600+
Citizen Developers Trained
600+
Custom Applications Built
75%
Reduction in Implementation Time
In the competitive global dairy industry, one company stands out for its remarkable digital transformation journey. Mengniu Dairy, one of the world’s top eight dairy companies, has revolutionized its approach to business operations by embracing no-code development, empowering hundreds of employees to become digital innovators and dramatically improving efficiency across the organization.
A Dairy Giant with Global Ambitions
Founded in 1999 in Inner Mongolia’s Hohhot region, Mengniu has rapidly ascended to become a global dairy powerhouse.
With over 40,000 employees and a complex ecosystem of enterprise systems including SAP, OA, and CRM, Mengniu faced a common challenge: how to streamline operations while fostering innovation across a massive organization.
The Digital Transformation Challenge
Like many large enterprises, Mengniu struggled with a critical gap between business needs and IT implementation capabilities. Business departments required rapid development and iteration of applications, but traditional development processes created bottlenecks. Meanwhile, employees navigating multiple systems faced inefficiencies in everyday tasks, from account management to business travel reimbursement.
“We needed a solution that could not only address our immediate operational challenges but also empower our business teams to drive innovation themselves,” explains a Mengniu executive. “The traditional approach of routing every request through IT simply couldn’t keep pace with our growth.”
Democratizing Development with Jodoo
Mengniu found its answer in Jodoo’s no-code platform. What began as a tool for IT to build common applications quickly evolved into something more transformative: a platform that enabled business users across the organization to create their own digital solutions.
The company strategically introduced Jodoo by first implementing applications that most employees would use regularly. This approach familiarized staff with the platform while delivering immediate value through two key applications:
Unified Account Management
With thousands of employees needing access to multiple systems, account management had become a significant burden. Mengniu’s IT department leveraged Jodoo to create a unified process for password resets, account applications, and information changes across all systems. This eliminated fragmentation and streamlined what had been a frustrating experience for employees.
Smart Business Travel Management
For a company with frequent employee travel, expense reimbursement presented another opportunity for improvement. Mengniu connected Jodoo with their SAP reimbursement system through API integration, allowing employees to clock in their location during business trips and directly link these records when claiming expenses. This created a seamless digital trail that simplified reimbursement while reducing errors.
From IT Tool to Innovation Catalyst
The initial success sparked a transformation that went far beyond IT efficiency. Business departments, seeing the platform’s potential, began developing their own applications with minimal technical support.
“What surprised us was how quickly our business teams embraced the technology,” notes a Mengniu manager. “Employees in sales, HR, and other departments who had never written a line of code were suddenly building sophisticated applications tailored to their specific needs.”
This grassroots innovation movement has produced remarkable results:
- Over 600 “citizen developers” trained across business departments
- More than 600 applications built for sales management, administrative office, and production management
- Significant efficiency improvements in non-core business scenarios
Real-World Impact: Beyond the IT Department
The platform’s flexibility has enabled Mengniu to address diverse business challenges with customized solutions:
Cost Estimation System
To optimize profitability for new products, Mengniu created a sophisticated cost estimation system. The application collects financial data inputs from different departments, including management expenses, marketing costs, raw material costs, and sales budgets, and calculates gross profit projections across various sales channels. Real-time dashboard visualization gives decision-makers immediate insights for product strategy.
Conference Management System
Mengniu’s conference management system standardizes meeting planning and execution while connecting with other platforms. The system integrates with DingTalk through an API to notify participants, displays real-time meeting room availability through Gantt charts, and generates analytics on meeting room usage, attendance, and resource utilization.
Key Improvements After Implementing Jodoo
Accelerated Development Cycles
Before Jodoo, implementing new business applications took months of development time and required specialized IT resources. Now, business teams can create and deploy applications in days or weeks, reducing development cycles by 75% and enabling rapid response to changing market conditions.
Democratized Innovation Across Departments
Jodoo has transformed how innovation happens at Mengniu. Previously, digital initiatives were centralized within IT, creating bottlenecks and limiting business agility. Today, with 600+ citizen developers across departments, innovation has been democratized, allowing those closest to business challenges to create their own solutions without technical barriers.
Seamless System Integration
One of the most significant improvements has been Jodoo’s ability to connect previously siloed systems. Through API integration with enterprise platforms like SAP and DingTalk, Mengniu has created a unified digital ecosystem that eliminates data silos, reduces manual data entry by 80%, and provides real-time visibility across operations.
The Transformation Dividend
After nearly a year of implementation, Mengniu has realized benefits that extend far beyond application development:
- Accelerated Digital Transformation: By making the benefits of digitalization immediately tangible to employees, Jodoo has accelerated acceptance of broader digital transformation initiatives across the organization.
- Innovation Incubator: The platform has dramatically reduced the cost and time required to test new business models and processes. Ideas that once required months of development can now be prototyped and refined in days or weeks.
- Empowered Workforce: Perhaps most significantly, Mengniu has shifted innovation capabilities to those who understand the business best. By giving business users the tools to create their own solutions, the company has unleashed creativity and problem-solving at all levels.
“What we’ve created is not just a more efficient organization, but a more innovative one,” concludes a Mengniu executive. “By filling the ‘IT vacuum’ outside our core systems and empowering our people to solve their own challenges, we’ve built a foundation for continuous improvement and innovation.”
A Culture of Innovation for Global Growth
As Mengniu continues its global expansion, this democratized approach to digital transformation provides a competitive advantage that goes beyond technology—it’s about creating a culture where innovation can come from anywhere in the organization.
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