Identify the place and material
Use site, service point, waste stream, container ID or QR reference, and quantity or fill condition.
Give the collector enough information to act and the requester enough visibility to know whether the container was collected, missed, blocked, or rescheduled.
The example combines a phone-friendly request with the working service queue behind it, including scheduled, collected, missed, and blocked states.
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The first view is a fictional mobile request; opening it starts a new record in Jodoo.
Each exception should lead to a clear owner and next action.
| Signal | What to inspect | Decision or next action |
|---|---|---|
| Container is full before schedule | Stream, capacity, fill evidence, site impact, available access window | Assign on-demand collection or adjust service frequency |
| Driver reports no access | Gate and contact instructions, arrival evidence, site log | Verify the blocker and commit a recovery time |
| Material is unsafe or prohibited | Stream profile, photo, observed material, handling requirement | Hold service and route to the correct owner |
| Pickup is complete | Collection time, driver or team, quantity, handoff evidence | Create or link the load and notify requester |
A useful request tells the collector exactly what, where, why, and by when—and preserves constraints that might block service.
Use site, service point, waste stream, container ID or QR reference, and quantity or fill condition.
Distinguish scheduled service, full container, on-demand removal, missed-pickup recovery, and event cleanup; record requested and due times.
Capture gate, hours, contact, safety or loading note, photo, carrier or team, and the evidence expected at completion.
The same record should show assignment, arrival, collection, a missed or blocked reason, and the revised next action.
Keep the due time visible until the service result and handoff evidence are recorded.
Use specific access, contamination, unsafe load, unavailable container, or documentation reasons instead of an unexplained cancellation.
Connect the service event to the load, custody reference, measured quantity, and destination when those apply.
Authorized builders can show only the fields required for the selected stream, site, or trigger.
Teams can configure the request and service queue in hours, then improve it after seeing why real pickups are delayed or rejected.Jodoo fits a site-to-coordinator request with due time, access, evidence, outcome, and missed-service follow-up.
Mobile requests, conditional service details, assignment, due dates, missed or blocked reasons, photos, and recovery commitments.
Keep route optimization, live vehicle dispatch, telematics, onboard weighing, customer billing, and driver navigation in hauling systems.
Pass the request or route reference between systems so site users can see the promised and actual service outcome.
Include requester, site, exact service point, waste stream, container reference, request trigger, quantity or fill level, requested and due time, access instructions, photo or evidence, assigned carrier, service state, missed or blocked reason, and completion evidence.
Link the records, but keep them distinct. The request tracks the service promise and result; the load tracks physical custody, manifest, measured quantity, destination, and receiving outcome.
Yes. Conditional fields can ask for different container, access, photo, safety, timing, and destination details based on the selected site and stream.
Open the mobile example and the populated service queue. Then copy the App and adapt the fields, routing, evidence, and recovery states to your sites and service partners.
Create a pickup request