Resident guest
Resident or host, arrival window, lobby confirmation, destination, guest status, and departure.
Property visitor management system
Property visitor management for guests, deliveries, contractors, and service visits
Connect resident authorization, appointment or work-order context, lobby check-in, host confirmation, access window, destination, exception, and departure.
The lobby needs different answers for a resident guest, delivery, contractor, service provider, prospect, and event guest—without losing one current view of who is inside.
- Resident guest and service authorization
- Lobby check-in, host confirmation, destination, and access window
- Delivery, work-order, host, and late-departure exceptions
Route each property visit by the handoff it needs
A common visit lifecycle can branch into the correct confirmation, destination, and closeout.
Delivery
Recipient, reference, package or service context, approved handoff point, and completion.
Contractor
Work order, property host, service entrance, access window, evidence, area, and closeout.
Service provider
Appointment, resident or property owner, service purpose, equipment, destination, and completion.
Prospective tenant
Leasing appointment, agent, viewing destination, arrival instruction, and follow-up.
Event guest
Event, organizer, attendee status, amenity or event area, arrival window, and departure.
Make host confirmation and access windows visible
The lobby should not depend on phone calls that disappear after the visitor enters.
- 01
Authorize or schedule the visit
Capture visit type, host or resident, purpose, destination, approved window, and any reference or evidence.
Expected visitor appears before arrival. - 02
Confirm at the lobby
Find the authorization, record arrival and check result, issue pass if appropriate, and start the visit.
No duplicate lobby log. - 03
Complete the host or property handoff
Record the responsible person, destination, and access instruction.
The current owner is visible. - 04
Work exceptions
Assign resident unreachable, delivery mismatch, missing work order, access-window conflict, changed destination, or overdue departure.
One property-team response record. - 05
Confirm departure
Record checkout, pass return, completion, and unresolved follow-up.
The current lobby list is accurate.
Coordinate visitor operations without replacing access hardware or property systems
Keep property, intercom, credential, and door-control work in the systems designed for those responsibilities.
Jodoo property visitor workflow
The need is configurable guest, delivery, contractor, service, event, lobby, exception, and dashboard records that property teams can change.
Property management platform
Lease, resident, unit, billing, maintenance accounting, amenity commerce, or resident-portal depth defines the purchase.
Physical access system
Intercoms, credentials, readers, elevators, turnstiles, cameras, and security controls determine physical entry.
Property visitor management questions
01Can residents authorize guests?+
Yes. Use a focused authorization with resident or host, visitor, arrival window, purpose, destination, and any property-specific instruction or approval.
02Can deliveries and contractors use the same system?+
Yes, but each needs a distinct branch. Deliveries need recipient, reference, handoff, and completion; contractors need work order, property host, access window, evidence, area, and closeout.
03Does Jodoo open doors or elevators?+
No. Jodoo can coordinate request, approval, pass context, exceptions, and status. Intercoms, credentials, readers, elevators, and physical access decisions require specialist systems or integrations.
04How should a visitor be removed from the onsite list?+
Use explicit checkout, pass return, actual departure, and closeout. An expired access window alone should create an exception, not silently assume departure.
05Can several properties share one system?+
Yes. Govern property, destination, local host, visitor type, access window, and instruction, then provide filtered lobby views and a combined portfolio dashboard.
Test the real visitor operation
Use the property visitor appTest the property’s busiest lobby window
Run a resident guest, delivery, contractor, service visit, unreachable host, missing work order, access-window conflict, and overdue departure.