{"id":7625,"date":"2026-06-26T14:42:06","date_gmt":"2026-06-26T06:42:06","guid":{"rendered":"https:\/\/www.jodoo.com\/blog\/?p=7625"},"modified":"2026-07-13T10:41:35","modified_gmt":"2026-07-13T02:41:35","slug":"huong-dan-mttr-va-mtbf","status":"publish","type":"post","link":"https:\/\/www.jodoo.com\/blog\/vi-vn\/mttr-and-mtbf-guide","title":{"rendered":"MTTR so v\u1edbi MTBF: S\u1ef1 kh\u00e1c bi\u1ec7t ch\u00ednh, c\u00f4ng th\u1ee9c v\u00e0 c\u00e1ch theo d\u00f5i c\u1ea3 hai"},"content":{"rendered":"

<\/span>Gi\u1edbi thi\u1ec7u: T\u1ea1i sao MTTR v\u00e0 MTBF l\u1ea1i quan tr\u1ecdng trong s\u1ea3n xu\u1ea5t hi\u1ec7n \u0111\u1ea1i<\/span><\/h2>\n\n\n\n

T\u1ea1i nhi\u1ec1u nh\u00e0 m\u00e1y, m\u00e1y m\u00f3c d\u1eebng ho\u1ea1t \u0111\u1ed9ng trong m\u1ed9t th\u1eddi gian. 20 ph\u00fat<\/strong> Chi ph\u00ed s\u1eeda ch\u1eefa c\u00f3 th\u1ec3 cao h\u01a1n c\u1ea3 th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng do m\u1ea5t s\u1ea3n l\u01b0\u1ee3ng, th\u1eddi gian ch\u1edd \u0111\u1ee3i c\u1ee7a nh\u00e2n c\u00f4ng v\u00e0 s\u1ef1 gi\u00e1n \u0111o\u1ea1n ti\u1ebfn \u0111\u1ed9 n\u1ebfu t\u00ednh c\u1ea3 th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i k\u1ebf ho\u1ea1ch. Th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i k\u1ebf ho\u1ea1ch l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 g\u00e2y t\u1ed1n k\u00e9m l\u1edbn trong ng\u00e0nh s\u1ea3n xu\u1ea5t, v\u1edbi c\u00e1c \u01b0\u1edbc t\u00ednh trong ng\u00e0nh th\u01b0\u1eddng cho th\u1ea5y chi ph\u00ed n\u00e0y r\u1ea5t cao. h\u00e0ng ngh\u00ecn \u0111\u00f4 la m\u1ed7i gi\u1edd<\/strong> t\u00f9y thu\u1ed9c v\u00e0o quy tr\u00ecnh. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao MTTR v\u00e0 MTBF<\/a><\/strong> \u0110\u00e2y v\u1eabn l\u00e0 hai trong s\u1ed1 c\u00e1c ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec thi\u1ebft th\u1ef1c nh\u1ea5t d\u00e0nh cho c\u00e1c \u0111\u1ed9i ng\u0169 v\u1eadn h\u00e0nh nh\u00e0 m\u00e1y, gi\u00fap h\u1ecd c\u00f3 c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng v\u00e0 \u0111\u1ed9 tin c\u1eady c\u1ee7a thi\u1ebft b\u1ecb.<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd b\u1ea3o tr\u00ec, qu\u1ea3n l\u00fd nh\u00e0 m\u00e1y v\u00e0 k\u1ef9 s\u01b0 \u0111\u1ed9 tin c\u1eady, hai ch\u1ec9 s\u1ed1 n\u00e0y tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi kh\u00e1c nhau nh\u01b0ng c\u00f3 li\u00ean quan v\u1edbi nhau. MTTR<\/a><\/strong> Cho th\u1ea5y \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 kh\u00f4i ph\u1ee5c thi\u1ebft b\u1ecb nhanh ch\u00f3ng nh\u01b0 th\u1ebf n\u00e0o sau s\u1ef1 c\u1ed1, trong khi MTBF<\/a><\/strong> Ch\u1ec9 s\u1ed1 n\u00e0y cho bi\u1ebft t\u00e0i s\u1ea3n \u0111\u00f3 th\u01b0\u1eddng ho\u1ea1t \u0111\u1ed9ng trong bao l\u00e2u tr\u01b0\u1edbc khi x\u1ea3y ra s\u1ef1 c\u1ed1 ti\u1ebfp theo. M\u1ed9t ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 s\u1eeda ch\u1eefa; ch\u1ec9 s\u1ed1 c\u00f2n l\u1ea1i \u0111o l\u01b0\u1eddng \u0111\u1ed9 tin c\u1eady c\u1ee7a t\u00e0i s\u1ea3n.<\/p>\n\n\n\n

Khi \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng c\u00f9ng nhau, ch\u00fang bi\u1ebfn c\u00e1c b\u1ea3n ghi s\u1ef1 c\u1ed1 th\u00f4 th\u00e0nh c\u00e1c ph\u00e2n t\u00edch th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng t\u1ed1t h\u01a1n. Ch\u00fang gi\u00fap b\u1ea1n th\u1ea5y li\u1ec7u vi\u1ec7c m\u1ea5t s\u1ea3n xu\u1ea5t ch\u1ee7 y\u1ebfu l\u00e0 do c\u00e1c s\u1ef1 c\u1ed1 th\u01b0\u1eddng xuy\u00ean, vi\u1ec7c kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 ch\u1eadm, s\u1ef1 s\u1eb5n c\u00f3 c\u1ee7a ph\u1ee5 t\u00f9ng thay th\u1ebf y\u1ebfu k\u00e9m, hay l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a c\u1ea3 ba y\u1ebfu t\u1ed1. Trong c\u00e1c ph\u1ea7n ti\u1ebfp theo, ch\u00fang ta s\u1ebd ph\u00e2n t\u00edch \u00fd ngh\u0129a c\u1ee7a t\u1eebng ch\u1ec9 s\u1ed1, c\u00e1ch t\u00ednh to\u00e1n, c\u00e1ch theo d\u00f5i ch\u00ednh x\u00e1c c\u1ea3 hai v\u00e0 c\u00e1ch s\u1eed d\u1ee5ng ch\u00fang \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c quy\u1ebft \u0111\u1ecbnh b\u1ea3o tr\u00ec t\u1ed1t h\u01a1n trong m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t.<\/p>\n\n\n\n

<\/span>MTTR so v\u1edbi MTBF: M\u1ed7i ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng \u0111i\u1ec1u g\u00ec?<\/span><\/h2>\n\n\n\n

<\/span>M\u1ee5c \u0111\u00edch: T\u1ed1c \u0111\u1ed9 s\u1eeda ch\u1eefa so v\u1edbi \u0111\u1ed9 tin c\u1eady<\/span><\/h3>\n\n\n\n

Trong MTTR so v\u1edbi MTBF<\/a><\/strong> \u0110\u1ec3 so s\u00e1nh, s\u1ef1 kh\u00e1c bi\u1ec7t \u0111\u01a1n gi\u1ea3n nh\u1ea5t l\u00e0: MTTR<\/strong> \u0110o l\u01b0\u1eddng t\u1ed1c \u0111\u1ed9 \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n kh\u00f4i ph\u1ee5c thi\u1ebft b\u1ecb sau s\u1ef1 c\u1ed1, trong khi MTBF<\/strong> N\u00f3 \u0111o l\u01b0\u1eddng th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng trung b\u00ecnh c\u1ee7a thi\u1ebft b\u1ecb tr\u01b0\u1edbc khi x\u1ea3y ra s\u1ef1 c\u1ed1 ti\u1ebfp theo. M\u1ed9t l\u00e0 ch\u1ec9 s\u1ed1 v\u1ec1 kh\u1ea3 n\u0103ng b\u1ea3o tr\u00ec, v\u00e0 ch\u1ec9 s\u1ed1 c\u00f2n l\u1ea1i l\u00e0 ch\u1ec9 s\u1ed1 v\u1ec1 \u0111\u1ed9 tin c\u1eady. C\u1ea3 hai \u0111\u1ec1u l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 KPI c\u1ed1t l\u00f5i v\u1ec1 b\u1ea3o tr\u00ec, nh\u01b0ng ch\u00fang tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi qu\u1ea3n l\u00fd kh\u00e1c nhau t\u1ea1i x\u01b0\u1edfng s\u1ea3n xu\u1ea5t.<\/p>\n\n\n\n

N\u1ebfu m\u1ed9t tr\u1ea1m l\u1eafp r\u00e1p \u00f4 t\u00f4 d\u1eebng ho\u1ea1t \u0111\u1ed9ng do l\u1ed7i c\u1ea3m bi\u1ebfn, MTTR cho bi\u1ebft m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a vi\u1ec7c ch\u1ea9n \u0111o\u00e1n, s\u1eeda ch\u1eefa v\u00e0 \u0111\u01b0a tr\u1ea1m tr\u1edf l\u1ea1i s\u1ea3n xu\u1ea5t c\u1ee7a b\u1ed9 ph\u1eadn b\u1ea3o tr\u00ec. N\u1ebfu c\u00f9ng m\u1ed9t tr\u1ea1m \u0111\u00f3 g\u1eb7p s\u1ef1 c\u1ed1 ba l\u1ea7n trong m\u1ed9t tu\u1ea7n, MTTF cho bi\u1ebft thi\u1ebft b\u1ecb \u0111\u00f3 kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng \u0111\u00e1ng tin c\u1eady, ngay c\u1ea3 khi m\u1ed7i l\u1ea7n s\u1eeda ch\u1eefa \u0111\u1ec1u nhanh ch\u00f3ng. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao hi\u1ec7u qu\u1ea3 s\u1eeda ch\u1eefa v\u00e0 \u0111\u1ed9 tin c\u1eady kh\u00f4ng bao gi\u1edd \u0111\u01b0\u1ee3c coi l\u00e0 gi\u1ed1ng nhau.<\/p>\n\n\n\n

\"Infographic<\/figure>\n\n\n\n

<\/span>Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o \u0111\u01b0\u1ee3c t\u00ednh trong MTTR?<\/span><\/h3>\n\n\n\n

MTTR<\/strong> t\u1eadp trung v\u00e0o s\u1eeda ch\u1eefa c\u1eeda s\u1ed5<\/strong> Sau khi s\u1ef1 c\u1ed1 \u0111\u00e3 x\u1ea3y ra. Trong h\u1ea7u h\u1ebft c\u00e1c m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t, \u0111i\u1ec1u n\u00e0y bao g\u1ed3m th\u1eddi gian t\u1eeb khi b\u1ed9 ph\u1eadn b\u1ea3o tr\u00ec b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c cho \u0111\u1ebfn khi m\u00e1y m\u00f3c \u0111\u01b0\u1ee3c kh\u00f4i ph\u1ee5c v\u1ec1 tr\u1ea1ng th\u00e1i ho\u1ea1t \u0111\u1ed9ng b\u00ecnh th\u01b0\u1eddng. T\u00f9y thu\u1ed9c v\u00e0o ti\u00eau chu\u1ea9n n\u1ed9i b\u1ed9 c\u1ee7a b\u1ea1n, n\u00f3 c\u0169ng c\u00f3 th\u1ec3 bao g\u1ed3m ch\u1ea9n \u0111o\u00e1n, ch\u1edd \u0111\u1ee3i quy\u1ec1n truy c\u1eadp, thay th\u1ebf, ki\u1ec3m tra v\u00e0 x\u00e1c minh kh\u1edfi \u0111\u1ed9ng l\u1ea1i.<\/p>\n\n\n\n

V\u00ed d\u1ee5, trong d\u00e2y chuy\u1ec1n \u0111\u00f3ng g\u00f3i th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng, m\u1ed9t m\u00e1y h\u00e0n b\u1ecb l\u1ed7i c\u00f3 th\u1ec3 l\u00e0m ng\u1eebng s\u1ea3n xu\u1ea5t trong 50 ph\u00fat. N\u1ebfu m\u1ea5t 35 ph\u00fat \u0111\u1ec3 ch\u1ea9n \u0111o\u00e1n s\u1ef1 c\u1ed1 b\u1ed9 ph\u1eadn gia nhi\u1ec7t v\u00e0 15 ph\u00fat \u0111\u1ec3 thay th\u1ebf v\u00e0 ki\u1ec3m tra b\u1ed9 ph\u1eadn \u0111\u00f3, th\u00ec t\u1ed5ng th\u1eddi gian s\u1eeda ch\u1eefa \u0111\u00f3 th\u01b0\u1eddng s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh v\u00e0o MTTR (Th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh). M\u1ee5c \u0111\u00edch c\u1ee7a ch\u1ec9 s\u1ed1 n\u00e0y l\u00e0 \u0111\u1ec3 cho th\u1ea5y nh\u00f3m c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 hi\u1ec7u qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o, ch\u1ee9 kh\u00f4ng ph\u1ea3i t\u1ea7n su\u1ea5t x\u1ea3y ra s\u1ef1 c\u1ed1.<\/p>\n\n\n\n

<\/span>Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o \u0111\u01b0\u1ee3c t\u00ednh trong MTBF?<\/span><\/h3>\n\n\n\n

MTBF<\/strong> T\u1eadp trung v\u00e0o th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng gi\u1eefa l\u1ea7n h\u1ecfng h\u00f3c n\u00e0y v\u00e0 l\u1ea7n h\u1ecfng h\u00f3c ti\u1ebfp theo. N\u00f3 \u00e1p d\u1ee5ng cho t\u00e0i s\u1ea3n c\u00f3 th\u1ec3 s\u1eeda ch\u1eefa<\/strong>, V\u00ed d\u1ee5 nh\u01b0 b\u0103ng t\u1ea3i, gi\u00e0n th\u1eed nghi\u1ec7m, m\u00e1y chi\u1ebft r\u00f3t, m\u00e1y n\u00e9n kh\u00ed ho\u1eb7c robot l\u1eafp r\u00e1p, nh\u1eefng thi\u1ebft b\u1ecb n\u00e0y \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng s\u1ebd ho\u1ea1t \u0111\u1ed9ng, g\u1eb7p s\u1ef1 c\u1ed1, \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa v\u00e0 \u0111\u01b0a tr\u1edf l\u1ea1i ho\u1ea1t \u0111\u1ed9ng. Ch\u1ec9 s\u1ed1 n\u00e0y xem x\u00e9t th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, ch\u1ee9 kh\u00f4ng ph\u1ea3i th\u1eddi gian s\u1eeda ch\u1eefa.<\/p>\n\n\n\n

H\u00e3y xem x\u00e9t m\u1ed9t bu\u1ed3ng th\u1eed nghi\u1ec7m \u0111i\u1ec7n t\u1eed ho\u1ea1t \u0111\u1ed9ng trong 240 gi\u1edd qua nhi\u1ec1u ca l\u00e0m vi\u1ec7c v\u00e0 ghi nh\u1eadn b\u1ed1n l\u1ed7i ch\u1ee9c n\u0103ng trong kho\u1ea3ng th\u1eddi gian \u0111\u00f3. MTBF ph\u1ea3n \u00e1nh th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ed7i \u0111\u00f3. Trong ph\u00e2n t\u00edch th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng th\u1ef1c t\u1ebf, \u0111i\u1ec1u n\u00e0y gi\u00fap c\u00e1c k\u1ef9 s\u01b0 \u0111\u1ed9 tin c\u1eady xem x\u00e9t li\u1ec7u thi\u1ebft b\u1ecb c\u00f3 \u1ed5n \u0111\u1ecbnh v\u1ec1 c\u01a1 b\u1ea3n hay kh\u00f4ng, ho\u1eb7c li\u1ec7u c\u00e1c l\u1ed7i l\u1eb7p \u0111i l\u1eb7p l\u1ea1i c\u00f3 \u0111ang l\u00e0m gi\u1ea3m th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t hay kh\u00f4ng.<\/p>\n\n\n\n

<\/span>Khi n\u00e0o MTTR (Th\u1eddi gian ho\u00e0n th\u00e0nh trung b\u00ecnh) h\u1eefu \u00edch nh\u1ea5t tr\u00ean th\u1ef1c t\u1ebf s\u1ea3n xu\u1ea5t<\/span><\/h3>\n\n\n\n

MTTR<\/strong> Ch\u1ec9 s\u1ed1 MTTR (Time Time Return) h\u1eefu \u00edch nh\u1ea5t khi b\u1ea1n \u0111ang c\u1ed1 g\u1eafng c\u1ea3i thi\u1ec7n t\u1ed1c \u0111\u1ed9 ph\u1ea3n h\u1ed3i, k\u1ef7 lu\u1eadt x\u1eed l\u00fd s\u1ef1 c\u1ed1, s\u1ef1 s\u1eb5n c\u00f3 c\u1ee7a ph\u1ee5 t\u00f9ng thay th\u1ebf v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a k\u1ef9 thu\u1eadt vi\u00ean. Ch\u1ec9 s\u1ed1 MTTR cao c\u00f3 th\u1ec3 cho th\u1ea5y vi\u1ec7c khoanh v\u00f9ng l\u1ed7i k\u00e9m, th\u1eddi gian ph\u00ea duy\u1ec7t k\u00e9o d\u00e0i, thi\u1ebfu ph\u1ee5 t\u00f9ng thay th\u1ebf ho\u1eb7c quy tr\u00ecnh kh\u1edfi \u0111\u1ed9ng l\u1ea1i m\u1ea5t qu\u00e1 nhi\u1ec1u th\u1eddi gian. \u0110\u00e2y th\u01b0\u1eddng l\u00e0 m\u1ed9t trong nh\u1eefng ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng nhanh nh\u1ea5t v\u00ec nh\u1eefng thay \u0111\u1ed5i trong quy tr\u00ecnh c\u00f3 th\u1ec3 gi\u1ea3m th\u1eddi gian s\u1eeda ch\u1eefa ngay c\u1ea3 tr\u01b0\u1edbc khi c\u00f4ng vi\u1ec7c c\u1ea3i thi\u1ec7n \u0111\u1ed9 tin c\u1eady chuy\u00ean s\u00e2u ho\u00e0n t\u1ea5t.<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u00e0 m\u00e1y, MTTR \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch trong c\u00e1c bu\u1ed5i h\u1ecdp giao ca v\u00e0 h\u1ecdp s\u1ea3n xu\u1ea5t h\u00e0ng ng\u00e0y. N\u1ebfu s\u1ef1 c\u1ed1 ng\u1eebng ho\u1ea1t \u0111\u1ed9ng l\u00e0 kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi trong ng\u1eafn h\u1ea1n, vi\u1ec7c gi\u1ea3m th\u1eddi gian kh\u1eafc ph\u1ee5c v\u1eabn c\u00f3 th\u1ec3 b\u1ea3o v\u1ec7 s\u1ea3n l\u01b0\u1ee3ng. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao MTTR th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n trong b\u00e1o c\u00e1o tr\u00ean b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n b\u1ea3o tr\u00ec tuy\u1ebfn \u0111\u1ea7u v\u00e0 c\u00e1c b\u00e1o c\u00e1o t\u1ed5n th\u1ea5t h\u00e0ng ng\u00e0y.<\/p>\n\n\n\n

<\/span>Khi n\u00e0o MTBF (Th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c) h\u1eefu \u00edch nh\u1ea5t t\u1ea1i x\u01b0\u1edfng s\u1ea3n xu\u1ea5t<\/span><\/h3>\n\n\n\n

MTBF<\/strong> Ch\u1ec9 s\u1ed1 MTBF (Th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c) r\u1ea5t h\u1eefu \u00edch khi b\u1ea1n c\u1ea7n hi\u1ec3u \u0111\u1ed9 tin c\u1eady c\u1ee7a t\u00e0i s\u1ea3n theo th\u1eddi gian. N\u1ebfu m\u1ed9t m\u00e1y m\u00f3c \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa nhanh ch\u00f3ng nh\u01b0ng l\u1ea1i li\u00ean t\u1ee5c h\u1ecfng h\u00f3c v\u00e0i ng\u00e0y m\u1ed9t l\u1ea7n, \u0111\u1ed9i b\u1ea3o tr\u00ec c\u00f3 v\u1ebb ph\u1ea3n h\u1ed3i nhanh tr\u00ean gi\u1ea5y t\u1edd, trong khi s\u1ea3n l\u01b0\u1ee3ng v\u1eabn b\u1ecb gi\u1ea3m. MTBF th\u1ea5p th\u01b0\u1eddng b\u00e1o hi\u1ec7u c\u00e1c l\u1ed7i t\u00e1i di\u1ec5n, b\u1ea3o tr\u00ec ph\u00f2ng ng\u1eeba y\u1ebfu k\u00e9m, v\u1ea5n \u0111\u1ec1 v\u1ec1 thi\u1ebft k\u1ebf, v\u1ea5n \u0111\u1ec1 v\u1ec1 \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh ho\u1eb7c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/p>\n\n\n\n

V\u00ed d\u1ee5, n\u1ebfu m\u1ed9t m\u00e1y x\u1ebfp pallet trong nh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t \u0111\u1ed3 u\u1ed1ng li\u00ean t\u1ee5c g\u1eb7p s\u1ef1 c\u1ed1 sau nh\u1eefng l\u1ea7n v\u1eadn h\u00e0nh ng\u1eafn, MTBF (Th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c) gi\u00fap \u0111\u1ecbnh l\u01b0\u1ee3ng s\u1ef1 kh\u00f4ng \u1ed5n \u0111\u1ecbnh \u0111\u00f3 theo c\u00e1ch m\u00e0 t\u1ed5ng th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c. N\u00f3 cung c\u1ea5p cho b\u1ed9 ph\u1eadn b\u1ea3o tr\u00ec v\u00e0 v\u1eadn h\u00e0nh m\u1ed9t c\u01a1 s\u1edf chung \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh xem v\u1ea5n \u0111\u1ec1 c\u1ea7n ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, thi\u1ebft k\u1ebf l\u1ea1i linh ki\u1ec7n hay thay \u0111\u1ed5i \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh. Trong s\u1ed1 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ed9 tin c\u1eady c\u1ee7a thi\u1ebft b\u1ecb, MTBF l\u00e0 m\u1ed9t trong nh\u1eefng ch\u1ec9 b\u00e1o r\u00f5 r\u00e0ng nh\u1ea5t v\u1ec1 vi\u1ec7c \u0111\u1ed9 tin c\u1eady c\u00f3 th\u1ef1c s\u1ef1 \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n hay kh\u00f4ng.<\/p>\n\n\n\n

<\/span>C\u00f4ng th\u1ee9c MTTR v\u00e0 MTBF, k\u00e8m theo m\u1ed9t v\u00ed d\u1ee5 \u0111\u01a1n gi\u1ea3n v\u1ec1 b\u1ea3o tr\u00ec.<\/span><\/h2>\n\n\n\n

<\/span>Hai c\u00f4ng th\u1ee9c b\u1ea1n th\u1ef1c s\u1ef1 c\u1ea7n<\/span><\/h3>\n\n\n\n

\u0110\u1ed1i v\u1edbi vi\u1ec7c theo d\u00f5i KPI b\u1ea3o tr\u00ec th\u1ef1c t\u1ebf, c\u00e1c c\u00f4ng th\u1ee9c r\u1ea5t \u0111\u01a1n gi\u1ea3n. MTTR = T\u1ed5ng th\u1eddi gian s\u1eeda ch\u1eefa \u00f7 S\u1ed1 l\u1ea7n s\u1eeda ch\u1eefa<\/strong>, trong khi MTBF = T\u1ed5ng th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng \u00f7 S\u1ed1 l\u1ea7n h\u1ecfng h\u00f3c<\/strong>. Trong cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 MTTR so v\u1edbi MTBF, \u0111i\u1ec1u quan tr\u1ecdng kh\u00f4ng ph\u1ea3i l\u00e0 b\u1ea3n th\u00e2n ph\u00e9p to\u00e1n m\u00e0 l\u00e0 \u0111\u1ea3m b\u1ea3o b\u1ea1n chia \u0111\u00fang th\u1eddi gian cho \u0111\u00fang s\u1ed1 l\u01b0\u1ee3ng s\u1ef1 ki\u1ec7n.<\/p>\n\n\n\n

<\/span>M\u1ed9t v\u00ed d\u1ee5 \u0111\u01a1n gi\u1ea3n t\u1eeb m\u1ed9t t\u00e0i s\u1ea3n s\u1ea3n xu\u1ea5t.<\/span><\/h3>\n\n\n\n

H\u00e3y xem x\u00e9t m\u1ed9t m\u00e1y d\u00e1n th\u00f9ng carton tr\u00ean d\u00e2y chuy\u1ec1n \u0111\u00f3ng g\u00f3i trong h\u01a1n 30 ng\u00e0y. Trong th\u00e1ng \u0111\u00f3, m\u00e1y b\u1ecb h\u1ecfng 4 l\u1ea7n, v\u00e0 \u0111\u1ed9i b\u1ea3o tr\u00ec \u0111\u00e3 ghi nh\u1eadn th\u1eddi gian s\u1eeda ch\u1eefa l\u00e0 35 ph\u00fat, 50 ph\u00fat, 40 ph\u00fat v\u00e0 55 ph\u00fat. Trong c\u00f9ng kho\u1ea3ng th\u1eddi gian \u0111\u00f3, m\u00e1y \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng t\u1ed5ng c\u1ed9ng 540 gi\u1edd gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c.<\/p>\n\n\n\n

<\/span>T\u00ednh to\u00e1n MTTR tr\u01b0\u1edbc<\/span><\/h3>\n\n\n\n

C\u1ed9ng th\u1eddi gian s\u1eeda ch\u1eefa: 35 + 50 + 40 + 55 = 180 ph\u00fat. Sau \u0111\u00f3 chia cho 4 l\u1ea7n s\u1eeda ch\u1eefa, ta \u0111\u01b0\u1ee3c MTTR l\u00e0 45 ph\u00fat. \u0110i\u1ec1u \u0111\u00f3 cho bi\u1ebft th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh cho t\u00e0i s\u1ea3n \u0111\u00f3 trong k\u1ef3.<\/p>\n\n\n\n

<\/span>Sau \u0111\u00f3 t\u00ednh to\u00e1n MTBF.<\/span><\/h3>\n\n\n\n

B\u00e2y gi\u1edd h\u00e3y s\u1eed d\u1ee5ng d\u1eef li\u1ec7u th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng. Chia 540 gi\u1edd ho\u1ea1t \u0111\u1ed9ng cho 4 l\u1ea7n h\u1ecfng h\u00f3c, ta \u0111\u01b0\u1ee3c MTBF l\u00e0 135 gi\u1edd. N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, m\u00e1y \u0111\u00f3 ho\u1ea1t \u0111\u1ed9ng trung b\u00ecnh 135 gi\u1edd gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c.<\/p>\n\n\n\n

\"H\u00ecnh<\/figure>\n\n\n\n

<\/span>C\u00e1ch \u0111\u1ecdc c\u00e1c con s\u1ed1 c\u00f9ng nhau<\/span><\/h3>\n\n\n\n

\u0110\u00e2y l\u00e0 l\u00fac th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh so v\u1edbi th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c tr\u1edf n\u00ean h\u1eefu \u00edch cho vi\u1ec7c ph\u00e2n t\u00edch th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng. Th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh (MTTR) l\u00e0 45 ph\u00fat c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c n\u1ebfu ph\u1ee5 t\u00f9ng thay th\u1ebf c\u00f3 s\u1eb5n v\u00e0 vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i \u0111\u01a1n gi\u1ea3n, nh\u01b0ng th\u1eddi gian gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c (MTBF) l\u00e0 135 gi\u1edd v\u1eabn c\u00f3 th\u1ec3 b\u00e1o hi\u1ec7u qu\u00e1 nhi\u1ec1u l\u1ea7n ng\u1eebng ho\u1ea1t \u0111\u1ed9ng n\u1ebfu d\u00e2y chuy\u1ec1n v\u1eadn h\u00e0nh hai ho\u1eb7c ba ca. Vi\u1ec7c xem x\u00e9t c\u1ea3 hai ch\u1ec9 s\u1ed1 \u0111\u1ed9 tin c\u1eady c\u1ee7a thi\u1ebft b\u1ecb c\u00f9ng nhau gi\u00fap b\u1ea1n \u0111\u00e1nh gi\u00e1 xem v\u1ea5n \u0111\u1ec1 l\u1edbn h\u01a1n l\u00e0 t\u1ed1c \u0111\u1ed9 s\u1eeda ch\u1eefa, t\u1ea7n su\u1ea5t h\u1ecfng h\u00f3c hay c\u1ea3 hai.<\/p>\n\n\n\n

<\/span>\u00dd ngh\u0129a c\u1ee7a c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y \u0111\u1ed1i v\u1edbi b\u00e1o c\u00e1o v\u1ec1 t\u00ednh kh\u1ea3 d\u1ee5ng<\/span><\/h3>\n\n\n\n

Nh\u1eefng con s\u1ed1 n\u00e0y c\u0169ng h\u1ed7 tr\u1ee3 vi\u1ec7c b\u00e1o c\u00e1o t\u1ed5ng quan v\u1ec1 b\u1ea3o tr\u00ec tr\u00ean b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n. Khi MTBF t\u0103ng v\u00e0 MTTR gi\u1ea3m, kh\u1ea3 n\u0103ng s\u1eb5n c\u00f3 c\u1ee7a t\u00e0i s\u1ea3n th\u01b0\u1eddng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n v\u00ec m\u00e1y m\u00f3c ho\u1ea1t \u0111\u1ed9ng l\u00e2u h\u01a1n v\u00e0 nhanh ch\u00f3ng \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o v\u1eadn h\u00e0nh tr\u1edf l\u1ea1i sau m\u1ed7i l\u1ea7n h\u1ecfng h\u00f3c. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao nhi\u1ec1u nh\u00e0 m\u00e1y theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec n\u00e0y song song v\u1edbi th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng, gi\u1edd ng\u1eebng ho\u1ea1t \u0111\u1ed9ng v\u00e0 s\u1ed1 l\u1ea7n d\u1eebng ngo\u00e0i k\u1ebf ho\u1ea1ch, thay v\u00ec theo d\u00f5i ri\u00eang l\u1ebb.<\/p>\n\n\n\n

<\/span>MTTR v\u00e0 MTBF ph\u1ed1i h\u1ee3p v\u1edbi nhau nh\u01b0 th\u1ebf n\u00e0o trong vi\u1ec7c theo d\u00f5i KPI b\u1ea3o tr\u00ec?<\/span><\/h2>\n\n\n\n

<\/span>T\u1ea1i sao b\u1ea1n c\u1ea7n c\u1ea3 hai ch\u1ec9 s\u1ed1 n\u00e0y?<\/span><\/h3>\n\n\n\n

Tr\u00ean th\u1ef1c t\u1ebf, MTTR v\u00e0 MTBF<\/strong><\/a> \u0110\u00e2y kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec c\u1ea1nh tranh. Ch\u00fang tr\u1ea3 l\u1eddi hai c\u00e2u h\u1ecfi kh\u00e1c nhau nh\u01b0ng c\u00f9ng quan tr\u1ecdng: t\u1ea7n su\u1ea5t thi\u1ebft b\u1ecb h\u1ecfng h\u00f3c v\u00e0 t\u1ed1c \u0111\u1ed9 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 c\u1ee7a nh\u00f3m b\u1ea1n. N\u1ebfu ch\u1ec9 theo d\u00f5i m\u1ed9t trong hai, b\u1ea1n c\u00f3 th\u1ec3 b\u1ecf s\u00f3t nguy\u00ean nh\u00e2n th\u1ef1c s\u1ef1 g\u00e2y ra t\u1ed5n th\u1ea5t s\u1ea3n xu\u1ea5t. M\u1ed9t d\u00e2y chuy\u1ec1n c\u00f3 th\u1ec3 tr\u00f4ng \u0111\u00e1ng tin c\u1eady cho \u0111\u1ebfn khi th\u1eddi gian s\u1eeda ch\u1eefa \u0111\u01b0\u1ee3c xem x\u00e9t, ho\u1eb7c n\u00f3 c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng t\u1ed1t trong khi c\u00e1c s\u1ef1 c\u1ed1 t\u00e1i di\u1ec5n li\u00ean t\u1ee5c l\u00e0m gi\u1ea3m s\u1ea3n l\u01b0\u1ee3ng.<\/p>\n\n\n\n

M\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 hi\u1ec3u MTTR so v\u1edbi MTBF l\u00e0 xem ch\u00fang nh\u01b0 m\u1ed9t m\u00f4 h\u00ecnh hi\u1ec7u su\u1ea5t. MTBF th\u1ea5p v\u00e0 MTTR th\u1ea5p th\u01b0\u1eddng c\u00f3 ngh\u0129a l\u00e0 c\u00e1c l\u1ed7i x\u1ea3y ra th\u01b0\u1eddng xuy\u00ean nh\u01b0ng d\u1ec5 kh\u1eafc ph\u1ee5c, ch\u1eb3ng h\u1ea1n nh\u01b0 nhi\u1ec5m b\u1ea9n c\u1ea3m bi\u1ebfn l\u1eb7p \u0111i l\u1eb7p l\u1ea1i tr\u00ean d\u00e2y chuy\u1ec1n \u0111\u00f3ng g\u00f3i. MTBF cao v\u00e0 MTTR cao cho th\u1ea5y c\u00e1c l\u1ed7i hi\u1ebfm g\u1eb7p nh\u01b0ng g\u00e2y gi\u00e1n \u0111o\u1ea1n nghi\u00eam tr\u1ecdng, ch\u1eb3ng h\u1ea1n nh\u01b0 s\u1ef1 c\u1ed1 h\u1ed9p s\u1ed1 c\u1ea7n h\u00e0ng gi\u1edd \u0111\u1ec3 ch\u1ea9n \u0111o\u00e1n v\u00e0 s\u1eeda ch\u1eefa. MTBF th\u1ea5p v\u00e0 MTTR cao l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p g\u00e2y thi\u1ec7t h\u1ea1i nh\u1ea5t v\u00ec thi\u1ebft b\u1ecb th\u01b0\u1eddng xuy\u00ean b\u1ecb l\u1ed7i v\u00e0 ng\u1eebng ho\u1ea1t \u0111\u1ed9ng qu\u00e1 l\u00e2u m\u1ed7i l\u1ea7n.<\/p>\n\n\n\n

\"Bi\u1ec3u<\/figure>\n\n\n\n

<\/span>S\u1ef1 k\u1ebft h\u1ee3p n\u00e0y c\u1ea3i thi\u1ec7n ph\u00e2n t\u00edch th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/h3>\n\n\n\n

Vi\u1ec7c xem x\u00e9t th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh v\u00e0 th\u1eddi gian gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c trung b\u00ecnh c\u00f9ng nhau gi\u00fap ph\u00e2n t\u00edch th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 h\u01a1n v\u00ec n\u00f3 t\u00e1ch bi\u1ec7t c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 \u0111\u1ed9 tin c\u1eady kh\u1ecfi c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 kh\u1ea3 n\u0103ng b\u1ea3o tr\u00ec. N\u1ebfu MTBF gi\u1ea3m trong khi MTTR v\u1eabn \u1ed5n \u0111\u1ecbnh, nh\u00f3m b\u1ea3o tr\u00ec c\u00f3 th\u1ec3 \u0111ang s\u1eeda ch\u1eefa thi\u1ebft b\u1ecb hi\u1ec7u qu\u1ea3, nh\u01b0ng t\u00e0i s\u1ea3n ho\u1eb7c quy tr\u00ecnh \u0111ang t\u1ea1o ra qu\u00e1 nhi\u1ec1u l\u1ed7i. N\u1ebfu MTTR t\u0103ng trong khi MTBF v\u1eabn t\u1ed1t, v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 n\u1eb1m \u1edf th\u1eddi gian kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1, kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn ph\u1ee5 t\u00f9ng thay th\u1ebf, tr\u00ecnh \u0111\u1ed9 k\u1ef9 n\u0103ng c\u1ee7a k\u1ef9 thu\u1eadt vi\u00ean ho\u1eb7c s\u1ef1 ch\u1eadm tr\u1ec5 trong vi\u1ec7c chuy\u1ec3n ti\u1ebfp v\u1ea5n \u0111\u1ec1 ch\u1ee9 kh\u00f4ng ph\u1ea3i \u1edf t\u00ecnh tr\u1ea1ng m\u00e1y m\u00f3c.<\/p>\n\n\n\n

S\u1ef1 kh\u00e1c bi\u1ec7t n\u00e0y r\u1ea5t quan tr\u1ecdng khi b\u1ea1n xem x\u00e9t c\u00e1c t\u1ed5n th\u1ea5t tr\u00ean d\u00e2y chuy\u1ec1n s\u1ea3n xu\u1ea5t v\u1edbi c\u00e1c nh\u00f3m s\u1ea3n xu\u1ea5t v\u00e0 k\u1ef9 thu\u1eadt. V\u00ed d\u1ee5, m\u1ed9t tr\u1ea1m ki\u1ec3m tra \u0111i\u1ec7n t\u1eed c\u00f3 th\u1ec3 cho th\u1ea5y th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng t\u1ed5ng th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c, nh\u01b0ng khi xem x\u00e9t k\u1ef9 h\u01a1n s\u1ebd th\u1ea5y c\u00e1c s\u1ef1 c\u1ed1 ng\u1eafn x\u1ea3y ra nhi\u1ec1u l\u1ea7n trong m\u1ed7i ca l\u00e0m vi\u1ec7c. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, MTBF (Th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c) cho th\u1ea5y m\u00f4 h\u00ecnh kh\u00f4ng \u1ed5n \u0111\u1ecbnh, trong khi MTTR (Th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1) cho th\u1ea5y li\u1ec7u c\u00e1c k\u1ef9 thu\u1eadt vi\u00ean c\u00f3 nhanh ch\u00f3ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c t\u00e1c \u0111\u1ed9ng hay m\u1ed7i s\u1ef1 c\u1ed1 \u0111ang lan r\u1ed9ng th\u00e0nh th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng l\u1edbn h\u01a1n.<\/p>\n\n\n\n

<\/span>H\u00e3y xem x\u00e9t k\u1ef9 ng\u1eef c\u1ea3nh tr\u01b0\u1edbc khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh.<\/span><\/h3>\n\n\n\n

Kh\u00f4ng n\u00ean xem x\u00e9t b\u1ea5t k\u1ef3 ch\u1ec9 s\u1ed1 n\u00e0o m\u1ed9t c\u00e1ch ri\u00eang l\u1ebb. l\u1ecbch s\u1eed th\u1ea5t b\u1ea1i<\/strong>. Vi\u1ec7c ch\u1ec9 s\u1ed1 MTBF gi\u1ea3m c\u00f3 th\u1ec3 mang nhi\u1ec1u \u00fd ngh\u0129a kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o vi\u1ec7c l\u1ed7i t\u01b0\u01a1ng t\u1ef1 c\u00f3 l\u1eb7p l\u1ea1i hay kh\u00f4ng, nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nhau b\u1ecb h\u1ecfng, ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh thay \u0111\u1ed5i sau khi thay \u0111\u1ed5i ch\u1ee7ng lo\u1ea1i s\u1ea3n ph\u1ea9m. T\u01b0\u01a1ng t\u1ef1, ch\u1ec9 s\u1ed1 MTTR x\u1ea5u \u0111i c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh c\u00e1c l\u1ed7i ph\u1ee9c t\u1ea1p h\u01a1n, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 ch\u1ec9 ra vi\u1ec7c chuy\u1ec3n giao l\u1ec7nh s\u1eeda ch\u1eefa k\u00e9m hi\u1ec7u qu\u1ea3, b\u1ecf s\u00f3t c\u00e1c b\u01b0\u1edbc s\u1eeda ch\u1eefa ti\u00eau chu\u1ea9n ho\u1eb7c th\u1eddi gian ch\u1edd \u0111\u1ee3i ph\u00ea duy\u1ec7t v\u00e0 ph\u1ee5 t\u00f9ng thay th\u1ebf qu\u00e1 l\u00e2u.<\/p>\n\n\n\n

\u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao m\u1ea1nh m\u1ebd s\u1ed1 li\u1ec7u \u0111\u1ed9 tin c\u1eady c\u1ee7a thi\u1ebft b\u1ecb<\/strong> C\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem x\u00e9t theo nh\u00f3m, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t con s\u1ed1 ri\u00eang l\u1ebb. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1ea3o tr\u00ec th\u01b0\u1eddng so s\u00e1nh MTTR v\u00e0 MTBF v\u1edbi s\u1ed1 l\u1ea7n l\u1ed7i l\u1eb7p l\u1ea1i, c\u00e1c nguy\u00ean nh\u00e2n g\u00e2y ng\u1eebng ho\u1ea1t \u0111\u1ed9ng h\u00e0ng \u0111\u1ea7u, tu\u1ed5i th\u1ecd c\u1ee7a c\u00e1c c\u00f4ng vi\u1ec7c t\u1ed3n \u0111\u1ecdng v\u00e0 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a t\u00e0i s\u1ea3n. \u0110i\u1ec1u n\u00e0y gi\u00fap c\u00e1c nh\u00f3m tr\u00e1nh \u0111\u01b0\u1ee3c sai l\u1ea7m ph\u1ed5 bi\u1ebfn l\u00e0 coi m\u1ecdi s\u1ef1 gia t\u0103ng th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng l\u00e0 v\u1ea5n \u0111\u1ec1 th\u1ef1c hi\u1ec7n b\u1ea3o tr\u00ec trong khi nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u00f3 th\u1ec3 l\u00e0 \u0111i\u1ec3m y\u1ebfu trong thi\u1ebft k\u1ebf, thao t\u00e1c v\u1eadn h\u00e0nh ho\u1eb7c h\u1ec7 th\u1ed1ng ti\u1ec7n \u00edch kh\u00f4ng \u1ed5n \u0111\u1ecbnh.<\/p>\n\n\n\n

<\/span>Ph\u00e2n bi\u1ec7t th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng theo k\u1ebf ho\u1ea1ch v\u00e0 th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i k\u1ebf ho\u1ea1ch.<\/span><\/h3>\n\n\n\n

M\u1ed9t l\u1ed7i th\u01b0\u1eddng g\u1eb7p trong b\u00e1o c\u00e1o l\u00e0 nh\u1ea7m l\u1eabn gi\u1eefa th\u1eddi gian d\u1eebng m\u00e1y theo k\u1ebf ho\u1ea1ch v\u1edbi th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng do s\u1ef1 c\u1ed1. Khi th\u1eddi gian chuy\u1ec3n \u0111\u1ed5i theo k\u1ebf ho\u1ea1ch, th\u1eddi gian v\u1ec7 sinh ho\u1eb7c ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 \u0111\u01b0\u1ee3c g\u1ed9p chung v\u00e0o h\u1ed3 s\u01a1 s\u1eeda ch\u1eefa, MTTR s\u1ebd b\u1ecb th\u1ed5i ph\u1ed3ng v\u00e0 MTBF tr\u1edf n\u00ean \u00edt \u00fd ngh\u0129a h\u01a1n. \u0110\u1ed1i v\u1edbi t\u00e0i s\u1ea3n s\u1ea3n xu\u1ea5t, c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y h\u1eefu \u00edch nh\u1ea5t khi ch\u00fang t\u1eadp trung v\u00e0o c\u00e1c s\u1ef1 c\u1ed1 h\u1ecfng h\u00f3c ngo\u00e0i k\u1ebf ho\u1ea1ch v\u00e0 \u0111\u01b0\u1ee3c di\u1ec5n gi\u1ea3i c\u00f9ng v\u1edbi d\u1eef li\u1ec7u b\u1ea3o tr\u00ec theo k\u1ebf ho\u1ea1ch, ch\u1ee9 kh\u00f4ng ph\u1ea3i g\u1ed9p chung v\u1edbi n\u00f3.<\/p>\n\n\n\n

Nh\u00e0 m\u00e1y ch\u1ebf bi\u1ebfn th\u1ef1c ph\u1ea9m l\u00e0 m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh. N\u1ebfu m\u00e1y chi\u1ebft r\u00f3t d\u1eebng l\u1ea1i \u0111\u1ec3 th\u1ef1c hi\u1ec7n chu k\u1ef3 v\u1ec7 sinh \u0111\u1ecbnh k\u1ef3, s\u1ef1 ki\u1ec7n \u0111\u00f3 kh\u00f4ng n\u00ean \u0111\u01b0\u1ee3c x\u1eed l\u00fd gi\u1ed1ng nh\u01b0 s\u1ef1 c\u1ed1 h\u1ecfng van b\u1ea5t ng\u1edd trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t. Vi\u1ec7c t\u00e1ch bi\u1ec7t hai tr\u01b0\u1eddng h\u1ee3p n\u00e0y cho ph\u00e9p b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n b\u1ea3o tr\u00ec hi\u1ec3n th\u1ecb li\u1ec7u th\u1eddi gian b\u1ecb m\u1ea5t l\u00e0 do y\u00eau c\u1ea7u v\u1eadn h\u00e0nh b\u00ecnh th\u01b0\u1eddng hay do s\u1ef1 c\u1ed1 v\u1ec1 \u0111\u1ed9 tin c\u1eady c\u1ea7n \u0111\u01b0\u1ee3c kh\u1eafc ph\u1ee5c.<\/p>\n\n\n\n

<\/span>S\u1eed d\u1ee5ng m\u1eabu n\u00e0y \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh n\u00ean s\u1eeda ch\u1eefa c\u00e1i g\u00ec tr\u01b0\u1edbc ti\u00ean.<\/span><\/h3>\n\n\n\n

Khi b\u1ea1n xem x\u00e9t xu h\u01b0\u1edbng h\u00e0ng th\u00e1ng ho\u1eb7c h\u00e0ng tu\u1ea7n, t\u00edn hi\u1ec7u t\u1ed5ng h\u1ee3p t\u1eeb... MTTR v\u00e0 MTBF<\/strong><\/a> Gi\u00fap \u01b0u ti\u00ean c\u00e1c h\u00e0nh \u0111\u1ed9ng. MTBF th\u1ea5p<\/strong> Th\u00f4ng th\u01b0\u1eddng, tr\u1ecdng t\u00e2m s\u1ebd h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c lo\u1ea1i b\u1ecf nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, thi\u1ebft l\u1eadp chu k\u1ef3 b\u1ea3o tr\u00ec ph\u00f2ng ng\u1eeba, thi\u1ebft k\u1ebf l\u1ea1i linh ki\u1ec7n ho\u1eb7c k\u1ef7 lu\u1eadt v\u1eadn h\u00e0nh. MTTR cao<\/strong> Th\u01b0\u1eddng th\u00ec \u0111i\u1ec1u n\u00e0y h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c ch\u1ea9n \u0111o\u00e1n nhanh h\u01a1n, chu\u1ea9n b\u1ecb ph\u1ee5 t\u00f9ng t\u1ed1t h\u01a1n, ph\u1ea3n h\u1ed3i c\u1ee7a k\u1ef9 thu\u1eadt vi\u00ean \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, quy t\u1eafc x\u1eed l\u00fd s\u1ef1 c\u1ed1 r\u00f5 r\u00e0ng h\u01a1n ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng ph\u00e1p s\u1eeda ch\u1eefa \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n h\u00f3a h\u01a1n.<\/p>\n\n\n\n

\u0110\u00e2y l\u00e0 n\u01a1i m\u00e0 b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n b\u1ea3o tr\u00ec<\/strong> N\u00f3 tr\u1edf n\u00ean h\u1eefu \u00edch h\u01a1n nhi\u1ec1u so v\u1edbi m\u1ed9t b\u1ea3ng KPI \u0111\u01a1n l\u1ebb. Thay v\u00ec ch\u1ec9 hi\u1ec3n th\u1ecb c\u00e1c gi\u00e1 tr\u1ecb trung b\u00ecnh, n\u00f3 s\u1ebd gi\u00fap b\u1ea1n th\u1ea5y \u0111\u01b0\u1ee3c nh\u1eefng t\u00e0i s\u1ea3n n\u00e0o th\u01b0\u1eddng xuy\u00ean g\u1eb7p s\u1ef1 c\u1ed1 v\u00e0 c\u00f3 th\u1eddi gian kh\u1eafc ph\u1ee5c l\u00e2u, nh\u1eefng l\u1ed7i n\u00e0o li\u00ean t\u1ee5c t\u00e1i di\u1ec5n, v\u00e0 ca l\u00e0m vi\u1ec7c ho\u1eb7c d\u00e2y chuy\u1ec1n n\u00e0o b\u1ecb \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u nh\u1ea5t. C\u00e1i nh\u00ecn \u0111\u00f3 bi\u1ebfn MTTR v\u00e0 MTBF t\u1eeb c\u00e1c ch\u1ec9 s\u1ed1 b\u00e1o c\u00e1o th\u1ee5 \u0111\u1ed9ng th\u00e0nh c\u00f4ng c\u1ee5 ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ec3 c\u1ea3i thi\u1ec7n nh\u00e2n c\u00f4ng, ph\u1ee5 t\u00f9ng v\u00e0 \u0111\u1ed9 tin c\u1eady.<\/p>\n\n\n\n

<\/span>C\u00e1ch thu th\u1eadp d\u1eef li\u1ec7u ch\u00ednh x\u00e1c cho MTTR, MTBF v\u00e0 b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n b\u1ea3o tr\u00ec \u0111\u00e1ng tin c\u1eady<\/span><\/h2>\n\n\n\n

Ph\u1ea7n kh\u00f3 nh\u1ea5t c\u1ee7a vi\u1ec7c theo d\u00f5i MTTR v\u00e0 MTBF<\/strong><\/a> C\u00f4ng th\u1ee9c th\u01b0\u1eddng kh\u00f4ng ph\u1ea3i l\u00e0 v\u1ea5n \u0111\u1ec1 ch\u00ednh. V\u1ea5n \u0111\u1ec1 n\u1eb1m \u1edf vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u l\u1ed7i nh\u1ea5t qu\u00e1n t\u1eeb d\u00e2y chuy\u1ec1n s\u1ea3n xu\u1ea5t, ca l\u00e0m vi\u1ec7c n\u00e0y qua ca l\u00e0m vi\u1ec7c kh\u00e1c, \u1edf \u0111\u1ecbnh d\u1ea1ng \u0111\u00e1ng tin c\u1eady. N\u1ebfu m\u1ed9t k\u1ef9 thu\u1eadt vi\u00ean ghi nh\u1eadn th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng do m\u00e1y d\u1eebng, ng\u01b0\u1eddi kh\u00e1c ghi nh\u1eadn t\u1eeb khi t\u1ea1o l\u1ec7nh c\u00f4ng vi\u1ec7c, v\u00e0 ng\u01b0\u1eddi th\u1ee9 ba \u0111\u00f3ng c\u00f4ng vi\u1ec7c v\u00e0i gi\u1edd sau khi d\u00e2y chuy\u1ec1n \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng tr\u1edf l\u1ea1i, th\u00ec c\u00e1c ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec c\u1ee7a b\u1ea1n s\u1ebd tr\u00f4ng c\u00f3 v\u1ebb ch\u00ednh x\u00e1c nh\u01b0ng l\u1ea1i ph\u1ea3n \u00e1nh sai th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

<\/span>H\u00e3y x\u00e1c \u0111\u1ecbnh s\u1ef1 ki\u1ec7n g\u00e2y l\u1ed7i tr\u01b0\u1edbc khi \u0111o l\u01b0\u1eddng n\u00f3.<\/span><\/h3>\n\n\n\n

H\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c x\u00e1c \u0111\u1ecbnh r\u00f5 \u0111\u1ecbnh ngh\u0129a l\u1ed7i cho t\u1eebng lo\u1ea1i t\u00e0i s\u1ea3n. V\u00ed d\u1ee5, \u0111\u1ed1i v\u1edbi m\u00e1y \u0111\u00f3ng g\u00f3i t\u1ed1c \u0111\u1ed9 cao, l\u1ed7i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 b\u1ea5t k\u1ef3 s\u1ef1 d\u1eebng ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i k\u1ebf ho\u1ea1ch n\u00e0o c\u1ea7n \u0111\u1ebfn s\u1ef1 can thi\u1ec7p b\u1ea3o tr\u00ec v\u00e0 g\u00e2y ra t\u1ed5n th\u1ea5t s\u1ea3n xu\u1ea5t k\u00e9o d\u00e0i h\u01a1n n\u0103m ph\u00fat. Quy t\u1eafc n\u00e0y r\u1ea5t quan tr\u1ecdng v\u00ec MTBF (Th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c) ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c b\u1ea1n coi \u0111i\u1ec1u g\u00ec l\u00e0 l\u1ed7i th\u1ef1c s\u1ef1, v\u00e0 c\u00e1c \u0111\u1ecbnh ngh\u0129a m\u01a1 h\u1ed3 s\u1ebd nhanh ch\u00f3ng l\u00e0m sai l\u1ec7ch c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ed9 tin c\u1eady c\u1ee7a thi\u1ebft b\u1ecb.<\/p>\n\n\n\n

V\u00ed d\u1ee5, h\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u00e1y \u0111\u00f3ng g\u00f3i c\u1ee7a d\u00e2y chuy\u1ec1n s\u1ed1 3 d\u1eebng l\u1ea1i l\u00fac 10:14 s\u00e1ng v\u00ec c\u1ea3m bi\u1ebfn \u0111\u1ea7u v\u00e0o kh\u00f4ng c\u00f2n ph\u00e1t hi\u1ec7n s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch \u1ed5n \u0111\u1ecbnh. Ng\u01b0\u1eddi v\u1eadn h\u00e0nh b\u00e1o c\u00e1o s\u1ef1 c\u1ed1 th\u00f4ng qua bi\u1ec3u m\u1eabu \u0111i\u1ec7n t\u1eed, ch\u1ecdn m\u00e3 s\u1ed1 thi\u1ebft b\u1ecb v\u00e0 ch\u1ecdn lo\u1ea1i s\u1ef1 c\u1ed1 ng\u1eebng ho\u1ea1t \u0111\u1ed9ng nh\u01b0 l\u1ed7i \u0111i\u1ec7n, l\u1ed7i c\u01a1 kh\u00ed ho\u1eb7c s\u1ef1 c\u1ed1 c\u1ea3m bi\u1ebfn. B\u1ea3n ghi \u0111\u1ea7u ti\u00ean \u0111\u00f3 t\u1ea1o ra \u0111i\u1ec3m neo cho vi\u1ec7c ph\u00e2n t\u00edch s\u1ef1 c\u1ed1 ng\u1eebng ho\u1ea1t \u0111\u1ed9ng sau n\u00e0y v\u00ec n\u00f3 x\u00e1c \u0111\u1ecbnh th\u1eddi \u0111i\u1ec3m x\u1ea3y ra l\u1ed7i v\u00e0 c\u00e1ch ph\u00e2n lo\u1ea1i s\u1ef1 ki\u1ec7n \u0111\u00f3.<\/p>\n\n\n\n

<\/span>Ghi l\u1ea1i c\u00e1c m\u1ed1c th\u1eddi gian quan tr\u1ecdng theo tr\u00ecnh t\u1ef1<\/span><\/h3>\n\n\n\n

\u0110\u1ec3 theo d\u00f5i th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh v\u00e0 th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c m\u1ed9t c\u00e1ch \u0111\u00e1ng tin c\u1eady, m\u1ed7i b\u1ea3n ghi s\u1ef1 c\u1ed1 c\u1ea7n c\u00f3 c\u00f9ng m\u1ed9t d\u1ea5u th\u1eddi gian t\u1ed1i thi\u1ec3u. Tr\u00ean th\u1ef1c t\u1ebf, b\u1ea1n c\u1ea7n th\u1eddi gian ph\u00e1t hi\u1ec7n s\u1ef1 c\u1ed1, th\u1eddi gian ph\u1ea3n h\u1ed3i b\u1ea3o tr\u00ec, th\u1eddi gian b\u1eaft \u0111\u1ea7u s\u1eeda ch\u1eefa, th\u1eddi gian ho\u00e0n th\u00e0nh s\u1eeda ch\u1eefa v\u00e0 th\u1eddi gian kh\u1edfi \u0111\u1ed9ng l\u1ea1i s\u1ea3n xu\u1ea5t. M\u1ed9t s\u1ed1 nh\u00e0 m\u00e1y ch\u1ec9 s\u1eed d\u1ee5ng th\u1eddi gian b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac, nh\u01b0ng vi\u1ec7c t\u00e1ch bi\u1ec7t c\u00e1c giai \u0111o\u1ea1n n\u00e0y gi\u00fap b\u1ea1n th\u1ea5y \u0111\u01b0\u1ee3c li\u1ec7u s\u1ef1 ch\u1eadm tr\u1ec5 \u0111\u1ebfn t\u1eeb vi\u1ec7c th\u00f4ng b\u00e1o, ch\u1ea9n \u0111o\u00e1n, ch\u1edd linh ki\u1ec7n hay ch\u00ednh qu\u00e1 tr\u00ecnh s\u1eeda ch\u1eefa.<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi s\u1ef1 c\u1ed1 m\u00e1y \u0111\u00f3ng g\u00f3i, ng\u01b0\u1eddi v\u1eadn h\u00e0nh b\u00e1o c\u00e1o d\u1eebng m\u00e1y l\u00fac 10:14 AM, k\u1ef9 thu\u1eadt vi\u00ean x\u00e1c nh\u1eadn l\u00fac 10:19 AM, vi\u1ec7c s\u1eeda ch\u1eefa b\u1eaft \u0111\u1ea7u l\u00fac 10:26 AM, c\u1ea3m bi\u1ebfn b\u1ecb l\u1ed7i \u0111\u01b0\u1ee3c thay th\u1ebf v\u00e0 ki\u1ec3m tra l\u00fac 10:48 AM, v\u00e0 d\u00e2y chuy\u1ec1n tr\u1edf l\u1ea1i s\u1ea3n xu\u1ea5t \u1ed5n \u0111\u1ecbnh l\u00fac 10:52 AM. V\u1edbi c\u1ea5u tr\u00fac \u0111\u00f3, nh\u00f3m c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 quy\u1ebft \u0111\u1ecbnh ch\u00ednh x\u00e1c kho\u1ea3ng th\u1eddi gian n\u00e0o thu\u1ed9c v\u1ec1 MTTR v\u00e0 kho\u1ea3ng th\u1eddi gian n\u00e0o thu\u1ed9c v\u1ec1 b\u00e1o c\u00e1o th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng t\u1ed5ng qu\u00e1t h\u01a1n. N\u00f3 c\u0169ng ng\u0103n ng\u1eeba v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng g\u1eb7p trong b\u1ea3ng t\u00ednh, n\u01a1i m\u1ed9t \u00f4 \u0111\u01b0\u1ee3c d\u00e1n nh\u00e3n "th\u1eddi gian k\u1ebft th\u00fac" l\u1ea1i tr\u1ed9n l\u1eabn vi\u1ec7c ho\u00e0n th\u00e0nh s\u1eeda ch\u1eefa v\u1edbi vi\u1ec7c kh\u1edfi \u0111\u1ed9ng l\u1ea1i s\u1ea3n xu\u1ea5t.<\/p>\n\n\n\n

<\/span>Chu\u1ea9n h\u00f3a c\u00e1c tr\u01b0\u1eddng b\u1eaft bu\u1ed9c v\u00e0 c\u00e1c giai \u0111o\u1ea1n quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/span><\/h3>\n\n\n\n

Vi\u1ec7c theo d\u00f5i KPI ch\u00ednh x\u00e1c ph\u1ee5 thu\u1ed9c v\u00e0o... c\u00e1c tr\u01b0\u1eddng c\u00f3 c\u1ea5u tr\u00fac<\/strong>, Kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 ghi ch\u00fa d\u1ea1ng v\u0103n b\u1ea3n m\u1edf. M\u1ed7i b\u1ea3n ghi s\u1ef1 c\u1ed1 c\u1ea7n bao g\u1ed3m t\u00ean ho\u1eb7c ID t\u00e0i s\u1ea3n, d\u00f2ng s\u1ea3n ph\u1ea9m, ca l\u00e0m vi\u1ec7c, lo\u1ea1i s\u1ef1 c\u1ed1, m\u00e3 l\u00fd do ng\u1eebng ho\u1ea1t \u0111\u1ed9ng, th\u1eddi gian b\u00e1o c\u00e1o, th\u1eddi gian b\u1eaft \u0111\u1ea7u s\u1eeda ch\u1eefa, th\u1eddi gian k\u1ebft th\u00fac s\u1eeda ch\u1eefa, x\u00e1c nh\u1eadn kh\u1edfi \u0111\u1ed9ng l\u1ea1i, k\u1ef9 thu\u1eadt vi\u00ean \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh, h\u00e0nh \u0111\u1ed9ng \u0111\u00e3 th\u1ef1c hi\u1ec7n, c\u00e1c b\u1ed9 ph\u1eadn \u0111\u00e3 s\u1eed d\u1ee5ng, c\u1edd s\u1ef1 c\u1ed1 l\u1eb7p l\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i nguy\u00ean nh\u00e2n s\u1ef1 c\u1ed1, ch\u1eb3ng h\u1ea1n nh\u01b0 s\u1eeda ch\u1eefa t\u1ea1m th\u1eddi ho\u1eb7c kh\u1eafc ph\u1ee5c v\u0129nh vi\u1ec5n. Quan tr\u1ecdng kh\u00f4ng k\u00e9m, quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ea7n tr\u1ea3i qua c\u00e1c giai \u0111o\u1ea1n r\u00f5 r\u00e0ng nh\u01b0 \u0111\u00e3 b\u00e1o c\u00e1o, \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh, \u0111ang s\u1eeda ch\u1eefa, \u0111\u00e3 ki\u1ec3m tra v\u00e0 \u0111\u00e3 \u0111\u00f3ng, \u0111\u1ec3 c\u00e1c thay \u0111\u1ed5i tr\u1ea1ng th\u00e1i \u0111\u01b0\u1ee3c ghi l\u1ea1i th\u1eddi gian t\u1ef1 \u0111\u1ed9ng thay v\u00ec \u0111\u01b0\u1ee3c ghi nh\u1edb sau \u0111\u00f3.<\/p>\n\n\n\n

\"S\u01a1<\/figure>\n\n\n\n

Trong v\u00ed d\u1ee5 v\u1ec1 m\u00e1y \u0111\u00f3ng g\u00f3i th\u00f9ng carton, k\u1ef9 thu\u1eadt vi\u00ean ghi nh\u1eadn r\u1eb1ng c\u00e1p c\u1ea3m bi\u1ebfn b\u1ecb m\u1ea5t t\u00edn hi\u1ec7u gi\u00e1n \u0111o\u1ea1n, thay th\u1ebf c\u1ea3m bi\u1ebfn, si\u1ebft ch\u1eb7t \u0111\u1ea7u n\u1ed1i v\u00e0 \u0111\u00e1nh d\u1ea5u s\u1ef1 ki\u1ec7n n\u00e0y l\u00e0 l\u1ed7i l\u1eb7p l\u1ea1i v\u00ec l\u1ed7i t\u01b0\u01a1ng t\u1ef1 \u0111\u00e3 xu\u1ea5t hi\u1ec7n hai l\u1ea7n trong 30 ng\u00e0y qua. Chi ti\u1ebft \u0111\u00f3 l\u00e0m thay \u0111\u1ed5i gi\u00e1 tr\u1ecb c\u1ee7a b\u1ea3n ghi. N\u00f3 kh\u00f4ng c\u00f2n ch\u1ec9 l\u00e0 m\u1ed9t m\u1ee5c ghi th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng tr\u00ean b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n b\u1ea3o tr\u00ec; n\u00f3 tr\u1edf th\u00e0nh m\u1ed9t l\u1ecbch s\u1eed l\u1ed7i h\u1eefu \u00edch h\u1ed7 tr\u1ee3 vi\u1ec7c xem x\u00e9t nguy\u00ean nh\u00e2n g\u1ed1c v\u00e0 di\u1ec5n gi\u1ea3i t\u1ed1t h\u01a1n v\u1ec1 MTTR so v\u1edbi MTBF.<\/p>\n\n\n\n

<\/span>H\u00e3y l\u00e0m cho m\u00e3 l\u1ed7i th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng tr\u1edf n\u00ean h\u1eefu \u00edch, \u0111\u1eebng l\u00e0m cho n\u00f3 qu\u00e1 ph\u1ee9c t\u1ea1p.<\/span><\/h3>\n\n\n\n

Nhi\u1ec1u nh\u00e0 m\u00e1y th\u1ea5t b\u1ea1i \u1edf \u0111\u00e2y b\u1eb1ng c\u00e1ch t\u1ea1o ra ba m\u00e3 m\u01a1 h\u1ed3 ho\u1eb7c hai tr\u0103m m\u00e3 qu\u00e1 chi ti\u1ebft. M\u1ed9t c\u1ea5u tr\u00fac h\u1eefu \u00edch th\u01b0\u1eddng c\u00f3 hai c\u1ea5p \u0111\u1ed9: m\u1ed9t danh m\u1ee5c r\u1ed9ng \u0111\u1ec3 b\u00e1o c\u00e1o nh\u1ea5t qu\u00e1n v\u00e0 m\u1ed9t m\u00e3 nguy\u00ean nh\u00e2n h\u1eb9p h\u01a1n \u0111\u1ec3 k\u1ef9 thu\u1eadt vi\u00ean theo d\u00f5i. V\u00ed d\u1ee5, vi\u1ec7c d\u1eebng m\u00e1y \u0111\u00f3ng h\u1ed9p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a \u1edf c\u1ea5p \u0111\u1ed9 danh m\u1ee5c l\u00e0 B\u1ed9 \u0111i\u1ec1u khi\u1ec3n\/C\u1ea3m bi\u1ebfn, v\u00e0 m\u1ea5t t\u00edn hi\u1ec7u c\u1ea3m bi\u1ebfn quang \u0111i\u1ec7n \u1edf c\u1ea5p \u0111\u1ed9 nguy\u00ean nh\u00e2n.<\/p>\n\n\n\n

C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y gi\u00fap b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n d\u1ec5 \u0111\u1ecdc h\u01a1n trong khi v\u1eabn gi\u1eef \u0111\u1ee7 th\u00f4ng tin chi ti\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u00e0 m\u00e1y c\u00f3 th\u1ec3 th\u1ea5y li\u1ec7u s\u1ef1 c\u1ed1 \u0111i\u1ec7n hay t\u1eafc ngh\u1ebdn c\u01a1 kh\u00ed l\u00e0 nguy\u00ean nh\u00e2n ch\u00ednh g\u00e2y ra th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng, trong khi c\u00e1c k\u1ef9 s\u01b0 \u0111\u1ed9 tin c\u1eady c\u00f3 th\u1ec3 ph\u00e2n t\u00edch s\u00e2u h\u01a1n c\u00e1c l\u1ed7i c\u1ea3m bi\u1ebfn l\u1eb7p \u0111i l\u1eb7p l\u1ea1i tr\u00ean m\u1ed9t d\u00e2y chuy\u1ec1n. N\u1ebfu kh\u00f4ng c\u00f3 k\u1ef7 lu\u1eadt l\u1eadp tr\u00ecnh n\u00e0y, vi\u1ec7c ph\u00e2n t\u00edch th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng s\u1ebd tr\u1edf th\u00e0nh m\u1ed9t b\u00e0i t\u1eadp di\u1ec5n gi\u1ea3i th\u1ee7 c\u00f4ng thay v\u00ec m\u1ed9t h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh \u0111\u00e1ng tin c\u1eady.<\/p>\n\n\n\n

<\/span>Ghi l\u1ea1i c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a k\u1ef9 thu\u1eadt vi\u00ean v\u00e0 l\u1ecbch s\u1eed l\u1ed7i khi k\u1ebft th\u00fac qu\u00e1 tr\u00ecnh.<\/span><\/h3>\n\n\n\n

Vi\u1ec7c k\u1ebft th\u00fac h\u1ed3 s\u01a1 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 \u0111\u00e1nh d\u1ea5u c\u00f4ng vi\u1ec7c \u0111\u00e3 ho\u00e0n th\u00e0nh. K\u1ef9 thu\u1eadt vi\u00ean ho\u1eb7c ng\u01b0\u1eddi gi\u00e1m s\u00e1t c\u1ea7n x\u00e1c nh\u1eadn nh\u1eefng g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y, nh\u1eefng g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa, li\u1ec7u l\u1ed7i \u0111\u00f3 l\u00e0 t\u1ea1m th\u1eddi hay v\u0129nh vi\u1ec5n, nh\u1eefng ph\u1ee5 t\u00f9ng thay th\u1ebf n\u00e0o \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng v\u00e0 li\u1ec7u c\u00f3 c\u1ea7n c\u00f4ng vi\u1ec7c theo d\u00f5i n\u00e0o n\u1eefa kh\u00f4ng. D\u1eef li\u1ec7u khi k\u1ebft th\u00fac h\u1ed3 s\u01a1 \u0111\u00f3 ch\u00ednh l\u00e0 th\u1ee9 bi\u1ebfn c\u00e1c s\u1ef1 ki\u1ec7n ng\u1eebng ho\u1ea1t \u0111\u1ed9ng th\u00f4 th\u00e0nh l\u1ecbch s\u1eed b\u1ea3o tr\u00ec c\u00f3 gi\u00e1 tr\u1ecb quy\u1ebft \u0111\u1ecbnh.<\/p>\n\n\n\n

Trong tr\u01b0\u1eddng h\u1ee3p m\u00e1y \u0111\u00f3ng g\u00f3i th\u00f9ng carton, ghi ch\u00fa cu\u1ed1i c\u00f9ng cho th\u1ea5y th\u1eddi gian s\u1eeda ch\u1eefa l\u00e0 26 ph\u00fat, thay th\u1ebf m\u1ed9t c\u1ea3m bi\u1ebfn, \u0111i\u1ec1u ch\u1ec9nh m\u1ed9t \u0111\u1ea7u n\u1ed1i v\u00e0 khuy\u1ebfn ngh\u1ecb ki\u1ec3m tra \u0111\u01b0\u1eddng \u0111i c\u1ee7a c\u00e1p trong l\u1ea7n b\u1ea3o tr\u00ec \u0111\u1ecbnh k\u1ef3 ti\u1ebfp theo. Theo th\u1eddi gian, nh\u1eefng ghi ch\u00e9p nh\u01b0 v\u1eady cho th\u1ea5y li\u1ec7u vi\u1ec7c gi\u1ea3m MTBF c\u00f3 li\u00ean quan \u0111\u1ebfn \u0111i\u1ec3m y\u1ebfu m\u00e3n t\u00ednh c\u1ee7a linh ki\u1ec7n, v\u1ea5n \u0111\u1ec1 l\u1eafp \u0111\u1eb7t hay vi\u1ec7c tr\u00ec ho\u00e3n c\u00f4ng t\u00e1c ph\u00f2ng ng\u1eeba hay kh\u00f4ng. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao c\u00e1c ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec tr\u1edf n\u00ean h\u1eefu \u00edch trong v\u1eadn h\u00e0nh thay v\u00ec ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 b\u00e1o c\u00e1o.<\/p>\n\n\n\n

<\/span>V\u00ec sao quy tr\u00ecnh l\u00e0m vi\u1ec7c kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh l\u1ea1i v\u01b0\u1ee3t tr\u1ed9i h\u01a1n so v\u1edbi vi\u1ec7c ghi nh\u1eadt k\u00fd b\u1eb1ng b\u1ea3ng t\u00ednh?<\/span><\/h3>\n\n\n\n

B\u1ea3ng t\u00ednh c\u00f3 th\u1ec3 l\u01b0u tr\u1eef d\u1eef li\u1ec7u th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng, nh\u01b0ng ch\u00fang kh\u00f4ng hi\u1ec7u qu\u1ea3 trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o tr\u00ecnh t\u1ef1, c\u00e1c tr\u01b0\u1eddng b\u1eaft bu\u1ed9c v\u00e0 \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a d\u1ea5u th\u1eddi gian gi\u1eefa c\u00e1c ca l\u00e0m vi\u1ec7c. M\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh c\u00f3 th\u1ec3 y\u00eau c\u1ea7u ng\u01b0\u1eddi v\u1eadn h\u00e0nh ghi l\u1ea1i s\u1ef1 c\u1ed1 tr\u01b0\u1edbc khi k\u1ef9 thu\u1eadt vi\u00ean \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh, t\u1ef1 \u0111\u1ed9ng k\u00edch ho\u1ea1t d\u1ea5u th\u1eddi gian d\u1ef1a tr\u00ean tr\u1ea1ng th\u00e1i v\u00e0 ng\u0103n ch\u1eb7n vi\u1ec7c \u0111\u00f3ng h\u1ed3 s\u01a1 cho \u0111\u1ebfn khi m\u00e3 nguy\u00ean nh\u00e2n v\u00e0 h\u00e0nh \u0111\u1ed9ng s\u1eeda ch\u1eefa \u0111\u01b0\u1ee3c ho\u00e0n t\u1ea5t. Lo\u1ea1i ki\u1ec3m so\u00e1t quy tr\u00ecnh n\u00e0y c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u m\u00e0 kh\u00f4ng y\u00eau c\u1ea7u c\u00e1c nh\u00f3m b\u1ea3o tr\u00ec ph\u1ea3i th\u1ef1c hi\u1ec7n th\u00eam c\u00f4ng vi\u1ec7c qu\u1ea3n tr\u1ecb th\u1ee7 c\u00f4ng.<\/p>\n\n\n\n

\u0110\u00e2y l\u00e0 n\u01a1i m\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng nh\u01b0 Jodoo<\/a><\/strong> N\u00f3 ph\u00f9 h\u1ee3p m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean v\u1edbi vi\u1ec7c theo d\u00f5i b\u1ea3o tr\u00ec. M\u1ed9t nh\u00f3m c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c bi\u1ec3u m\u1eabu b\u00e1o c\u00e1o l\u1ed7i tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng, quy tr\u00ecnh s\u1eeda ch\u1eefa d\u1ef1a tr\u00ean vai tr\u00f2 v\u00e0 b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n b\u1ea3o tr\u00ec, thu th\u1eadp c\u00f9ng m\u1ed9t h\u1ed3 s\u01a1 c\u00f3 c\u1ea5u tr\u00fac t\u1eeb khi b\u00e1o c\u00e1o \u0111\u1ebfn khi ho\u00e0n th\u00e0nh, thay v\u00ec ph\u1ea3i \u0111\u1ed1i chi\u1ebfu nh\u1eadt k\u00fd v\u1eadn h\u00e0nh, ghi ch\u00fa c\u1ee7a k\u1ef9 thu\u1eadt vi\u00ean v\u00e0 t\u00f3m t\u1eaft b\u1ea3ng t\u00ednh v\u00e0o cu\u1ed1i th\u00e1ng. L\u1ee3i \u00edch tr\u01b0\u1edbc m\u1eaft kh\u00f4ng ch\u1ec9 l\u00e0 b\u00e1o c\u00e1o r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 th\u1eddi gian s\u1eeda ch\u1eefa trung b\u00ecnh so v\u1edbi th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n h\u1ecfng h\u00f3c, m\u00e0 c\u00f2n l\u00e0 d\u1eef li\u1ec7u \u0111\u00e1ng tin c\u1eady h\u01a1n cho c\u00e1c quy\u1ebft \u0111\u1ecbnh h\u00e0ng ng\u00e0y.<\/p>\n\n\n\n

<\/span>K\u1ebft lu\u1eadn: Bi\u1ebfn MTTR v\u00e0 MTBF th\u00e0nh h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf v\u1edbi Jodoo<\/a><\/span><\/h2>\n\n\n\n

MTTR v\u00e0 MTBF<\/strong><\/a> C\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y h\u1eefu \u00edch nh\u1ea5t khi \u0111\u01b0\u1ee3c theo d\u00f5i c\u00f9ng nhau, ch\u1ee9 kh\u00f4ng ph\u1ea3i ri\u00eang l\u1ebb. MTTR cho bi\u1ebft nh\u00f3m c\u1ee7a b\u1ea1n kh\u00f4i ph\u1ee5c thi\u1ebft b\u1ecb nhanh nh\u01b0 th\u1ebf n\u00e0o sau s\u1ef1 c\u1ed1, trong khi MTBF cho th\u1ea5y thi\u1ebft b\u1ecb \u0111\u00f3 ho\u1ea1t \u0111\u1ed9ng \u0111\u00e1ng tin c\u1eady nh\u01b0 th\u1ebf n\u00e0o tr\u01b0\u1edbc khi x\u1ea3y ra s\u1ef1 c\u1ed1 ti\u1ebfp theo. Khi c\u1ea3 hai ch\u1ec9 s\u1ed1 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a nh\u1ea5t qu\u00e1n v\u00e0 \u0111\u01b0\u1ee3c xem x\u00e9t d\u1ef1a tr\u00ean l\u1ecbch s\u1eed s\u1ef1 c\u1ed1 th\u1ef1c t\u1ebf, ch\u00fang s\u1ebd gi\u00fap c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1ea3o tr\u00ec v\u00e0 v\u1eadn h\u00e0nh c\u00f3 c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 vi\u1ec7c v\u1ea5n \u0111\u1ec1 ch\u00ednh l\u00e0 \u0111\u1ed9 tin c\u1eady k\u00e9m, ph\u1ea3n h\u1ed3i ch\u1eadm hay c\u1ea3 hai.<\/p>\n\n\n\n

\u0110i\u1ec1u quan tr\u1ecdng ti\u1ebfp theo l\u00e0 kh\u00e2u th\u1ef1c thi. N\u1ebfu c\u00e1c b\u00e1o c\u00e1o s\u1ef1 c\u1ed1, d\u1ea5u th\u1eddi gian s\u1eeda ch\u1eefa v\u00e0 ghi ch\u00fa c\u1ee7a k\u1ef9 thu\u1eadt vi\u00ean v\u1eabn n\u1eb1m trong s\u1ed5 s\u00e1ch gi\u1ea5y ho\u1eb7c b\u1ea3ng t\u00ednh r\u1eddi r\u1ea1c, c\u00e1c ch\u1ec9 s\u1ed1 KPI b\u1ea3o tr\u00ec c\u1ee7a b\u1ea1n s\u1ebd lu\u00f4n b\u1ecb ch\u1eadm tr\u1ec5, kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c g\u00e2y tranh c\u00e3i. Quy tr\u00ecnh l\u00e0m vi\u1ec7c k\u1ef9 thu\u1eadt s\u1ed1 gi\u00fap c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y \u0111\u00e1ng tin c\u1eady h\u01a1n v\u00e0 d\u1ec5 d\u00e0ng x\u1eed l\u00fd h\u01a1n tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c d\u00e2y chuy\u1ec1n, ca l\u00e0m vi\u1ec7c v\u00e0 nh\u00e0 m\u00e1y.<\/p>\n\n\n\n

Jodoo<\/a><\/strong> N\u1ec1n t\u1ea3ng n\u00e0y gi\u00fap c\u00e1c nh\u00e0 s\u1ea3n xu\u1ea5t x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u00f3 m\u00e0 kh\u00f4ng c\u1ea7n ph\u00e1t tri\u1ec3n t\u00f9y ch\u1ec9nh ph\u1ee9c t\u1ea1p. L\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng s\u1ea3n xu\u1ea5t tinh g\u1ecdn kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh, n\u00f3 c\u00f3 th\u1ec3 ghi l\u1ea1i c\u00e1c s\u1ef1 ki\u1ec7n ng\u1eebng ho\u1ea1t \u0111\u1ed9ng, h\u00e0nh \u0111\u1ed9ng s\u1eeda ch\u1eefa, th\u1eddi gian b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac, m\u00e3 l\u00fd do v\u00e0 l\u1ecbch s\u1eed l\u1ed7i l\u1eb7p l\u1ea1i trong m\u1ed9t h\u1ec7 th\u1ed1ng k\u1ebft n\u1ed1i duy nh\u1ea5t, sau \u0111\u00f3 hi\u1ec3n th\u1ecb MTTR v\u00e0 MTBF tr\u00ean b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n th\u1eddi gian th\u1ef1c. V\u00ed d\u1ee5, m\u1ed9t nh\u00e0 m\u00e1y \u0111\u00f3ng g\u00f3i c\u00f3 th\u1ec3 thay th\u1ebf nh\u1eadt k\u00fd ng\u1eebng ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean b\u1ea3ng t\u00ednh b\u1eb1ng c\u00e1c bi\u1ec3u m\u1eabu tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 thay \u0111\u1ed5i tr\u1ea1ng th\u00e1i t\u1ef1 \u0111\u1ed9ng, gi\u00fap ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 KPI tr\u00ean m\u1ecdi d\u00e2y chuy\u1ec1n.<\/p>\n\n\n\n

N\u1ebfu b\u1ea1n mu\u1ed1n chu\u1ea9n h\u00f3a vi\u1ec7c theo d\u00f5i b\u1ea3o tr\u00ec v\u00e0 chuy\u1ec3n \u0111\u1ed5i MTTR v\u00e0 MTBF th\u00e0nh c\u00e1c quy\u1ebft \u0111\u1ecbnh nhanh h\u01a1n, b\u1eaft \u0111\u1ea7u d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed<\/a><\/strong> ho\u1eb7c \u0110\u1eb7t l\u1ecbch d\u00f9ng th\u1eed<\/a><\/strong> V\u1edbi Jodoo.<\/p>","protected":false},"excerpt":{"rendered":"

T\u00ecm hi\u1ec3u v\u1ec1 MTTR v\u00e0 MTBF, c\u00e1ch t\u00ednh to\u00e1n ch\u00fang v\u00e0 c\u1ea3i thi\u1ec7n vi\u1ec7c theo d\u00f5i th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng. Xem c\u00e1ch Jodoo gi\u00fap c\u00e1c nh\u00e0 s\u1ea3n xu\u1ea5t \u2014 b\u1eaft \u0111\u1ea7u d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed.<\/p>","protected":false},"author":1,"featured_media":7376,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-7625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solutions"],"blocksy_meta":[],"yoast_head":"\nMTTR vs MTBF: Key Differences, Formulas, and How to Track Both - Jodoo Blog<\/title>\n<meta name=\"description\" content=\"Learn MTTR and MTBF, how to calculate them, and improve downtime tracking. 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