Visitor tracking that answers who is onsite right now

Track active visits by person, host, destination, badge, escort, arrival, expected checkout, current status, exception, and confirmed departure.

  • Current onsite register
  • Overdue-checkout and exception queues
  • Searchable completed visit history

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Why teams start here

Tracking is not a lifetime profile or website analytics. It is an accurate operational record of the current physical visit and the actions required to close it.

01

Current onsite register

02

Overdue-checkout and exception queues

03

Searchable completed visit history

Questions about this use case

What is visitor tracking?

For physical-site operations, it means keeping the current visit status, host, destination, timing, badge or escort context, exception, checkout, and history accurate from arrival to departure.

How do we know who is onsite?

Use active-visit records with explicit check-in and checkout timestamps. Do not count approved invitations or unconfirmed appointments as onsite.

What should happen when checkout is overdue?

Create an exception with the host, visit, expected time, elapsed delay, response owner, next action, escalation, and final departure or closeout.

Can the system show a visitor’s current location?

You can store the approved or last reported destination and host handoff. Continuous real-time positioning requires specialist sensors or access systems and a separate privacy assessment.

How long should visitor history be retained?

Set retention according to the operational purpose, applicable policy, legal advice, and security needs. Collect and retain only the data that has a defined use.

Open a template, then adapt it to your team

Start with the closest template in this use case, then customize fields, statuses, and handoff logic inside Jodoo.