{"id":4534,"date":"2024-04-24T14:35:00","date_gmt":"2024-04-24T06:35:00","guid":{"rendered":"https:\/\/www.jodoo.com\/blog\/?p=4534"},"modified":"2024-12-13T11:29:48","modified_gmt":"2024-12-13T03:29:48","slug":"%e4%bb%80%e9%ba%bc%e6%98%afcrm%ef%bc%9f-crm%e6%98%af%e4%bb%80%e9%ba%bc%e6%84%8f%e6%80%9d%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.jodoo.com\/blog\/zh-tw\/what-is-crm-crm-meaning","title":{"rendered":"\u4ec0\u9ebc\u662fCRM\uff1f\u4e86\u89e3CRM\u7684\u542b\u7fa9"},"content":{"rendered":"<div class=\"wp-block-stackable-text stk-block-text stk-block stk-57201eb stk-block-background\" data-block-id=\"57201eb\"><style>.stk-57201eb {background-color:var(--theme-palette-color-15, #CDDED9) !important;border-top-left-radius:8px !important;border-top-right-radius:8px !important;border-bottom-right-radius:8px !important;border-bottom-left-radius:8px !important;overflow:hidden !important;}.stk-57201eb:before{background-color:var(--theme-palette-color-15, #CDDED9) !important;}<\/style><p class=\"stk-block-text__text\"><strong>\u62bd\u8c61\u7684\uff1a<\/strong> \u63a2\u7d22 CRM \u7cfb\u7d71\u5728\u589e\u5f37\u5ba2\u6236\u95dc\u4fc2\u548c\u63d0\u5347\u696d\u52d9\u6548\u7387\u65b9\u9762\u7684\u5f37\u5927\u4f5c\u7528\u3002\u672c\u6307\u5357\u63d0\u4f9b\u6e05\u6670\u7684\u6982\u8ff0\u3001\u5be6\u7528\u7684\u898b\u89e3\u548c\u771f\u5be6\u7684\u6848\u4f8b\u7814\u7a76\u3002.<\/p><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"introduction\"><\/span><strong>\u4ecb\u7d39<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f01\u696d\u8981\u767c\u5c55\u58ef\u5927\uff0c\u5c31\u5fc5\u9808\u771f\u6b63\u4e86\u89e3\u5ba2\u6236\u7684\u9700\u6c42\uff0c\u4e26\u78ba\u4fdd\u6eff\u8db3\u9019\u4e9b\u9700\u6c42\u3002\u5982\u679c\u4e0d\u80fd\u8b93\u5ba2\u6236\u6eff\u610f\u4e26\u7dad\u6301\u53c3\u8207\u5ea6\uff0c\u4f01\u696d\u5c31\u53ef\u80fd\u5931\u53bb\u5ba2\u6236\uff0c\u932f\u5931\u66f4\u591a\u7372\u5229\u6a5f\u6703\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-is-crm\"><\/span><strong>\u4ec0\u9ebc\u662fCRM\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \u4ee3\u8868\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u3002\u5b83\u6db5\u84cb\u4f01\u696d\u7528\u65bc\u7ba1\u7406\u8207\u5ba2\u6236\u4e92\u52d5\u7684\u5404\u7a2e\u7b56\u7565\u548c\u6280\u8853\u3002\u5176\u76ee\u6a19\u662f\u6539\u5584\u696d\u52d9\u95dc\u4fc2\u3001\u63d0\u9ad8\u5ba2\u6236\u5fe0\u8aa0\u5ea6\u4e26\u4fc3\u9032\u92b7\u552e\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-does-a-small-business-manage-customer-relationships\"><\/span><strong>\u5c0f\u578b\u4f01\u696d\u5982\u4f55\u7ba1\u7406\u5ba2\u6236\u95dc\u4fc2\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u60f3\u50cf\u4e00\u4e0b\uff0c\u7c73\u5a6d\u7d93\u71df\u4e00\u5bb6\u5c0f\u578b\u8cbf\u6613\u516c\u53f8\uff0c\u5411\u7576\u5730\u5546\u5e97\u53ca\u9031\u908a\u5730\u5340\u92b7\u552e\u4f86\u81ea\u4e16\u754c\u5404\u5730\u7684\u7279\u8272\u5e03\u6599\u3002\u4ee5\u4e0b\u662f\u5979\u5982\u4f55\u8207\u5ba2\u6236\u4fdd\u6301\u826f\u597d\u95dc\u4fc2\u4e26\u53d6\u5f97\u6210\u529f\u7684\u79d8\u8a23\uff1a<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u500b\u4eba\u5316\u670d\u52d9\uff1a<\/strong>&nbsp;\u7c73\u5a6d\u975e\u5e38\u4e86\u89e3\u5979\u7684\u9867\u5ba2\uff0c\u4e26\u6839\u64da\u4ed6\u5011\u7684\u559c\u597d\u63a8\u85a6\u4ed6\u5011\u6703\u559c\u6b61\u7684\u5e03\u6599\u3002\u9019\u7a2e\u7d30\u7dfb\u5468\u5230\u7684\u670d\u52d9\u8b93\u5979\u7684\u9867\u5ba2\u4e0d\u65b7\u56de\u982d\u5149\u9867\u3002.<\/li>\n\n\n\n<li><strong>\u807d\u53d6\u56de\u994b\uff1a<\/strong>&nbsp;\u7c73\u5a6d\u7d93\u5e38\u8a62\u554f\u9867\u5ba2\u5c0d\u5e03\u6599\u7684\u770b\u6cd5\u4ee5\u53ca\u662f\u5426\u6eff\u610f\u5176\u54c1\u8cea\u3002\u7576\u9867\u5ba2\u63d0\u5230\u60f3\u8981\u74b0\u4fdd\u6750\u6599\u6642\uff0c\u7c73\u5a6d\u4e5f\u6703\u958b\u59cb\u5c0b\u627e\u4e26\u63d0\u4f9b\u9019\u4e9b\u6750\u6599\uff0c\u9019\u8868\u660e\u5979\u78ba\u5be6\u5728\u8a8d\u771f\u50be\u807d\u9867\u5ba2\u7684\u9700\u6c42\u3002.<\/li>\n\n\n\n<li><strong>\u5ba2\u88fd\u8a02\u55ae\uff1a<\/strong>&nbsp;\u7c73\u5a6d\u63d0\u4f9b\u5ba2\u88fd\u5316\u670d\u52d9\uff0c\u5ba2\u6236\u53ef\u4ee5\u8a02\u8cfc\u9700\u8981\u55ae\u7368\u751f\u7522\u7684\u7279\u5b9a\u7d21\u7e54\u54c1\u3002\u9019\u7a2e\u9748\u6d3b\u6027\u610f\u5473\u8457\u5979\u7684\u5ba2\u6236\u7e3d\u662f\u53ef\u4ee5\u5f9e\u5979\u90a3\u88e1\u7372\u5f97\u4ed6\u5011\u771f\u6b63\u9700\u8981\u7684\u7522\u54c1\u3002.<\/li>\n\n\n\n<li><strong>\u4fdd\u6301\u806f\u7e6b\uff1a<\/strong>&nbsp;\u7c73\u5a6d\u6bcf\u6708\u90fd\u6703\u767c\u9001\u4e00\u5c01\u96fb\u5b50\u5831\uff0c\u5167\u5bb9\u5305\u62ec\u4ecb\u7d39\u65b0\u5e03\u6599\u3001\u5206\u4eab\u9867\u5ba2\u6545\u4e8b\u4ee5\u53ca\u63d0\u4f9b\u7279\u50f9\u512a\u60e0\u3002\u9019\u8b93\u5979\u7684\u9867\u5ba2\u80fd\u5920\u96a8\u6642\u4e86\u89e3\u6700\u65b0\u52d5\u614b\uff0c\u4e26\u5c0d\u5373\u5c07\u63a8\u51fa\u7684\u65b0\u54c1\u5145\u6eff\u671f\u5f85\u3002.<\/li>\n\n\n\n<li><strong>\u5feb\u901f\u7cfe\u6b63\u932f\u8aa4\uff1a<\/strong>&nbsp;\u5982\u679c\u7c73\u5a6d\u5728\u8a02\u55ae\u4e0a\u51fa\u932f\uff0c\u5979\u6703\u7acb\u5373\u9053\u6b49\uff0c\u6539\u6b63\u932f\u8aa4\uff0c\u4e26\u7d66\u4e88\u4e00\u4e9b\u6298\u6263\u3002\u9019\u7a2e\u5feb\u901f\u97ff\u61c9\u78ba\u4fdd\u4e86\u9867\u5ba2\u5c0d\u5979\u7684\u670d\u52d9\u4ecd\u7136\u4fe1\u4efb\u548c\u6eff\u610f\u3002.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u5728\u7c73\u5a6d\u7684\u8cbf\u6613\u516c\u53f8\u88e1\uff0c\u59a5\u5584\u7ba1\u7406\u5ba2\u6236\u95dc\u4fc2\u6709\u52a9\u65bc\u5979\u7372\u5f97\u66f4\u591a\u56de\u982d\u5ba2\uff0c\u5efa\u7acb\u5ba2\u6236\u5fe0\u8aa0\u5ea6\uff0c\u4e26\u7dad\u6301\u826f\u597d\u7684\u8072\u8b7d\u3002.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2.png\" alt=\"\u8cbf\u6613\u516c\u53f8\u8001\u95c6\u7c73\u5a6d\u4f7f\u7528\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\u4f86\u5efa\u7acb\u548c\u7dad\u8b77\u826f\u597d\u7684\u5ba2\u6236\u95dc\u4fc2\u3002.\" class=\"wp-image-4538\" style=\"border-style:none;border-width:0px;border-radius:8px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2-300x300.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2-150x150.png 150w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/17137543007579-2-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"crm-software-vs-crm-strategy\"><\/span><strong>CRM\u8edf\u9ad4\u8207CRM\u7b56\u7565<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u96d6\u7136\u662f\u4e00\u7a2e\u6539\u5584\u5ba2\u6236\u95dc\u4fc2\u7684\u7b56\u7565\uff0c\u4f46\u5b83\u901a\u5e38\u6307\u7684\u662f\u7279\u5b9a\u7684\u8edf\u9ad4\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-is-crm-software\"><\/span><strong>\u4ec0\u9ebc\u662fCRM\u8edf\u9ad4\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u8edf\u9ad4\u662f\u4e00\u7a2e\u6280\u8853\u5de5\u5177\uff0c\u53ef\u4ee5\u5e6b\u52a9\u4f01\u696d\u8ffd\u8e64\u8207\u5ba2\u6236\u7684\u6e9d\u901a\u65b9\u5f0f\u4ee5\u53ca\u5f9e\u4e2d\u4e86\u89e3\u5230\u7684\u8cc7\u8a0a\u3002\u5b83\u5c07\u6240\u6709\u5ba2\u6236\u8cc7\u8a0a\u96c6\u4e2d\u5728\u4e00\u500b\u5730\u65b9\uff0c\u5be6\u73fe\u884c\u92b7\u81ea\u52d5\u5316\uff0c\u7c21\u5316\u6e9d\u901a\u6d41\u7a0b\uff0c\u4e26\u63d0\u4f9b\u8a73\u7d30\u7684\u5831\u544a\uff0c\u5e6b\u52a9\u4f01\u696d\u66f4\u597d\u5730\u4e86\u89e3\u5ba2\u6236\u3002\u8a72\u8edf\u9ad4\u6709\u52a9\u65bc\u8ffd\u8e64\u92b7\u552e\u60c5\u6cc1\u3001\u7ba1\u7406\u884c\u92b7\u6d3b\u52d5\u4e26\u6539\u5584\u5ba2\u6236\u670d\u52d9\u3002\u7c21\u800c\u8a00\u4e4b\uff0cCRM\u8edf\u9ad4\u4f7f\u4f01\u696d\u66f4\u5bb9\u6613\u8207\u5ba2\u6236\u5efa\u7acb\u806f\u7e6b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ee5\u7c73\u5a6d\u7684\u5c0f\u578b\u4f01\u696d\u70ba\u4f8b\uff0c\u4f7f\u7528\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08CRM\uff09\u8edf\u9ad4\u53ef\u4ee5\u5e36\u4f86\u8a31\u591a\u597d\u8655\u3002\u5b83\u80fd\u5e6b\u52a9\u5979\u5c07\u6240\u6709\u5ba2\u6236\u8cc7\u8a0a\u96c6\u4e2d\u5728\u4e00\u500b\u5730\u65b9\uff0c\u65b9\u4fbf\u5979\u8ffd\u8e64\u6bcf\u4f4d\u5ba2\u6236\u7684\u559c\u597d\u548c\u904e\u5f80\u8a02\u55ae\u3002\u9019\u6a23\uff0c\u7c73\u5a6d\u5c31\u80fd\u5411\u5ba2\u6236\u767c\u9001\u66f4\u500b\u4eba\u5316\u7684\u8a0a\u606f\u548c\u512a\u60e0\u3002 CRM\u4e5f\u6703\u63d0\u9192\u5979\u4f55\u6642\u8ddf\u9032\u5ba2\u6236\uff0c\u907f\u514d\u932f\u5931\u4efb\u4f55\u92b7\u552e\u6a5f\u6703\u3002\u6b64\u5916\uff0c\u5982\u679c\u7c73\u5a6d\u5728\u8a02\u55ae\u8655\u7406\u4e0a\u51fa\u73fe\u932f\u8aa4\uff0cCRM\u4e5f\u80fd\u5e6b\u52a9\u5979\u5feb\u901f\u4fee\u6b63\u3002\u9019\u4e0d\u50c5\u80fd\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\uff0c\u9084\u80fd\u4fc3\u9032\u696d\u52d9\u6210\u9577\u3002.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u4e3b\u8981\u7279\u6027\u548c\u529f\u80fd<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u8edf\u9ad4\u65e8\u5728\u652f\u63f4\u8907\u96dc\u7684\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u6d3b\u52d5\u3002\u4ee5\u4e0b\u662f\u4e00\u4e9b\u901a\u5e38\u5305\u542b\u7684\u95dc\u9375\u7279\u6027\u548c\u529f\u80fd\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u806f\u7d61\u4eba\u7ba1\u7406\uff1a<\/strong>&nbsp;\u5c07\u6240\u6709\u5ba2\u6236\u8cc7\u8a0a\uff08\u5982\u96fb\u8a71\u865f\u78bc\u3001\u904e\u5f80\u5c0d\u8a71\u8a18\u9304\u548c\u91cd\u8981\u65e5\u671f\uff09\u96c6\u4e2d\u5728\u4e00\u500b\u5730\u65b9\uff0c\u65b9\u4fbf\u5c0b\u627e\u548c\u7ba1\u7406\u3002.<\/li>\n\n\n\n<li><strong>\u92b7\u552e\u7ba1\u7406\uff1a<\/strong>&nbsp;\u5f9e\u9996\u6b21\u63a5\u89f8\u5230\u6700\u7d42\u6210\u4ea4\uff0c\u8ffd\u8e64\u92b7\u552e\u7684\u6bcf\u500b\u6b65\u9a5f\uff0c\u70ba\u92b7\u552e\u5718\u968a\u63d0\u4f9b\u5feb\u901f\u5b8c\u6210\u4ea4\u6613\u6240\u9700\u7684\u5de5\u5177\u3002.<\/li>\n\n\n\n<li><strong>\u5ba2\u6236\u4e92\u52d5\u8ffd\u8e64\uff1a<\/strong>&nbsp;\u8a18\u9304\u4f01\u696d\u8207\u5ba2\u6236\u7684\u6bcf\u4e00\u6b21\u6e9d\u901a\uff0c\u7121\u8ad6\u662f\u96fb\u8a71\u3001\u96fb\u5b50\u90f5\u4ef6\u3001\u793e\u7fa4\u5a92\u9ad4\u6216\u9762\u5c0d\u9762\u4ea4\u6d41\u3002\u9019\u6709\u52a9\u65bc\u5168\u9762\u4e86\u89e3\u6bcf\u4f4d\u5ba2\u6236\u7684\u60c5\u6cc1\u3002.<\/li>\n\n\n\n<li><strong>\u884c\u92b7\u81ea\u52d5\u5316\uff1a<\/strong>&nbsp;\u900f\u904e\u81ea\u52d5\u7ba1\u7406\u884c\u92b7\u6d3b\u52d5\u3001\u5c0b\u627e\u65b0\u5ba2\u6236\u548c\u767c\u9001\u5b9a\u5411\u96fb\u5b50\u90f5\u4ef6\uff0c\u8b93\u884c\u92b7\u4efb\u52d9\u8b8a\u5f97\u66f4\u8f15\u9b06\u3002.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.jodoo.com\/doc\/13096\"><strong>\u5206\u6790 <\/strong><\/a><strong><a href=\"https:\/\/help.jodoo.com\/doc\/13096\" target=\"_blank\" rel=\"noreferrer noopener\">\u548c<\/a><\/strong><a href=\"https:\/\/help.jodoo.com\/doc\/13096\"><strong> \u5831\u9053\uff1a<\/strong><\/a>&nbsp;\u63d0\u4f9b\u95dc\u65bc\u5ba2\u6236\u884c\u70ba\u3001\u92b7\u552e\u6a21\u5f0f\u4ee5\u53ca\u884c\u92b7\u6d3b\u52d5\u6210\u6548\u7684\u8a73\u7d30\u5831\u544a\uff0c\u5e6b\u52a9\u4f01\u696d\u505a\u51fa\u660e\u667a\u7684\u6c7a\u7b56\u3002.<\/li>\n\n\n\n<li><strong>\u670d\u52d9\u7ba1\u7406\uff1a<\/strong>&nbsp;\u900f\u904e\u7d44\u7e54\u6c42\u52a9\u8acb\u6c42\u3001\u8ffd\u8e64\u670d\u52d9\u4ea4\u4ed8\u60c5\u6cc1\u4ee5\u53ca\u4f7f\u8207\u5ba2\u6236\u6e9d\u901a\u66f4\u52a0\u4fbf\u6377\uff0c\u6539\u5584\u5ba2\u6236\u670d\u52d9\u7684\u8655\u7406\u65b9\u5f0f\u3002.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-does-crm-software-differ-from-crm-strategy\"><\/span><strong>CRM\u8edf\u9ad4\u8207CRM\u7b56\u7565\u6709\u4f55\u4e0d\u540c\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u7b56\u7565\u65e8\u5728\u5e6b\u52a9\u4f01\u696d\u66f4\u597d\u5730\u8207\u5ba2\u6236\u5efa\u7acb\u95dc\u4fc2\uff0c\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\uff0c\u5ef6\u9577\u5ba2\u6236\u7559\u5b58\u6642\u9593\uff0c\u4e26\u4fc3\u9032\u4f01\u696d\u767c\u5c55\u3002 CRM\u8edf\u9ad4\u5247\u662f\u5be6\u73fe\u6b64\u7b56\u7565\u7684\u95dc\u9375\u6280\u8853\u3002\u5b83\u80fd\u5920\u81ea\u52d5\u57f7\u884c\u4efb\u52d9\uff0c\u78ba\u4fdd\u8cc7\u8a0a\u5b89\u5168\uff0c\u4e26\u63d0\u4f9b\u6709\u7528\u7684\u6578\u64da\uff0c\u5e6b\u52a9\u4f01\u696d\u505a\u51fa\u660e\u667a\u7684\u6c7a\u7b56\u3002\u56e0\u6b64\uff0cCRM\u7b56\u7565\u7684\u6838\u5fc3\u6982\u5ff5\u662f\u6539\u5584\u5ba2\u6236\u95dc\u4fc2\uff0c\u800cCRM\u8edf\u9ad4\u5247\u662f\u5c07\u6b64\u7406\u5ff5\u4ed8\u8af8\u5be6\u8e10\u7684\u5de5\u5177\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-has-crm-evolved\"><\/span><strong>\u9867\u5ba2\u95dc\u4fc2\u7ba1\u7406\uff08CRM\uff09\u662f\u5982\u4f55\u6f14\u8b8a\u7684\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7684\u767c\u5c55\u6b77\u7a0b\u5df2\u7d93\u5f9e\u7c21\u55ae\u7684\u624b\u5de5\u65b9\u6cd5\u6f14\u8b8a\u70ba\u6211\u5011\u4eca\u5929\u4f7f\u7528\u7684\u5148\u9032\u6578\u4f4d\u7cfb\u7d71\u3002\u8b93\u6211\u5011\u4f86\u770b\u770b\u5b83\u96a8\u8457\u6642\u9593\u7684\u63a8\u79fb\u767c\u751f\u4e86\u54ea\u4e9b\u8b8a\u5316\uff1a<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u65e9\u671f\u767c\u5c55\uff081970\u5e74\u4ee3\uff09\uff1a<\/strong>&nbsp;\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08CRM\uff09\u8d77\u6e90\u65bc1970\u5e74\u4ee3\uff0c\u7576\u6642\u4f01\u696d\u610f\u8b58\u5230\uff0c\u8207\u5176\u50c5\u50c5\u92b7\u552e\u7522\u54c1\uff0c\u4e0d\u5982\u5c08\u6ce8\u65bc\u5ba2\u6236\u3002\u4ed6\u5011\u4f7f\u7528\u4e00\u4e9b\u7c21\u55ae\u7684\u65b9\u6cd5\uff0c\u4f8b\u5982\u5c07\u5ba2\u6236\u8cc7\u8a0a\u8a18\u9304\u5728\u5e33\u7c3f\u4e2d\uff0c\u4ee5\u8ffd\u8e64\u6bcf\u4f4d\u5ba2\u6236\u8cfc\u8cb7\u4e86\u54ea\u4e9b\u7522\u54c1\u3002.<\/li>\n\n\n\n<li><strong>\u8cc7\u6599\u5eab\u884c\u92b7\uff0820\u4e16\u7d0080\u5e74\u4ee3\uff09\uff1a<\/strong>&nbsp;\u57281980\u5e74\u4ee3\uff0c\u4f01\u696d\u958b\u59cb\u5229\u7528\u66f4\u5b8c\u5584\u7684\u8cc7\u6599\u5eab\u4f86\u771f\u6b63\u4e86\u89e3\u5ba2\u6236\u3002\u4ed6\u5011\u6536\u96c6\u4e26\u5206\u6790\u5ba2\u6236\u8a0a\u606f\uff0c\u4ee5\u4fbf\u88fd\u4f5c\u51fa\u66f4\u9069\u5408\u4e0d\u540c\u985e\u578b\u5ba2\u6236\u7684\u5ee3\u544a\u3002.<\/li>\n\n\n\n<li><strong>\u806f\u7d61\u4eba\u7ba1\u7406\u8edf\u9ad4\uff081980\u5e74\u4ee3\u672b\u81f390\u5e74\u4ee3\u521d\uff09\uff1a<\/strong>&nbsp;\u5728\u6b64\u671f\u9593\uff0c\u65b0\u7684\u8edf\u9ad4\u53ef\u5354\u52a9\u92b7\u552e\u5718\u968a\u6574\u7406\u5ba2\u6236\u8cc7\u8a0a\u3002\u9019\u4f7f\u4ed6\u5011\u66f4\u5bb9\u6613\u8ffd\u8e64\u8207\u5ba2\u6236\u7684\u6d3d\u8ac7\u548c\u6703\u8b70\u8a18\u9304\u3002.<\/li>\n\n\n\n<li><strong>CRM\u7684\u8a95\u751f\uff081990\u5e74\u4ee3\u4e2d\u671f\uff09\uff1a<\/strong>&nbsp;\u300cCRM\u300d\u4e00\u8a5e\u958b\u59cb\u57281990\u5e74\u4ee3\u4e2d\u671f\u4f7f\u7528\u3002\u7576\u6642\uff0c\u6280\u8853\u7684\u767c\u5c55\u4f7f\u5f97\u516c\u53f8\u80fd\u5920\u5728\u4e0d\u540c\u90e8\u9580\u4e4b\u9593\u5171\u4eab\u5ba2\u6236\u8a0a\u606f\uff0c\u5f9e\u800c\u8b93\u6bcf\u500b\u4eba\u90fd\u80fd\u66f4\u597d\u5730\u4e86\u89e3\u4ed6\u5011\u7684\u5ba2\u6236\u3002.<\/li>\n\n\n\n<li><strong>\u7db2\u8def\u7e41\u69ae\u6642\u671f\uff081990\u5e74\u4ee3\u672b\u81f321\u4e16\u7d00\u521d\uff09\uff1a<\/strong>&nbsp;\u96a8\u8457\u7db2\u8def\u4f7f\u7528\u8005\u6578\u91cf\u7684\u6210\u9577\uff0c\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08CRM\uff09\u7cfb\u7d71\u4e5f\u96a8\u4e4b\u6539\u8b8a\u4e86\u3002\u4f01\u696d\u958b\u59cb\u5229\u7528\u7db2\u8def\u8207\u5ba2\u6236\u4e92\u52d5\uff0c\u4f8b\u5982\u767c\u9001\u96fb\u5b50\u90f5\u4ef6\u548c\u4f7f\u7528\u7dda\u4e0a\u8868\u55ae\u3002\u9019\u985e\u8edf\u9ad4\u958b\u59cb\u6574\u5408\u92b7\u552e\u3001\u884c\u92b7\u548c\u5ba2\u6236\u670d\u52d9\u7b49\u5de5\u5177\u3002.<\/li>\n\n\n\n<li><strong>SaaS \u7684\u8208\u8d77\u548c&nbsp;<\/strong><a href=\"https:\/\/help.jodoo.com\/doc\/11450\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u884c\u52d5\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406<\/strong><\/a><strong>&nbsp;\uff082000\u5e74\u4ee3\uff09\uff1a<\/strong>&nbsp;\u96f2\u7aef\u904b\u7b97\u964d\u4f4e\u4e86\u8edf\u9ad4\u6210\u672c\uff0c\u4e5f\u8b93\u5c0f\u578b\u4f01\u696d\u66f4\u5bb9\u6613\u4f7f\u7528\u9019\u6b3e\u8edf\u9ad4\u3002\u6b64\u5916\uff0c\u96a8\u8457\u667a\u6167\u578b\u624b\u6a5f\u7684\u666e\u53ca\uff0c\u884c\u52d5CRM\u8b93\u92b7\u552e\u548c\u670d\u52d9\u5718\u968a\u96a8\u6642\u96a8\u5730\u5b58\u53d6\u8cc7\u8a0a\u3002.<\/li>\n\n\n\n<li><strong>\u5927\u6578\u64da\u3001\u4eba\u5de5\u667a\u6167\u548c\u53ef\u5ba2\u88fd\u5316CRM\uff1a\u7121\u9700\u7de8\u5beb\u7a0b\u5f0f\u78bc\uff08\u4eca\u65e5\u5373\u53ef\u5be6\u73fe\uff09\uff1a<\/strong>&nbsp;\u5982\u4eca\uff0cCRM\u7cfb\u7d71\u5229\u7528\u5927\u6578\u64da\u548c\u4eba\u5de5\u667a\u6167\u4f86\u6df1\u5165\u4e86\u89e3\u5ba2\u6236\u884c\u70ba\u3002\u7121\u7a0b\u5f0f\u78bc\u6280\u8853\uff0c\u4f8b\u5982\u2026&nbsp;<a href=\"https:\/\/www.jodoo.com\/?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\" target=\"_blank\" rel=\"noreferrer noopener\">Jodoo<\/a>&nbsp;\u6b64\u5e73\u53f0\u8b93\u60a8\u53ea\u9700\u62d6\u653e\u5373\u53ef\u8f15\u9b06\u5efa\u7acb\u8868\u55ae\u3001\u5de5\u4f5c\u6d41\u7a0b\u548c\u5100\u8868\u677f\u3002\u5373\u4f7f\u60a8\u4e0d\u7cbe\u901a\u6280\u8853\uff0c\u4e5f\u80fd\u8f15\u9b06\u81ea\u8a02\u6d41\u7a0b\u4ee5\u6eff\u8db3\u60a8\u7684\u696d\u52d9\u9700\u6c42\u3002.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"types-of-crm\"><\/span><strong>CRM\u7684\u985e\u578b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u7cfb\u7d71\u7a2e\u985e\u7e41\u591a\uff0c\u56e0\u70ba\u6bcf\u5bb6\u516c\u53f8\u7684\u9700\u6c42\u5404\u4e0d\u76f8\u540c\u3002\u5373\u4f7f\u662f\u540c\u4e00\u884c\u696d\u6216\u5730\u5340\u7684\u516c\u53f8\uff0c\u5c0d\u696d\u52d9\u7684\u9700\u6c42\u4e5f\u53ef\u80fd\u6709\u6240\u5dee\u7570\u3002\u8b93\u6211\u5011\u4e00\u8d77\u4f86\u4e86\u89e3\u5404\u7a2e\u985e\u578b\u7684CRM\u7cfb\u7d71\u3002.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u71df\u904b\u578b\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff1a<\/strong>&nbsp;\u9019\u7a2e\u985e\u578b\u7684CRM\u7cfb\u7d71\u80fd\u8b93\u884c\u92b7\u3001\u92b7\u552e\u548c\u5ba2\u6236\u670d\u52d9\u7b49\u4e3b\u8981\u696d\u52d9\u6d41\u7a0b\u66f4\u52a0\u9806\u66a2\u4fbf\u6377\u3002\u5b83\u5e6b\u52a9\u4f01\u696d\u5c0b\u627e\u65b0\u5ba2\u6236\uff08\u6f5b\u5728\u5ba2\u6236\uff09\uff0c\u4e26\u63d0\u4f9b\u652f\u63f4\u4ee5\u7dad\u6301\u5ba2\u6236\u6eff\u610f\u5ea6\u3002\u4ee5\u4e0b\u662f\u71df\u904b\u578bCRM\u7cfb\u7d71\u7684\u4e3b\u8981\u7d44\u6210\u90e8\u5206\uff1a&nbsp;<strong>\u884c\u92b7\u81ea\u52d5\u5316\uff1a<\/strong>&nbsp;\u9019\u90e8\u5206\u529f\u80fd\u6709\u52a9\u65bc\u7ba1\u7406\u548c\u7c21\u5316\u884c\u92b7\u6d3b\u52d5\u4e2d\u8de8\u4e0d\u540c\u7ba1\u9053\uff08\u4f8b\u5982\u96fb\u5b50\u90f5\u4ef6\u3001\u7dda\u4e0a\u804a\u5929\u548c\u7db2\u7ad9\u6d3b\u52d5\uff09\u7684\u6240\u6709\u6b65\u9a5f\uff0c\u4e26\u6709\u52a9\u65bc\u6709\u6548\u5730\u8655\u7406\u6f5b\u5728\u5ba2\u6236\u3002.&nbsp;<strong>\u92b7\u552e\u81ea\u52d5\u5316\uff1a<\/strong>&nbsp;\u9019\u6709\u52a9\u65bc\u6e1b\u5c11\u8017\u6642\u7684\u624b\u52d5\u4efb\u52d9\uff0c\u5f9e\u800c\u52a0\u5feb\u92b7\u552e\u6d41\u7a0b\uff0c\u4f7f\u92b7\u552e\u5718\u968a\u66f4\u5bb9\u6613\u5b8c\u6210\u5de5\u4f5c\u3002.&nbsp;<strong>\u5ba2\u6236\u670d\u52d9\uff1a<\/strong>&nbsp;\u9019\u6b3e\u8edf\u9ad4\u53ef\u4ee5\u81ea\u52d5\u5b8c\u6210\u8a31\u591a\u5ba2\u6236\u670d\u52d9\u4efb\u52d9\uff0c\u4f8b\u5982\u547c\u53eb\u4e2d\u5fc3\u7684\u96fb\u8a71\u8f49\u63a5\u548c\u8cc7\u8a0a\u7ba1\u7406\u3002\u5b83\u9084\u63d0\u4f9b\u4e86\u4e00\u4e9b\u81ea\u52a9\u670d\u52d9\u5de5\u5177\uff0c\u4f8b\u5982\u804a\u5929\u6a5f\u5668\u4eba\u548c\u7dda\u4e0a\u5e6b\u52a9\u4e2d\u5fc3\u3002.<\/li>\n\n\n\n<li><strong>\u5206\u6790\u578b\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff1a<\/strong>&nbsp;\u9019\u7a2e\u985e\u578b\u7684\u5de5\u5177\u900f\u904e\u5206\u6790\u6578\u64da\uff0c\u5e6b\u52a9\u60a8\u66f4\u4e86\u89e3\u5ba2\u6236\u3002\u5b83\u6536\u96c6\u4e26\u6574\u5408\u95dc\u65bc\u5ba2\u6236\u7684\u5404\u7a2e\u4fe1\u606f\uff0c\u4f8b\u5982\u4ed6\u5011\u7684\u884c\u70ba\u3001\u6f5b\u5728\u8cfc\u8cb7\u610f\u5716\u4ee5\u53ca\u5176\u4ed6\u8a73\u7d30\u8cc7\u8a0a\u3002\u9019\u70ba\u6bcf\u4f4d\u5ba2\u6236\u5275\u5efa\u4e86\u4e00\u500b\u5b8c\u6574\u7684\u6a94\u6848\u3002\u6709\u4e86\u9019\u4e9b\u8a0a\u606f\uff0c\u60a8\u53ef\u4ee5\u5728\u5ba2\u6236\u6bcf\u6b21\u806f\u7e6b\u60a8\u6642\u5feb\u901f\u63d0\u4f9b\u500b\u4eba\u5316\u9ad4\u9a57\uff0c\u78ba\u4fdd\u7acb\u5373\u6eff\u8db3\u4ed6\u5011\u7684\u9700\u6c42\u3002.<\/li>\n\n\n\n<li><strong>\u5354\u4f5c\u5f0f\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff1a<\/strong>&nbsp;\u9019\u7a2e\u985e\u578b\u7684CRM\u7cfb\u7d71\u900f\u904e\u5171\u4eab\u6578\u64da\uff0c\u5e6b\u52a9\u884c\u92b7\u548c\u92b7\u552e\u7b49\u4e0d\u540c\u5718\u968a\u66f4\u597d\u5730\u5354\u4f5c\u3002\u5b83\u6574\u5408\u4e86\u884c\u92b7\u3001\u92b7\u552e\u548c\u5176\u4ed6\u696d\u52d9\u6578\u64da\uff0c\u4ee5\u5e6b\u52a9\u4fc3\u6210\u4ea4\u6613\u4e26\u4e86\u89e3\u5ba2\u6236\u7684\u9700\u6c42\u548c\u671f\u671b\u3002\u5354\u4f5c\u5f0fCRM\u7cfb\u7d71\u4e3b\u8981\u6709\u5169\u7a2e\uff1a&nbsp;<strong>\u806f\u7d61\u4eba\u7ba1\u7406\uff1a<\/strong>&nbsp;\u9019\u5957\u7cfb\u7d71\u53ef\u5354\u52a9\u92b7\u552e\u5718\u968a\u8ffd\u8e64\u6240\u6709\u806f\u7d61\u4eba\u53ca\u5176\u76f8\u95dc\u8cc7\u8a0a\u3002\u5b83\u81f3\u95dc\u91cd\u8981\uff0c\u56e0\u70ba\u5b83\u5305\u542b\u4e86\u6240\u6709\u95dc\u65bc\u5ba2\u6236\u7684\u76f4\u63a5\u8cc7\u8a0a\u3002.&nbsp;<strong>\u901a\u8def\u7ba1\u7406\uff1a<\/strong>&nbsp;\u9019\u5957\u7cfb\u7d71\u7ba1\u7406\u516c\u53f8\u5982\u4f55\u900f\u904e\u5404\u7a2e\u65b9\u5f0f\u8207\u53d7\u773e\u6e9d\u901a\uff0c\u4f8b\u5982\u6578\u4f4d\u884c\u92b7\u548c\u7279\u5b9a\u7684\u5b9a\u5411\u884c\u92b7\u6d3b\u52d5\uff08\u5982ABM\uff09\u3002\u5b83\u6709\u52a9\u65bc\u89f8\u53ca\u66f4\u591a\u53d7\u773e\uff0c\u4e26\u8b93\u4ed6\u5011\u7121\u8ad6\u8eab\u8655\u4f55\u5730\u6216\u9078\u64c7\u4f55\u7a2e\u65b9\u5f0f\u8207\u516c\u53f8\u4e92\u52d5\uff0c\u90fd\u80fd\u4fdd\u6301\u53c3\u8207\u3002.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"why-is-crm-important\"><\/span><strong>\u70ba\u4ec0\u9ebc\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08CRM\uff09\u5982\u6b64\u91cd\u8981\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 (CRM) \u975e\u5e38\u91cd\u8981\uff0c\u56e0\u70ba\u5b83\u80fd\u5e6b\u52a9\u516c\u53f8\u66f4\u597d\u3001\u66f4\u6709\u6548\u7387\u5730\u8207\u5ba2\u6236\u4e92\u52d5\u3002\u4ee5\u4e0b\u662f CRM \u5982\u6b64\u95dc\u9375\u7684\u539f\u56e0\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\uff1a<\/strong>&nbsp;CRM\u7b56\u7565\u8b93\u4f01\u696d\u80fd\u5920\u4ee5\u500b\u4eba\u5316\u7684\u65b9\u5f0f\u5c0d\u5f85\u6bcf\u4e00\u4f4d\u5ba2\u6236\u3002\u5b83\u5011\u8ffd\u8e64\u5ba2\u6236\u7684\u884c\u70ba\u548c\u8cfc\u8cb7\u8a18\u9304\uff0c\u5e6b\u52a9\u4f01\u696d\u4e86\u89e3\u5ba2\u6236\u7684\u559c\u597d\u548c\u9700\u6c42\u3002\u9019\u6a23\u4e00\u4f86\uff0c\u4f01\u696d\u5c31\u80fd\u8abf\u6574\u8a0a\u606f\u50b3\u905e\u548c\u512a\u60e0\u6d3b\u52d5\uff0c\u9032\u800c\u63d0\u5347\u9867\u5ba2\u6eff\u610f\u5ea6\u3002.<\/li>\n\n\n\n<li><strong>\u92b7\u552e\u984d\u6210\u9577\uff1a<\/strong>&nbsp;CRM\u5de5\u5177\u53ef\u5354\u52a9\u4f01\u696d\u66f4\u6709\u7cfb\u7d71\u5730\u7ba1\u7406\u92b7\u552e\u7dda\u7d22\u4e26\u8ddf\u9032\u92b7\u552e\u6a5f\u6703\u3002\u900f\u904e\u5206\u6790\u6578\u64da\uff0c\u4f01\u696d\u53ef\u4ee5\u767c\u73fe\u92b7\u552e\u8da8\u52e2\u548c\u5ba2\u6236\u504f\u597d\uff0c\u5f9e\u800c\u66f4\u7cbe\u6e96\u5730\u9032\u884c\u884c\u92b7\u6d3b\u52d5\uff0c\u4e26\u63d0\u9ad8\u7522\u54c1\u92b7\u552e\u3002\u9019\u7a2e\u5c08\u6ce8\u7684\u884c\u92b7\u7b56\u7565\u6700\u7d42\u6703\u5e36\u4f86\u66f4\u9ad8\u7684\u92b7\u552e\u984d\u3002.<\/li>\n\n\n\n<li><strong>\u63d0\u9ad8\u71df\u904b\u6548\u7387\uff1a<\/strong>&nbsp;CRM\u8edf\u9ad4\u80fd\u5920\u81ea\u52d5\u5b8c\u6210\u8cc7\u6599\u8f38\u5165\u548c\u92b7\u552e\u7dda\u7d22\u8ffd\u8e64\u7b49\u65e5\u5e38\u4efb\u52d9\uff0c\u9032\u800c\u6e1b\u5c11\u4eba\u5de5\u64cd\u4f5c\uff0c\u7bc0\u7701\u6642\u9593\uff0c\u8b93\u92b7\u552e\u5718\u968a\u66f4\u5c08\u6ce8\u65bc\u8207\u5ba2\u6236\u6e9d\u901a\u4e26\u4fc3\u6210\u92b7\u552e\u3002 CRM\u7cfb\u7d71\u4e5f\u63d0\u4f9b\u5100\u9336\u677f\u548c\u5831\u544a\uff0c\u5e6b\u52a9\u4f01\u696d\u66f4\u597d\u5730\u7ba1\u7406\u696d\u52d9\u904b\u4f5c\u3002.<\/li>\n\n\n\n<li><strong>\u5ba2\u6236\u7559\u5b58\u7387\uff1a<\/strong>&nbsp;CRM\u7cfb\u7d71\u5e6b\u52a9\u4f01\u696d\u8a73\u7d30\u8a18\u9304\u8207\u5ba2\u6236\u7684\u6e9d\u901a\u5167\u5bb9\u3002\u9019\u6709\u52a9\u65bc\u4f01\u696d\u5feb\u901f\u89e3\u6c7a\u554f\u984c\uff0c\u63d0\u5347\u9867\u5ba2\u6eff\u610f\u5ea6\u3002\u9019\u4e9b\u7cfb\u7d71\u9084\u80fd\u81ea\u52d5\u767c\u9001\u7e8c\u7d04\u63d0\u9192\u3001\u7522\u54c1\u66f4\u65b0\u901a\u77e5\uff0c\u751a\u81f3\u53ea\u662f\u554f\u5019\u4e00\u8072\uff0c\u9032\u800c\u6709\u6548\u9632\u6b62\u5ba2\u6236\u6d41\u5931\u3002.<\/li>\n\n\n\n<li><strong>\u70ba\u6c7a\u7b56\u63d0\u4f9b\u5bf6\u8cb4\u898b\u89e3\uff1a<\/strong>&nbsp;CRM\u7cfb\u7d71\u6536\u96c6\u5927\u91cf\u6578\u64da\uff0c\u5e6b\u52a9\u4f01\u696d\u66f4\u4e86\u89e3\u5ba2\u6236\u3002\u9019\u4e9b\u6578\u64da\u5305\u62ec\u5ba2\u6236\u7684\u559c\u597d\u548c\u884c\u70ba\u65b9\u5f0f\u3002\u4f01\u696d\u5229\u7528\u9019\u4e9b\u6578\u64da\u505a\u51fa\u660e\u667a\u7684\u6c7a\u7b56\uff0c\u56e0\u70ba\u5b83\u53ef\u4ee5\u63d0\u4f9b\u8a73\u7d30\u7684\u5831\u544a\uff0c\u5e6b\u52a9\u4ed6\u5011\u4e86\u89e3\u92b7\u552e\u548c\u884c\u92b7\u7684\u6210\u6548\u4ee5\u53ca\u5ba2\u6236\u7684\u56de\u994b\u3002.<\/li>\n\n\n\n<li><strong>\u6539\u9032&nbsp;<\/strong><a href=\"https:\/\/help.jodoo.com\/doc\/14264\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u8cc7\u6599\u5b89\u5168<\/strong><\/a><strong>:<\/strong>&nbsp;\u5c07\u6240\u6709\u5ba2\u6236\u8cc7\u6599\u96c6\u4e2d\u5132\u5b58\u5728\u4e00\u500b\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\u4e2d\uff0c\u6709\u52a9\u65bc\u9632\u6b62\u8cc7\u6599\u907a\u5931\u6216\u88ab\u76dc\u3002\u8a72\u7cfb\u7d71\u5177\u6709\u7279\u6b8a\u7684\u63a7\u5236\u529f\u80fd\uff0c\u50c5\u5141\u8a31\u7279\u5b9a\u4eba\u54e1\u67e5\u770b\u654f\u611f\u8cc7\u8a0a\uff0c\u5f9e\u800c\u63d0\u9ad8\u4e86\u5b89\u5168\u6027\u3002.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"challenges-in-implementing-crm\"><\/span><strong>CRM\u5be6\u65bd\u904e\u7a0b\u4e2d\u6240\u9762\u81e8\u7684\u6311\u6230<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u8981\u6210\u529f\u5efa\u69cb\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\uff08CRM\uff09\uff0c\u5fc5\u9808\u8003\u616e\u5176\u4f7f\u7528\u8005\u7fa4\u9ad4\uff0c\u56e0\u70ba\u4ed6\u5011\u662f\u7cfb\u7d71\u6210\u529f\u7684\u95dc\u9375\u3002\u4ee5\u4e0b\u662f\u4e00\u4e9b\u9700\u8981\u8003\u616e\u7684\u4e3b\u8981\u56e0\u7d20\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8b8a\u66f4\u7ba1\u7406\uff1a<\/strong>&nbsp;\u89e3\u91cb CRM \u7684\u7528\u9014\u4ee5\u53ca\u7372\u5f97\u9818\u5c0e\u5c64\u7684\u652f\u6301\u975e\u5e38\u91cd\u8981\uff0c\u9019\u6709\u52a9\u65bc\u6bcf\u500b\u4eba\u9069\u61c9\u65b0\u7cfb\u7d71\u3002.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/@JodooHQ\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u57f9\u8a13\u548c\u6559\u80b2<\/strong><\/a><strong>:<\/strong>&nbsp;\u6bcf\u500b\u4eba\u90fd\u61c9\u8a72\u63a5\u53d7\u8207\u5176\u5de5\u4f5c\u76f8\u7b26\u7684\u8a13\u7df4\u3002\u9019\u6709\u52a9\u65bc\u4ed6\u5011\u96a8\u8457CRM\u7cfb\u7d71\u7684\u4e0d\u65b7\u8b8a\u5316\u800c\u66f4\u597d\u5730\u4f7f\u7528\u5b83\u3002\u56e0\u6b64\uff0cCRM\u7cfb\u7d71\u6613\u65bc\u5b78\u7fd2\u548c\u4f7f\u7528\u81f3\u95dc\u91cd\u8981\u3002.<\/li>\n\n\n\n<li><strong>\u7528\u6236\u8a8d\u53ef\uff1a<\/strong>&nbsp;\u8b93\u4f7f\u7528\u8005\u53c3\u8207\u9078\u64c7\u4e26\u8a2d\u5b9aCRM\u7cfb\u7d71\uff0c\u80fd\u8b93\u4ed6\u5011\u66f4\u6a02\u65bc\u4f7f\u7528\uff0c\u56e0\u70ba\u7cfb\u7d71\u66f4\u7b26\u5408\u4ed6\u5011\u7684\u9700\u6c42\u3002\u9748\u6d3b\u4e14\u9ad8\u5ea6\u53ef\u5ba2\u88fd\u5316\u7684CRM\u7cfb\u7d71\u66f4\u80fd\u6eff\u8db3\u696d\u52d9\u9700\u6c42\u3002\u56e0\u6b64\uff0c\u6211\u5011\u63a8\u85a6\u63a1\u7528\u7121\u7a0b\u5f0f\u78bc\u65b9\u5f0f\u7684CRM\u7cfb\u7d71\uff0c\u7a0d\u5f8c\u6211\u5011\u5c07\u8a73\u7d30\u4ecb\u7d39\u3002.<\/li>\n\n\n\n<li><strong>\u6587\u5316\u5951\u5408\u5ea6\uff1a<\/strong>&nbsp;\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\uff08CRM\uff09\u61c9\u8a72\u8207\u516c\u53f8\u7684\u904b\u4f5c\u65b9\u5f0f\u76f8\u7b26\u3002\u9019\u6a23\u53ef\u4ee5\u8b93\u6bcf\u500b\u4eba\u90fd\u66f4\u5bb9\u6613\u63a1\u7528\u4ee5\u5ba2\u6236\u70ba\u4e2d\u5fc3\u7684\u65b9\u6cd5\u3002.<\/li>\n\n\n\n<li><strong>\u56de\u994b\u6a5f\u5236\uff1a<\/strong>&nbsp;\u4fdd\u6301\u4f7f\u7528\u8005\u5b9a\u671f\u56de\u994b\u7ba1\u9053\u66a2\u901a\u3002\u9019\u6709\u52a9\u65bc\u6539\u9032\u7cfb\u7d71\u4e26\u5feb\u901f\u89e3\u6c7a\u554f\u984c\u3002.<\/li>\n\n\n\n<li><strong>\u9818\u5c0e\u529b\u548c\u5021\u5c0e\uff1a<\/strong>&nbsp;\u9818\u5c0e\u8005\u61c9\u8a72\u4f7f\u7528\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\uff08CRM\uff09\uff0c\u4e26\u5411\u5927\u5bb6\u4ecb\u7d39\u5b83\u7684\u512a\u9ede\u3002\u9019\u53ef\u4ee5\u6fc0\u52f5\u6240\u6709\u4eba\u6709\u6548\u5730\u4f7f\u7528\u5b83\u3002.<\/li>\n\n\n\n<li><strong>\u7ba1\u7406\u9810\u671f\uff1a<\/strong>&nbsp;\u52d9\u5fc5\u6e05\u695a\u4e86\u89e3CRM\u7cfb\u7d71\u7684\u529f\u80fd\u548c\u9650\u5236\u3002\u9019\u6709\u52a9\u65bc\u907f\u514d\u65e5\u5f8c\u5931\u671b\uff0c\u4e26\u78ba\u4fdd\u7cfb\u7d71\u7b26\u5408\u516c\u53f8\u7684\u9700\u6c42\u3002.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"case-study-implementing-jodoo-crm-to-innovate-sales-processes\"><\/span><strong>\u6848\u4f8b\u7814\u7a76\uff1a\u5be6\u65bd&nbsp;<\/strong><a href=\"https:\/\/www.jodoo.com\/index\/template\/6588e51c4c02dd4e3f332606?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Jodoo CRM<\/strong><\/a><strong>&nbsp;\u5275\u65b0\u92b7\u552e\u6d41\u7a0b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1804\" height=\"1106\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2.png\" alt=\"Jodoo CRM\u92b7\u552e\u5206\u6790\u5100\u9336\u677f\" class=\"wp-image-4539\" style=\"border-radius:8px;border-top-color:var(--theme-palette-color-9, #2A9073);border-top-width:24px;border-right-color:var(--theme-palette-color-9, #2A9073);border-right-width:24px;border-bottom-style:none;border-bottom-width:0px;border-left-color:var(--theme-palette-color-9, #2A9073);border-left-width:24px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2.png 1804w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-300x184.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-1024x628.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-768x471.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-2-1536x942.png 1536w\" sizes=\"auto, (max-width: 1804px) 100vw, 1804px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-were-the-problems\"><\/span><strong>\u5177\u9ad4\u554f\u984c\u662f\u4ec0\u9ebc\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6211\u5011\u7684\u4e00\u4f4d\u5ba2\u6236\u662f\u4e00\u5bb6\u7a7a\u9593\u6539\u9020\u548c\u7ffb\u65b0\u516c\u53f8\uff0c\u81f4\u529b\u65bc\u7d66\u5ba2\u6236\u7559\u4e0b\u6df1\u523b\u5370\u8c61\u3002\u96a8\u8457\u8d8a\u4f86\u8d8a\u591a\u7684\u4eba\u8aee\u8a62\u4ed6\u5011\u7684\u670d\u52d9\uff0c\u4ed6\u5011\u767c\u73fe\u5f88\u96e3\u8ffd\u8e64\u5ba2\u6236\u7dda\u7d22\uff0c\u4e5f\u96e3\u4ee5\u78ba\u4fdd\u92b7\u552e\u5718\u968a\u548c\u5c08\u6848\u5718\u968a\u4e4b\u9593\u7684\u6709\u6548\u6e9d\u901a\u3002\u4ed6\u5011\u6c92\u6709\u4e00\u500b\u80fd\u5920\u8655\u7406\u6240\u6709\u4e8b\u52d9\u7684\u7cfb\u7d71\uff0c\u9019\u4f7f\u5f97\u6574\u7406\u5ba2\u6236\u8cc7\u8a0a\u3001\u88fd\u4f5c\u5831\u50f9\u55ae\u548c\u8a08\u7b97\u4ed8\u6b3e\u8b8a\u5f97\u5341\u5206\u56f0\u96e3\u3002\u904e\u53bb\uff0c\u4ed6\u5011\u53ea\u80fd\u624b\u52d5\u5b8c\u6210\u9019\u4e9b\u5de5\u4f5c\uff0c\u9019\u5e38\u5e38\u5c0e\u81f4\u932f\u8aa4\u548c\u5ef6\u8aa4\u3002\u56e0\u6b64\uff0c\u4ed6\u5011\u5f88\u96e3\u70ba\u6709\u610f\u5411\u7684\u5ba2\u6236\u63d0\u4f9b\u5feb\u901f\u4e14\u6e96\u78ba\u7684\u5831\u50f9\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-did-we-fix-them\"><\/span><strong>\u6211\u5011\u662f\u5982\u4f55\u4fee\u5fa9\u5b83\u5011\u7684\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ed6\u5011\u5b89\u88dd&nbsp;<a href=\"https:\/\/www.jodoo.com\/index\/blog\/2211\" target=\"_blank\" rel=\"noreferrer noopener\">Jodoo CRM\u7cfb\u7d71<\/a>&nbsp;\u96a8\u8457\u5de5\u4f5c\u91cf\u7684\u589e\u52a0\uff0c\u9019\u5957\u7cfb\u7d71\u5e6b\u52a9\u4ed6\u5011\u66f4\u597d\u5730\u7ba1\u7406\u5de5\u4f5c\u3002\u5b83\u5728\u4ee5\u4e0b\u5e7e\u500b\u91cd\u8981\u65b9\u9762\u70ba\u4ed6\u5011\u63d0\u4f9b\u4e86\u5e6b\u52a9\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7dda\u7d22\u7ba1\u7406\uff1a<\/strong>\u00a0\u8a72\u7cfb\u7d71\u5f9e\u7db2\u7ad9\u3001\u96fb\u5b50\u90f5\u4ef6\u548c\u793e\u4ea4\u5a92\u9ad4\u7b49\u4e0d\u540c\u7ba1\u9053\u6536\u96c6\u5ba2\u6236\u8cc7\u8a0a\u3002\u7136\u5f8c\uff0c\u5b83\u6703\u81ea\u52d5\u5c07\u9019\u4e9b\u6f5b\u5728\u5ba2\u6236\u5206\u914d\u7d66\u5408\u9069\u7684\u92b7\u552e\u4eba\u54e1\u3002\u00a0<a href=\"https:\/\/www.jodoo.com\/index\/blog\/2236\" target=\"_blank\" rel=\"noreferrer noopener\">WhatsApp<\/a>, \u9019\u6a23\u5c31\u53ef\u4ee5\u5feb\u901f\u8ddf\u9032\uff0c\u4fdd\u6301\u4ed6\u5011\u7684\u8208\u8da3\u3002.<\/li>\n\n\n\n<li><strong>\u5831\u50f9\u7522\u751f\uff1a<\/strong>&nbsp;\u8a72\u7cfb\u7d71\u5141\u8a31\u92b7\u552e\u4eba\u54e1\u5275\u5efa&nbsp;<a href=\"https:\/\/www.jodoo.com\/index\/blog\/2315\" target=\"_blank\" rel=\"noreferrer noopener\">\u500b\u6027\u5316\u5831\u50f9<\/a>&nbsp;\u91dd\u5c0d\u6bcf\u4f4d\u9867\u5ba2\uff0c\u4ed6\u5011\u53ef\u4ee5\u8abf\u6574\u50f9\u683c\u548c\u5229\u6f64\uff0c\u78ba\u4fdd\u65e2\u80fd\u63d0\u4f9b\u512a\u60e0\u7684\u50f9\u683c\uff0c\u53c8\u80fd\u7372\u5229\u3002.<\/li>\n\n\n\n<li><strong>\u4f63\u91d1\u8a08\u7b97\uff1a<\/strong>&nbsp;\u8a72\u7cfb\u7d71\u4f7f\u7528\u53ef\u81ea\u8a02\u7684\u516c\u5f0f\u4f86\u8a08\u7b97\u6bcf\u7b46\u92b7\u552e\u61c9\u652f\u4ed8\u7d66\u92b7\u552e\u4eba\u54e1\u7684\u91d1\u984d\uff0c\u78ba\u4fdd\u6bcf\u500b\u4eba\u90fd\u80fd\u6839\u64da\u6700\u7d42\u50f9\u683c\u7372\u5f97\u516c\u5e73\u7684\u4efd\u984d\u3002.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"2943\" height=\"2769\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01.png\" alt=\"Jodoo CRM \u529f\u80fd\" class=\"wp-image-4540\" style=\"border-radius:8px;border-top-color:var(--theme-palette-color-9, #2A9073);border-top-width:24px;border-right-color:var(--theme-palette-color-9, #2A9073);border-right-width:24px;border-bottom-style:none;border-bottom-width:0px;border-left-color:var(--theme-palette-color-9, #2A9073);border-left-width:24px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01.png 2943w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-300x282.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-1024x963.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-768x723.png 768w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-1536x1445.png 1536w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/CRM-01-2048x1927.png 2048w\" sizes=\"auto, (max-width: 2943px) 100vw, 2943px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-did-we-implement-jodoo-crm\"><\/span><strong>\u6211\u5011\u662f\u5982\u4f55\u5be6\u4f5c Jodoo CRM \u7684\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u516c\u53f8IT\u90e8\u9580\u3001\u92b7\u552e\u5718\u968a\u548c\u9867\u554f\u901a\u529b\u5408\u4f5c\uff0c\u5171\u540c\u5efa\u69cb\u4e86CRM\u7cfb\u7d71\u3002\u4ee5\u4e0b\u662f\u4ed6\u5011\u7684\u642d\u5efa\u904e\u7a0b\uff1a<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u9700\u6c42\u5206\u6790\uff1a<\/strong>&nbsp;\u4ed6\u5011\u4ed4\u7d30\u5be9\u8996\u4e86\u92b7\u552e\u6d41\u7a0b\uff0c\u627e\u51fa\u53ef\u4ee5\u6539\u9032\u7684\u5730\u65b9\u3002\u7136\u5f8c\uff0c\u4ed6\u5011\u5beb\u4e0b\u4e86\u9700\u8981\u5c0d\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\u9032\u884c\u54ea\u4e9b\u5ba2\u88fd\u5316\u3002.<\/li>\n\n\n\n<li><strong>\u81ea\u8a02\u548c\u914d\u7f6e \u2013 \u4f7f\u7528&nbsp;<a href=\"https:\/\/www.jodoo.com\/index\/template\/6588e51c4c02dd4e3f332606?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\" target=\"_blank\" rel=\"noreferrer noopener\">Jodoo<\/a><\/strong><a href=\"https:\/\/www.jodoo.com\/index\/template\/6588e51c4c02dd4e3f332606?utm_source=blog&amp;utm_medium=internal_link&amp;utm_campaign=blog_2518&amp;utm_term=crm&amp;utm_content=crm_meaning\"><strong> \u7bc4\u672c<\/strong><\/a><strong>:<\/strong>&nbsp;\u8a72\u7cfb\u7d71\u57fa\u65bc Jodoo \u6a21\u677f\u9032\u884c\u4e86\u8abf\u6574\uff0c\u4ee5\u6eff\u8db3\u8a72\u516c\u53f8\u7279\u5b9a\u7684\u696d\u52d9\u9700\u6c42\u3002\u9019\u610f\u5473\u8457\u4ed6\u5011\u53ef\u4ee5\u8f15\u9b06\u5730\u8a2d\u5b9a\u5404\u7a2e\u529f\u80fd\uff0c\u4f8b\u5982\u7ba1\u7406\u92b7\u552e\u7dda\u7d22\u3001\u5efa\u7acb\u5831\u50f9\u55ae\u4ee5\u53ca\u4f7f\u7528\u7121\u7a0b\u5f0f\u78bc\u6280\u8853\u8a08\u7b97\u4f63\u91d1\u3002\u4ed6\u5011\u9084\u8a2d\u5b9a\u4e86\u7279\u6b8a\u7684\u4f7f\u7528\u8005\u89d2\u8272\uff0c\u4e26\u4e14&nbsp;<a href=\"https:\/\/help.jodoo.com\/doc\/18263\" target=\"_blank\" rel=\"noreferrer noopener\">\u6b0a\u9650<\/a>&nbsp;\u70ba\u4e86\u78ba\u4fdd\u8cc7\u6599\u7684\u5b89\u5168\u6027\u548c\u6e96\u78ba\u6027\u3002.<\/li>\n\n\n\n<li><strong>\u57f9\u8a13\u53ca\u63a1\u7d0d\uff1a<\/strong>&nbsp;\u4ed6\u5011\u53c3\u8207\u4e86\u6211\u5011\u7684&nbsp;<a href=\"https:\/\/help.jodoo.com\/doc\/2260\" target=\"_blank\" rel=\"noreferrer noopener\">\u57f9\u8a13\u8ab2\u7a0b<\/a>&nbsp;\u5b78\u7fd2\u5982\u4f55\u4f7f\u7528\u65b0\u7684\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\u53ca\u5176\u529f\u80fd\u3002\u4ed6\u5011\u4e5f\u70ba\u5927\u5bb6\u63d0\u4f9b\u5e6b\u52a9\u548c\u652f\u6301\uff0c\u5e6b\u52a9\u5927\u5bb6\u719f\u6089\u65b0\u7cfb\u7d71\u3002.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1396\" height=\"906\" src=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2.png\" alt=\"Jodoo CRM\u5831\u50f9\u5206\u6790\u5100\u9336\u677f\" class=\"wp-image-4541\" style=\"border-radius:8px;border-top-color:var(--theme-palette-color-9, #2A9073);border-top-width:24px;border-right-color:var(--theme-palette-color-9, #2A9073);border-right-width:24px;border-bottom-style:none;border-bottom-width:0px;border-left-color:var(--theme-palette-color-9, #2A9073);border-left-width:24px\" srcset=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2.png 1396w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2-300x195.png 300w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2-1024x665.png 1024w, https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/dashboard02-2-768x498.png 768w\" sizes=\"auto, (max-width: 1396px) 100vw, 1396px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-do-customers-think\"><\/span><strong>\u9867\u5ba2\u600e\u9ebc\u770b\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u65b0\u7684\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\uff08CRM\uff09\u986f\u8457\u63d0\u5347\u4e86\u5ba2\u6236\u5c0d\u670d\u52d9\u7684\u6eff\u610f\u5ea6\u3002\u73fe\u5728\uff0c\u516c\u53f8\u80fd\u5920\u66f4\u597d\u5730\u7ba1\u7406\u5ba2\u6236\u8a0a\u606f\uff0c\u4e26\u66f4\u5feb\u5730\u505a\u51fa\u56de\u61c9\u3002\u5ba2\u6236\u6ce8\u610f\u5230\uff0c\u516c\u53f8\u80fd\u5920\u8fc5\u901f\u4e86\u89e3\u4ed6\u5011\u7684\u9700\u6c42\uff0c\u4e26\u66f4\u7d30\u7dfb\u5730\u8207\u4ed6\u5011\u6e9d\u901a\u3002\u6b64\u5916\uff0cCRM\u7cfb\u7d71\u9084\u5e6b\u52a9\u92b7\u552e\u4ee3\u8868\u66f4\u5feb\u5730\u63d0\u4f9b\u6e05\u6670\u5408\u7406\u7684\u5831\u50f9\uff0c\u5ba2\u6236\u5c0d\u6b64\u975e\u5e38\u6eff\u610f\uff0c\u56e0\u70ba\u5b83\u53cd\u6620\u4e86\u516c\u53f8\u7684\u8aa0\u4fe1\u548c\u5408\u7406\u7684\u5b9a\u50f9\u3002\u800c\u4e14\uff0c\u66f4\u5b8c\u5584\u7684\u4f63\u91d1\u8ffd\u8e64\u7cfb\u7d71\u4e5f\u6fc0\u52f5\u4e86\u92b7\u552e\u4ee3\u8868\uff0c\u4f7f\u4ed6\u5011\u80fd\u5920\u66f4\u597d\u5730\u70ba\u5ba2\u6236\u63d0\u4f9b\u670d\u52d9\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"faqs\"><\/span><strong>\u5e38\u898b\u554f\u984c\u89e3\u7b54<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u5728\u4f01\u696d\u4e2d\u4f7f\u7528CRM\u7cfb\u7d71\u7684\u4e3b\u8981\u597d\u8655\u662f\u4ec0\u9ebc\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u7cfb\u7d71\u80fd\u5f9e\u591a\u65b9\u9762\u5e6b\u52a9\u4f01\u696d\uff0c\u4f8b\u5982\u6539\u5584\u5ba2\u6236\u95dc\u4fc2\u3001\u63d0\u5347\u92b7\u552e\u984d\u548c\u6539\u5584\u6578\u64da\u5206\u6790\u3002\u5b83\u5c07\u6240\u6709\u5ba2\u6236\u8cc7\u8a0a\u96c6\u4e2d\u5728\u4e00\u500b\u5e73\u53f0\u4e0a\uff0c\u4e26\u5be6\u73fe\u4efb\u52d9\u81ea\u52d5\u5316\uff0c\u5f9e\u800c\u4f7f\u670d\u52d9\u66f4\u52a0\u500b\u4eba\u5316\u548c\u5feb\u901f\u3002\u9019\u901a\u5e38\u6703\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\u548c\u5fe0\u8aa0\u5ea6\u3002.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>CRM\u7cfb\u7d71\u5982\u4f55\u5354\u52a9\u7ba1\u7406\u5ba2\u6236\u8cc7\u6599\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u7cfb\u7d71\u5c07\u6240\u6709\u5ba2\u6236\u8cc7\u8a0a\u96c6\u4e2d\u5132\u5b58\u5728\u4e00\u500b\u5730\u65b9\uff0c\u4f8b\u5982\u806f\u7d61\u8cc7\u8a0a\u3001\u4e92\u52d5\u8a18\u9304\u548c\u92b7\u552e\u8cc7\u6599\u3002\u9019\u6709\u52a9\u65bc\u4e0d\u540c\u90e8\u9580\u4e86\u89e3\u4ed6\u5011\u9700\u8981\u77e5\u9053\u7684\u6240\u6709\u5ba2\u6236\u8a0a\u606f\uff0c\u5f9e\u800c\u4f7f\u884c\u92b7\u66f4\u5177\u91dd\u5c0d\u6027\uff0c\u670d\u52d9\u66f4\u52a0\u500b\u4eba\u5316\u3002.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u5c0f\u578b\u4f01\u696d\u80fd\u5426\u50cf\u5927\u578b\u4f01\u696d\u4e00\u6a23\u5f9e\u9867\u5ba2\u95dc\u4fc2\u7ba1\u7406\u7cfb\u7d71\u4e2d\u7372\u76ca\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">\u7576\u7136\u3002 CRM\u7cfb\u7d71\u4e26\u975e\u5927\u578b\u4f01\u696d\u7684\u5c08\u5c6c\uff0c\u5c0f\u578b\u4f01\u696d\u4e5f\u80fd\u5f9e\u4e2d\u7372\u76ca\u826f\u591a\u3002 CRM\u53ef\u4ee5\u5e6b\u52a9\u5c0f\u578b\u4f01\u696d\u66f4\u9806\u66a2\u5730\u7ba1\u7406\u5ba2\u6236\u4e92\u52d5\uff0c\u900f\u904e\u81ea\u52d5\u5316\u4efb\u52d9\u7bc0\u7701\u6642\u9593\uff0c\u4e26\u63d0\u9ad8\u92b7\u552e\u548c\u884c\u92b7\u7684\u7cbe\u6e96\u5ea6\u3002.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Jodoo CRM \u8207\u5176\u4ed6 CRM \u7cfb\u7d71\u6700\u5927\u7684\u5dee\u7570\u662f\u4ec0\u9ebc\uff1f<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Jodoo CRM \u8207\u5176\u4ed6 CRM \u7cfb\u7d71\u6700\u5927\u7684\u5340\u5225\u5728\u65bc\u5176\u7121\u7a0b\u5f0f\u78bc\u5e73\u53f0\uff0c\u4f7f\u7528\u8005\u7121\u9700\u4efb\u4f55\u7a0b\u5f0f\u8a2d\u8a08\u6280\u80fd\u5373\u53ef\u8f15\u9b06\u81ea\u8a02\u548c\u7ba1\u7406 CRM \u7cfb\u7d71\u3002\u9019\u4f7f\u5f97\u4e0d\u719f\u6089\u79d1\u6280\u7684\u4f7f\u7528\u8005\u4e5f\u80fd\u66f4\u8f15\u9b06\u5730\u4f7f\u7528\u8a72\u7cfb\u7d71\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u63a2\u7d22\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 (CRM) \u7684\u542b\u7fa9\u53ca\u5176\u5728\u589e\u5f37\u5ba2\u6236\u95dc\u4fc2\u65b9\u9762\u7684\u91cd\u8981\u4f5c\u7528\u3002\u9019\u672c\u7c21\u55ae\u6613\u61c2\u7684\u6307\u5357\u6db5\u84cb\u4e86 CRM \u7684\u57fa\u790e\u77e5\u8b58\u3001\u985e\u578b\u3001\u512a\u52e2\uff0c\u4e26\u900f\u904e\u6848\u4f8b\u7814\u7a76\u5c55\u793a\u4e86 CRM \u5728\u5be6\u969b\u61c9\u7528\u4e2d\u7684\u904b\u4f5c\u65b9\u5f0f\u3002.<\/p>","protected":false},"author":1,"featured_media":4542,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-4534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-innovation"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is CRM? Understanding CRM Meaning - Jodoo Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jodoo.com\/blog\/zh-tw\/\u4ec0\u9ebc\u662fcrm\uff1f-crm\u662f\u4ec0\u9ebc\u610f\u601d\uff1f\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is CRM? Understanding CRM Meaning - Jodoo Blog\" \/>\n<meta property=\"og:description\" content=\"Explore the meaning of CRM and its vital role in enhancing customer relationships. This easy-to-understand guide covers CRM basics, types, benefits, and a case study to show how it works in real life.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jodoo.com\/blog\/zh-tw\/\u4ec0\u9ebc\u662fcrm\uff1f-crm\u662f\u4ec0\u9ebc\u610f\u601d\uff1f\/\" \/>\n<meta property=\"og:site_name\" content=\"Jodoo Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/company.jodoo\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-24T06:35:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-13T03:29:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"464\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jodoo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@JodooHQ\" \/>\n<meta name=\"twitter:site\" content=\"@JodooHQ\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005:\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jodoo\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u9810\u4f30\u95b1\u8b80\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 \u5206\u9418\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\"},\"author\":{\"name\":\"Jodoo\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#\\\/schema\\\/person\\\/b958cef486b1eb00d0f82e6f0a294481\"},\"headline\":\"What is CRM? Understanding CRM Meaning\",\"datePublished\":\"2024-04-24T06:35:00+00:00\",\"dateModified\":\"2024-12-13T03:29:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\"},\"wordCount\":2823,\"image\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"articleSection\":[\"Digital Innovation\"],\"inLanguage\":\"zh-TW\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\",\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\",\"name\":\"What is CRM? Understanding CRM Meaning - Jodoo Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"datePublished\":\"2024-04-24T06:35:00+00:00\",\"dateModified\":\"2024-12-13T03:29:48+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#\\\/schema\\\/person\\\/b958cef486b1eb00d0f82e6f0a294481\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#breadcrumb\"},\"inLanguage\":\"zh-TW\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-TW\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#primaryimage\",\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"contentUrl\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/\u5ba2\u6237-CRM.png\",\"width\":768,\"height\":464,\"caption\":\"CRM Solution\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/what-is-crm-crm-meaning#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\\\/\\\/www.jodoo.com\\\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What is CRM? Understanding CRM Meaning\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/\",\"name\":\"Jodoo Blog\",\"description\":\"Get the latest information about no-code development, updates, events, and other news about Jodoo.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-TW\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/#\\\/schema\\\/person\\\/b958cef486b1eb00d0f82e6f0a294481\",\"name\":\"Jodoo\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-TW\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g\",\"caption\":\"Jodoo\"},\"sameAs\":[\"http:\\\/\\\/wp.sre.jodoodevelop.com\"],\"url\":\"https:\\\/\\\/www.jodoo.com\\\/blog\\\/zh-tw\\\/author\\\/wp-admin\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u4ec0\u9ebc\u662fCRM\uff1f\u4e86\u89e3CRM\u7684\u610f\u601d - Jodoo\u535a\u5ba2","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.jodoo.com\/blog\/zh-tw\/\u4ec0\u9ebc\u662fcrm\uff1f-crm\u662f\u4ec0\u9ebc\u610f\u601d\uff1f\/","og_locale":"zh_TW","og_type":"article","og_title":"What is CRM? Understanding CRM Meaning - Jodoo Blog","og_description":"Explore the meaning of CRM and its vital role in enhancing customer relationships. This easy-to-understand guide covers CRM basics, types, benefits, and a case study to show how it works in real life.","og_url":"https:\/\/www.jodoo.com\/blog\/zh-tw\/\u4ec0\u9ebc\u662fcrm\uff1f-crm\u662f\u4ec0\u9ebc\u610f\u601d\uff1f\/","og_site_name":"Jodoo Blog","article_publisher":"https:\/\/www.facebook.com\/company.jodoo","article_published_time":"2024-04-24T06:35:00+00:00","article_modified_time":"2024-12-13T03:29:48+00:00","og_image":[{"width":768,"height":464,"url":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","type":"image\/png"}],"author":"Jodoo","twitter_card":"summary_large_image","twitter_creator":"@JodooHQ","twitter_site":"@JodooHQ","twitter_misc":{"\u4f5c\u8005:":"Jodoo","\u9810\u4f30\u95b1\u8b80\u6642\u9593":"13 \u5206\u9418"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#article","isPartOf":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning"},"author":{"name":"Jodoo","@id":"https:\/\/www.jodoo.com\/blog\/#\/schema\/person\/b958cef486b1eb00d0f82e6f0a294481"},"headline":"What is CRM? Understanding CRM Meaning","datePublished":"2024-04-24T06:35:00+00:00","dateModified":"2024-12-13T03:29:48+00:00","mainEntityOfPage":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning"},"wordCount":2823,"image":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage"},"thumbnailUrl":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","articleSection":["Digital Innovation"],"inLanguage":"zh-TW"},{"@type":"WebPage","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning","url":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning","name":"\u4ec0\u9ebc\u662fCRM\uff1f\u4e86\u89e3CRM\u7684\u610f\u601d - Jodoo\u535a\u5ba2","isPartOf":{"@id":"https:\/\/www.jodoo.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage"},"image":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage"},"thumbnailUrl":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","datePublished":"2024-04-24T06:35:00+00:00","dateModified":"2024-12-13T03:29:48+00:00","author":{"@id":"https:\/\/www.jodoo.com\/blog\/#\/schema\/person\/b958cef486b1eb00d0f82e6f0a294481"},"breadcrumb":{"@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#breadcrumb"},"inLanguage":"zh-TW","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning"]}]},{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#primaryimage","url":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","contentUrl":"https:\/\/www.jodoo.com\/blog\/wp-content\/uploads\/2024\/12\/\u5ba2\u6237-CRM.png","width":768,"height":464,"caption":"CRM Solution"},{"@type":"BreadcrumbList","@id":"https:\/\/www.jodoo.com\/blog\/what-is-crm-crm-meaning#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9875","item":"https:\/\/www.jodoo.com\/blog"},{"@type":"ListItem","position":2,"name":"What is CRM? Understanding CRM Meaning"}]},{"@type":"WebSite","@id":"https:\/\/www.jodoo.com\/blog\/#website","url":"https:\/\/www.jodoo.com\/blog\/","name":"Jodoo\u535a\u5ba2","description":"\u7372\u53d6\u6709\u95dc Jodoo \u7121\u7a0b\u5f0f\u78bc\u958b\u767c\u3001\u66f4\u65b0\u3001\u6d3b\u52d5\u548c\u5176\u4ed6\u65b0\u805e\u7684\u6700\u65b0\u8cc7\u8a0a\u3002.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.jodoo.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-TW"},{"@type":"Person","@id":"https:\/\/www.jodoo.com\/blog\/#\/schema\/person\/b958cef486b1eb00d0f82e6f0a294481","name":"Jodoo","image":{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/secure.gravatar.com\/avatar\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/250e0d43b77e764b8fd961bf41dc0e46963912235f6724430a4fdb771e857168?s=96&d=mm&r=g","caption":"Jodoo"},"sameAs":["http:\/\/wp.sre.jodoodevelop.com"],"url":"https:\/\/www.jodoo.com\/blog\/zh-tw\/author\/wp-admin"}]}},"_links":{"self":[{"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/posts\/4534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/comments?post=4534"}],"version-history":[{"count":3,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/posts\/4534\/revisions"}],"predecessor-version":[{"id":4580,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/posts\/4534\/revisions\/4580"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/media\/4542"}],"wp:attachment":[{"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/media?parent=4534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/categories?post=4534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jodoo.com\/blog\/zh-tw\/wp-json\/wp\/v2\/tags?post=4534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}