Property visitor management for guests, deliveries, contractors, and service visits

Connect resident authorization, appointment or work-order context, lobby check-in, host confirmation, access window, destination, exception, and departure.

  • Resident guest and service authorization
  • Lobby check-in, host confirmation, destination, and access window
  • Delivery, work-order, host, and late-departure exceptions

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The need is configurable guest, delivery, contractor, service, event, lobby, exception, and dashboard records that property teams can change.Lease, resident, unit, billing, maintenance accounting, amenity commerce, or resident-portal depth defines the purchase.Intercoms, credentials, readers, elevators, turnstiles, cameras, and security controls determine physical entry.
What You Can Compare Here

Compare 2 practical starting points for this workflow.

  • Resident guest and service authorization
  • Lobby check-in, host confirmation, destination, and access window
  • Delivery, work-order, host, and late-departure exceptions

Why teams start here

The lobby needs different answers for a resident guest, delivery, contractor, service provider, prospect, and event guest—without losing one current view of who is inside.

01

Resident guest and service authorization

02

Lobby check-in, host confirmation, destination, and access window

03

Delivery, work-order, host, and late-departure exceptions

Questions about this use case

Can residents authorize guests?

Yes. Use a focused authorization with resident or host, visitor, arrival window, purpose, destination, and any property-specific instruction or approval.

Can deliveries and contractors use the same system?

Yes, but each needs a distinct branch. Deliveries need recipient, reference, handoff, and completion; contractors need work order, property host, access window, evidence, area, and closeout.

Does Jodoo open doors or elevators?

No. Jodoo can coordinate request, approval, pass context, exceptions, and status. Intercoms, credentials, readers, elevators, and physical access decisions require specialist systems or integrations.

How should a visitor be removed from the onsite list?

Use explicit checkout, pass return, actual departure, and closeout. An expired access window alone should create an exception, not silently assume departure.

Can several properties share one system?

Yes. Govern property, destination, local host, visitor type, access window, and instruction, then provide filtered lobby views and a combined portfolio dashboard.

Open a template, then adapt it to your team

Start with the closest template in this use case, then customize fields, statuses, and handoff logic inside Jodoo.