{"id":6232,"date":"2026-05-06T17:58:58","date_gmt":"2026-05-06T09:58:58","guid":{"rendered":"https:\/\/www.jodoo.com\/blog\/?p=6232"},"modified":"2026-05-06T18:14:57","modified_gmt":"2026-05-06T10:14:57","slug":"customer-story-risen-energy","status":"publish","type":"post","link":"https:\/\/www.jodoo.com\/blog\/vi-vn\/customer-story-risen-energy","title":{"rendered":"Risen Energy: L\u00e0m th\u1ebf n\u00e0o m\u1ed9t g\u00e3 kh\u1ed5ng l\u1ed3 n\u0103ng l\u01b0\u1ee3ng m\u1eb7t tr\u1eddi \u0111\u00e3 ti\u1ebft ki\u1ec7m h\u01a1n 1.400.1,5 tri\u1ec7u \u0111\u00f4 la v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3"},"content":{"rendered":"<div class=\"wp-block-stackable-feature-grid stk-block-feature-grid stk-block-columns stk-block stk-fa9aa32 is-style-default no-toc\" data-block-id=\"fa9aa32\"><style>.stk-fa9aa32 {margin-bottom:32px !important;}.stk-fa9aa32-column{--stk-column-gap:20px !important;}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-center stk-block-content stk-content-align stk-fa9aa32-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-024a12d stk-block-background\" data-v=\"4\" data-block-id=\"024a12d\"><style>.stk-024a12d-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-16, #E7F0EE) !important;box-shadow:none !important;padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important;}.stk-024a12d {background-color:var(--theme-palette-color-16, #E7F0EE) !important;border-top-left-radius:8px !important;border-top-right-radius:8px !important;border-bottom-right-radius:8px !important;border-bottom-left-radius:8px !important;overflow:hidden !important;box-shadow:-4px 4px 0px 0px var(--theme-palette-color-10, #136A50) !important;border-style:solid !important;border-color:var(--theme-palette-color-10, #136A50) !important;border-top-width:2px !important;border-right-width:2px !important;border-bottom-width:2px !important;border-left-width:2px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-024a12d:before{background-color:var(--theme-palette-color-16, #E7F0EE) !important;}.stk-024a12d-container:before{background-color:var(--theme-palette-color-16, #E7F0EE) !important;}@media screen and (min-width:690px){.stk-024a12d {flex:var(--stk-flex-grow, 1) 1 calc(33.333% - var(--stk-column-gap, 0px) * 2 \/ 3 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-024a12d-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-024a12d-inner-blocks\">\n<p class=\"has-text-align-left has-large-font-size\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong><span style=\"color: var(--theme-palette-color-10, #136A50);\" class=\"stk-highlight\">80%<\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7b966f2\" data-block-id=\"7b966f2\"><p class=\"stk-block-text__text has-text-align-left\">Improvement in Data Statistics Efficiency<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bf4637c stk-block-background\" data-v=\"4\" data-block-id=\"bf4637c\"><style>.stk-bf4637c-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-16, #E7F0EE) !important;padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important;}.stk-bf4637c {background-color:var(--theme-palette-color-16, #E7F0EE) !important;border-top-left-radius:8px !important;border-top-right-radius:8px !important;border-bottom-right-radius:8px !important;border-bottom-left-radius:8px !important;overflow:hidden !important;box-shadow:-4px 4px 0px 0px var(--theme-palette-color-10, #136A50) !important;border-style:solid !important;border-color:var(--theme-palette-color-10, #136A50) !important;border-top-width:2px !important;border-right-width:2px !important;border-bottom-width:2px !important;border-left-width:2px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-bf4637c:before{background-color:var(--theme-palette-color-16, #E7F0EE) !important;}.stk-bf4637c-container:before{background-color:var(--theme-palette-color-16, #E7F0EE) !important;}@media screen and (min-width:690px){.stk-bf4637c {flex:var(--stk-flex-grow, 1) 1 calc(29.766999999999996% - var(--stk-column-gap, 0px) * 2 \/ 3 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bf4637c-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-bf4637c-inner-blocks\">\n<p class=\"has-text-align-left has-palette-color-10-color has-text-color has-link-color has-large-font-size wp-elements-0058b50332ef7bc9fdde435c48a4ef55\" style=\"margin-top:0;margin-bottom:0\"><strong><span style=\"color: var(--theme-palette-color-10, #136A50);\" class=\"stk-highlight\">200+<\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-66968b8\" data-block-id=\"66968b8\"><p class=\"stk-block-text__text has-text-align-left\">Custom Apps Built by Citizen Developers<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5efe5d4 stk-block-background\" data-v=\"4\" data-block-id=\"5efe5d4\"><style>.stk-5efe5d4-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-16, #E7F0EE) !important;padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important;}.stk-5efe5d4 {background-color:var(--theme-palette-color-16, #E7F0EE) !important;border-top-left-radius:8px !important;border-top-right-radius:8px !important;border-bottom-right-radius:8px !important;border-bottom-left-radius:8px !important;overflow:hidden !important;box-shadow:-4px 4px 0px 0px var(--theme-palette-color-10, #136A50) !important;border-style:solid !important;border-color:var(--theme-palette-color-10, #136A50) !important;border-top-width:2px !important;border-right-width:2px !important;border-bottom-width:2px !important;border-left-width:2px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-5efe5d4:before{background-color:var(--theme-palette-color-16, #E7F0EE) !important;}.stk-5efe5d4-container:before{background-color:var(--theme-palette-color-16, #E7F0EE) !important;}@media screen and (min-width:690px){.stk-5efe5d4 {flex:var(--stk-flex-grow, 1) 1 calc(36.9% - var(--stk-column-gap, 0px) * 2 \/ 3 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5efe5d4-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-5efe5d4-inner-blocks\">\n<p class=\"has-text-align-left has-large-font-size\" style=\"margin-top:0;margin-bottom:0\"><strong><span style=\"color: var(--theme-palette-color-10, #136A50);\" class=\"stk-highlight\">$1,500,000+<\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-32c51f8\" data-block-id=\"32c51f8\"><p class=\"stk-block-text__text has-text-align-left\">Cost Saved Annually<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>In the hyper-competitive global solar industry, the race to innovate is relentless. Risen Energy, founded in 1986, is a global manufacturer of solar products. With over 15,000 employees, a staggering 2023 revenue of over $35 billion, and a global footprint spanning from Germany to Australia and the Americas, serving a global network of over 15,000 customers, Risen is a powerhouse in the world of renewable energy. As the business scaled, the team needed faster, more connected operations to keep up with a highly competitive market.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"380\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-1-1024x380.jpg\" alt=\"risen-1\" class=\"wp-image-6235\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-1-1024x380.jpg 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-1-300x111.jpg 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-1-768x285.jpg 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-1-1536x570.jpg 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The company\u2019s core business is the R&amp;D, production, and sale of solar modules, but its reach extends across the entire photovoltaic (PV) value chain, from manufacturing to operating large-scale solar farms. In an industry where technology and product cycles move fast, operational agility is a competitive advantage\u2014especially across manufacturing, supply chain, and service.<\/p>\n\n\n\n<p>Risen was an early adopter of information technology, implementing a suite of sophisticated systems like ERP (Enterprise Resource Planning) and MES (Manufacturing Execution System) to manage its complex operations. But as the company grew and the market became even more demanding, they found themselves facing a familiar problem: their technology was holding them back. Their systems were disconnected, their data was siloed, and their processes were bogged down by manual work and information delays.<\/p>\n\n\n\n<p>This is the story of how Risen Energy drove a company-wide shift by enabling business teams to build and improve internal tools with a no-code approach. They didn\u2019t launch a massive, top-down IT overhaul. Instead, they empowered their own employees\u2014the people who knew the business best\u2014to become \u201ccitizen developers.\u201d Using a no-code platform, they built a suite of custom applications that have transformed their business, saving millions of dollars, streamlining operations, and creating a new culture of data-driven decision-making.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-challenge-seven-hurdles-on-the-path-to-digital-transformation\"><\/span>The Challenge: Seven Hurdles on the Path to Digital Transformation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Risen\u2019s leadership team identified seven critical challenges that were creating friction, driving up costs, and slowing down their ability to compete.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-%e2%80%9cinformation-silo%e2%80%9d-dilemma\"><\/span>The \u201cInformation Silo\u201d Dilemma<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Risen\u2019s early investment in IT had created a collection of powerful but disconnected systems. Different departments used different metrics and statistical dimensions, leading to inconsistent data reports.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-silo-1024x572.png\" alt=\"risen-silo\" class=\"wp-image-6237\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-silo-1024x572.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-silo-300x167.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-silo-768x429.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-silo-1536x857.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-silo-2048x1143.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Data was trapped in \u201cinformation silos,\u201d making it incredibly difficult to get a single, unified view of the business. This forced leadership to spend valuable time in endless data verification and internal friction, significantly impacting the speed and quality of decision-making. The information management department was struggling to connect the dots between the different ERPs and MESs from various vendors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-quest-for-maximum-efficiency\"><\/span>The Quest for Maximum Efficiency<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>With a large fleet of high-value equipment, improving asset utilization and reducing downtime became a top priority. But their traditional management methods made it impossible to collect and analyze equipment data in real time. They couldn\u2019t quickly respond to maintenance needs, and they were missing opportunities to optimize the performance of their most valuable assets.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-paperwork-1024x683.jpg\" alt=\"risen-paperwork\" class=\"wp-image-6240\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-paperwork-1024x683.jpg 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-paperwork-300x200.jpg 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-paperwork-768x512.jpg 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-paperwork-1536x1024.jpg 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-paperwork-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-high-cost-and-slow-pace-of-traditional-software\"><\/span>The High Cost and Slow Pace of Traditional Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When they needed a new solution, the options were grim. Buying a new off-the-shelf software package was expensive, and custom development was even more so. Beyond the high price tag, the procurement and development cycles were painfully long, taking months or even years to get a new solution in place.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-lagging-data-problem\"><\/span>The Lagging Data Problem<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>In the fast-paced solar industry, real-time data is not a luxury; it\u2019s a necessity. But at Risen, data was often out of date by the time it reached the people who needed it. It was impossible to know the real-time status of any given process without a special investigation, which meant that decisions were often based on an old, inaccurate picture of reality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-mobile-disconnect\"><\/span>The Mobile Disconnect<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>While their existing systems had approval workflows, they were designed for a desktop world. Leaders and managers, who were often away from their desks, couldn\u2019t easily access the system to approve tasks. This created bottlenecks and slowed down the entire business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"a-digital-adoption-gap\"><\/span>A Digital Adoption Gap<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Many teams relied heavily on spreadsheet-based routines built over time. Without lightweight tools and clear standards, consistent adoption and data quality were difficult to sustain.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-high-cost-of-trial-and-error\"><\/span>The High Cost of Trial and Error<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Modifying their existing ERP systems was difficult and expensive. The high cost of trial and error made it risky to experiment with new ideas or to try to improve existing processes. The company was stuck in a state of \u201canalysis paralysis,\u201d unable to move forward for fear of making a costly mistake.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-solution-a-citizen-led-revolution-powered-by-no-code\"><\/span>The Solution: A Citizen-Led Revolution, Powered by No-Code<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Instead of launching another massive, top-down IT project, Risen took a radically different approach. They decided to empower their own people, turning business experts into citizen developers. They chose Jodoo, a no-code platform, as their weapon of choice and began a grassroots digital revolution that would spread throughout the entire company.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-solution-1-1024x572.png\" alt=\"risen-solution\" class=\"wp-image-6242\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-solution-1-1024x572.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-solution-1-300x167.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-solution-1-768x429.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-solution-1-1536x857.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-solution-1-2048x1143.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-strategy-start-small-prove-the-value-and-scale-fast\"><\/span>The Strategy: Start Small, Prove the Value, and Scale Fast<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The IT team knew that forcing a new tool on the business would be met with resistance. So, they started with a small, strategic experiment. They gave Jodoo to the clerks in the information center\u2014employees with no professional coding skills. These clerks started by building simple forms and workflows to collect information from other departments.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1443\" height=\"656\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-workspace.png\" alt=\"risen-workspace\" class=\"wp-image-6243\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-workspace.png 1443w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-workspace-300x136.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-workspace-1024x466.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-workspace-768x349.png 768w\" sizes=\"auto, (max-width: 1443px) 100vw, 1443px\" \/><\/figure>\n\n\n\n<p>The results were immediate and undeniable. The business departments saw that the clerks\u2019 work efficiency had skyrocketed. Reports that used to take days to compile were now being generated in hours. The success of this small experiment created a buzz, and soon, other departments were clamoring to get their hands on the new tool. The HR department and a group of management trainees were next, and the movement began to spread like wildfire.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-core-solutions-tackling-the-biggest-problems-first\"><\/span>The Core Solutions: Tackling the Biggest Problems First<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>With their army of newly minted citizen developers, Risen began to systematically tackle their biggest challenges, building a suite of over 200 custom applications. Here are a few of the most impactful solutions:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The Smart Equipment Maintenance System<\/h4>\n\n\n\n<p>To solve their equipment management nightmare, the team built a brilliant and simple solution. They placed a unique QR code on every single piece of equipment. When a machine breaks down, any employee on the factory floor can simply scan the code with their phone( using the mobile collaboration app already used on the shop floor, integrated with Jodoo) and instantly report the problem.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Real-Time Alerts &amp; \u201cOrder Grabbing\u201d<\/strong>: The report triggers a real-time notification in a dedicated chat group for the maintenance team. The first available technician can \u201cgrab\u201d the repair order. If no one grabs it within five minutes, the system automatically assigns it to someone. This gamified approach has dramatically improved response times.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-inspection2-1024x529.png\" alt=\"risen-inspection\" class=\"wp-image-6244\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-inspection2-1024x529.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-inspection2-300x155.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-inspection2-768x397.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-inspection2.png 1457w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data-Driven Purchasing<\/strong>: The system logs every single repair, creating a rich history for each piece of equipment. This allows the company to analyze which machines are the most reliable and which ones are constantly breaking down. This data now provides invaluable guidance for future purchasing decisions.<br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"569\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-overview-1024x569.png\" alt=\"risen-overview\" class=\"wp-image-6245\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-overview-1024x569.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-overview-300x167.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-overview-768x426.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-overview-1536x853.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-overview.png 1900w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">The Streamlined Customer Complaint System<\/h4>\n\n\n\n<p>Customer complaints were previously handled with a messy combination of Word documents and Excel spreadsheets, leading to lost information and slow response times. The team replaced this with a sleek Jodoo workflow.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"398\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint1-1024x398.png\" alt=\"risen-customer complaint1\" class=\"wp-image-6247\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint1-1024x398.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint1-300x117.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint1-768x298.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint1-1536x597.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint1.png 1881w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Now, when a complaint comes in, it\u2019s logged in the system, and the workflow automatically routes it to the correct department. The system tracks the entire process, sending reminders to ensure that nothing falls through the cracks. After the issue is resolved, it even sends a satisfaction survey to the customer. The result is a faster, more transparent, and more customer-centric process.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint2-1024x529.png\" alt=\"risen-customer complaint2\" class=\"wp-image-6246\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint2-1024x529.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint2-300x155.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint2-768x397.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint2-1536x794.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-customer-complaint2.png 1891w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">The Unified Data Center<\/h4>\n\n\n\n<p>To break down the information silos, Risen used Jodoo as the central hub for data collection. They then integrated it with their other business intelligence tools to create a powerful, unified data center. This allows them to pull data from all their different systems, clean it, analyze it, and present it in easy-to-understand dashboards. For the first time, leaders had a near real-time view of key operational metrics across teams, using consistent definitions and shared dashboards.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/05\/image-1024x576.png\" alt=\"risen energy dashboar\" class=\"wp-image-6813\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/05\/image-1024x576.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/05\/image-300x169.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/05\/image-768x432.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/05\/image-1536x864.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/05\/image.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-results-a-digital-transformation-that-paid-for-itself\"><\/span>The Results: A Digital Transformation That Paid for Itself<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The impact of Risen\u2019s citizen-led digital revolution has been nothing short of transformative. By empowering their employees to solve their own problems, they have unlocked a wave of innovation and efficiency that has touched every corner of the business. The numbers tell a powerful story.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh<\/th><th class=\"has-text-align-left\" data-align=\"left\">Tr\u01b0\u1edbc Jodoo<\/th><th class=\"has-text-align-left\" data-align=\"left\">Sau Jodoo<\/th><\/tr><\/thead><tbody><tr><td>Annual Total Cost Savings<\/td><td>N\/A<\/td><td>Over $1.5 million annually<\/td><\/tr><tr><td>Application Development<\/td><td>N\/A<\/td><td>200+ custom apps built by citizen developers<\/td><\/tr><tr><td>Equipment Maintenance<\/td><td>Manual, slow, reactive<\/td><td>Real-time, automated, proactive<\/td><\/tr><tr><td>Supply Chain Efficiency<\/td><td>N\/A<\/td><td>30%+ improvement<\/td><\/tr><tr><td>Repetitive Statistical Work<\/td><td>Cao<\/td><td>50%+ reduction<\/td><\/tr><tr><td>Business Analysis Manpower<\/td><td>Cao<\/td><td>50% reduction<\/td><\/tr><tr><td>Data Statistics Efficiency<\/td><td>Low<\/td><td>80% improvement<\/td><\/tr><tr><td>Manual Data Entry<\/td><td>Cao<\/td><td>Reduced to 1\/4 of previous levels<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"a-return-on-investment-thats-off-the-charts\"><\/span>A Return on Investment That\u2019s Off the Charts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>While the exact financial impact is hard to quantify, the company estimates that the new solutions are saving them over $1.5 million a year. This comes from a combination of factors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reduced Labor Costs<\/strong>: The automation of manual tasks has freed up thousands of hours of employee time, allowing them to focus on more valuable work.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" data-id=\"6250\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-labor-1024x572.png\" alt=\"risen-labor\" class=\"wp-image-6250\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-labor-1024x572.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-labor-300x167.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-labor-768x429.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-labor-1536x857.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-labor-2048x1143.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lower IT Spending<\/strong>: By building their own applications, they have avoided the high cost of buying and customizing off-the-shelf software.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-it-1024x572.png\" alt=\"risen-it\" class=\"wp-image-6252\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-it-1024x572.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-it-300x167.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-it-768x429.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-it-1536x857.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-it-2048x1143.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Improved Operational Efficiency<\/strong>: The real-time data and streamlined workflows have led to significant improvements in everything from production planning to customer service.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"a-new-culture-of-innovation-and-empowerment\"><\/span>A New Culture of Innovation and Empowerment<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Beyond the hard numbers, the most profound change at Risen has been the cultural shift. The company has moved from a top-down, command-and-control approach to IT to a bottom-up, grassroots movement of innovation.<\/p>\n\n\n\n<p>Employees are no longer passive users of technology; they are active creators. They are empowered to identify problems, design solutions, and build the tools they need to do their jobs better. This has created a new sense of ownership and engagement, and it has unleashed a torrent of creativity and new ideas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"future-outlook-from-data-to-decisions-and-beyond\"><\/span>Future Outlook: From Data to Decisions, and Beyond<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Risen is currently in the second phase of its three-phase digital transformation journey. They have successfully built a solid foundation of data collection and process automation. Now, they are moving into the third and most exciting phase: turning data into a true strategic asset.<\/p>\n\n\n\n<p>\u201cIn the future, we hope to make data a productive force,\u201d says CIO Wu Xuegang. \u201cWe will invest more energy in utilizing the data obtained from various systems to guide daily business execution and operational decision-making.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-future-1024x572.png\" alt=\"risen-future\" class=\"wp-image-6254\" style=\"border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-future-1024x572.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-future-300x167.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-future-768x429.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-future-1536x857.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2026\/02\/risen-future-2048x1143.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The vision is to create an intelligent enterprise where data is not just used to report on what has happened in the past, but to predict what will happen in the future. They want to use advanced analytics and AI to optimize everything from production schedules to supply chain logistics, and to give their leaders the insights they need to make smarter, faster decisions.<\/p>\n\n\n\n<p>The story of Risen Energy is a powerful example of what is possible when a company dares to think differently about technology. It\u2019s a story of how a simple, powerful idea\u2014that the people closest to the work are the best equipped to improve it\u2014can spark a revolution. And it\u2019s a story that is still being written, as Risen continues to push the boundaries of what is possible in the race for a brighter, more sustainable future.<\/p>\n\n\n\n<p>Ready to spark your own digital revolution?<\/p>\n\n\n\n\n\n<p><a href=\"https:\/\/www.jodoo.com\/request-trial\/\" target=\"_blank\" rel=\"noreferrer noopener\">Y\u00eau c\u1ea7u b\u1ea3n d\u00f9ng th\u1eed ngay h\u00f4m nay!<\/a><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>H\u00e3y xem c\u00e1ch Risen Energy h\u1ee3p t\u00e1c v\u1edbi Jodoo \u0111\u1ec3 x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh v\u00e0 trung t\u00e2m d\u1eef li\u1ec7u th\u1ed1ng nh\u1ea5t\u2014gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a vi\u1ec7c b\u1ea3o tr\u00ec, x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u00e0 b\u00e1o c\u00e1o, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u1eadn h\u00e0nh nhanh h\u01a1n.<\/p>","protected":false},"author":1,"featured_media":6257,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"class_list":["post-6232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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