \uc5f0\uacb0\ub41c \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubb34\ub8cc \uccb4\ud5d8\uc744 \uc2dc\uc791\ud558\uc138\uc694<\/a><\/strong> \ub610\ub294 \ub370\ubaa8 \uc608\uc57d\ud558\uae30<\/a><\/strong> Jodoo\uac00 \uc5b4\ub5bb\uac8c \ud300\uc758 \uc218\ub3d9 \uc791\uc5c5\ub7c9\uc744 \uc904\uc774\uba74\uc11c \uace0\ud488\uc9c8 \uc2e4\ud589\uc744 \ud655\uc7a5\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/p>","protected":false},"excerpt":{"rendered":"

\uc804\uc0ac\uc801 \ud488\uc9c8 \uad00\ub9ac(TQM)\uac00 \uc81c\uc870 \uacf5\uc815\uc5d0\uc11c \ud488\uc9c8, \uc0dd\uc0b0\ub7c9 \ubc0f \uaddc\uc815 \uc900\uc218\ub97c \uc5b4\ub5bb\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694. Jodoo\uac00 \uc2e4\ud589 \ud504\ub85c\uc138\uc2a4\ub97c \ub514\uc9c0\ud138\ud654\ud558\ub294 \ub370 \uc5b4\ub5bb\uac8c \ub3c4\uc6c0\uc774 \ub418\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uc138\uc694. \uc9c0\uae08 \ubb34\ub8cc \uccb4\ud5d8\uc744 \uc2dc\uc791\ud558\uc138\uc694.<\/p>","protected":false},"author":1,"featured_media":7376,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-7445","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solutions"],"blocksy_meta":[],"yoast_head":"\nTotal Quality Management: Principles, Benefits, and How to Apply TQM in Manufacturing - Jodoo Blog<\/title>\n<meta name=\"description\" content=\"Learn how total quality management (TQM) improves quality, yield, and compliance in manufacturing. See how Jodoo helps digitize execution. 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