Use the expected production scope and a common time horizon.
Cost areaQuestionEvidenceCommon surprise
SubscriptionWhat triggers a paid plan or higher tier?Current plan page, quote, contract, and limit definitions.A critical workflow, API, storage, or role is outside the free tier.
ImplementationWho configures records, workflow, permissions, and dashboards?Scoped tasks, hours, services, and acceptance tests.The license is low but setup depends on scarce specialists.
Data and integrationWhich systems and identifiers must connect?Migration samples, API tests, ownership, and error handling.Cleaning and reconciliation exceed configuration effort.
OperationsWho supports users and changes the app?Runbook, administrator capacity, support terms, and release process.No owner exists after launch.
Exit and growthCan data and process move as scope grows?Exports, limits, migration path, and archive plan.A successful pilot creates avoidable lock-in or rework.