Define the audience
Name who should respond and the trigger that makes the question relevant.
Design the audience, trigger, questions and answer path together—then keep response review and downstream action in the same configurable app.
Use a specialist research platform when panels or advanced analysis lead. Use Jodoo when the survey must connect to a tailored business process.
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The builder is fast; deciding what should be asked and why deserves more care.
Name who should respond and the trigger that makes the question relevant.
State the decision or improvement the survey will support.
Use the shortest scale or choice that still produces usable evidence.
Preview logic, required fields, mobile layout, privacy note and confirmation.
Rating, NPS, single choice, multiple choice, short text and long text.
Every question should influence analysis, routing or follow-up.
Responses remain linked to the source program.
Reuse familiar question types, but write the wording and answer path for the audience, trigger and decision at hand.
Choose one scale and label its meaning consistently.
Use mutually exclusive options when one answer is expected; use multi-select only when combinations matter.
Ask for an explanation after the respondent has enough context.
Carry source, program and trigger into linked records rather than showing technical fields to respondents.
Confirm the complete path before inviting real respondents.
A person outside the project understands the purpose and every answer choice.
Required questions, validation and confirmation work on desktop and phone.
Normal, skipped, partial and edge-case responses appear correctly in review views.
The answers that require follow-up create the correct owner and decision path.
Choose question types for the decision they support, test the mobile path and confirm how answers that need action will be handled.
Yes. You can configure question fields, choices, required rules, linked program records, response views and downstream workflow without code.
Use ratings for consistent measures, single choice for one mutually exclusive answer, multi-select for genuine combinations and open text when explanation changes the next decision.
As few as needed for the intended decision. Test completion time with representative respondents rather than choosing an arbitrary number.
Yes. Keep the response linked to a feedback case, action and verification record when its answer requires operational ownership.
Choose one when advanced logic, respondent panels, research methods, benchmarking or large-scale distribution and analysis are the main requirement.
Start from the program and question model, test the mobile response experience, then inspect review and follow-up before launch.