Facilities teams receiving maintenance, setup, room, equipment, or repair requests.
Work Request Form Template
Capture internal work requests with requester details, priority, location, category, assignment, due date, status, evidence, and completion notes.
Built for facilities, operations, maintenance, admin, and shared service teams that need a clearer intake queue before work begins.
Customize forms, views, roles, automations, and dashboards to match your workflow. Preview the live Work Request Form workflow, then customize the template for your team.
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Overview
What this template helps you manage
Use this work request form to standardize intake, assign owners, track status, and keep completion history for internal work requests.
Who It's For
Teams that benefit most from this template
Operations teams assigning internal work that arrives from many departments.
Managers who need a queue of open, blocked, overdue, and completed work requests.
What's Included
Workflows and components included in this template
Main workflows
Work request intake form
Capture requester, location, category, priority, description, photos, due date, and required approval context.
Assignment and status queue
Route requests to owners, track accepted, scheduled, in progress, blocked, completed, and returned statuses.
Work request dashboard
Monitor request volume, priority mix, overdue work, owner workload, location trends, and completion status.
Included components
- Work Request Form
- Action And Follow-up Log
- Control Register
- Work Request Form Queue
- Work Request Form Dashboard
- Owner Follow-up Reminder
- Escalation Notification
- Requester
- Operations Coordinator
- Operations
Why Teams Use It
Why this workflow works
- Standardize work intake before requests scatter across email, chat, or spreadsheets.
- Keep requester details, assignment, status, attachments, and completion notes together.
- Give teams workload and overdue views without deploying a heavy ticketing system.
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Template Preview
See how the template looks across key views
Work Request Form
Capture internal work requests with requester details, priority, location, category, assignment, due date, status, evidence, and completion notes.
Work Request Form Queue
Review open records by owner, status, due date, priority, and next action.
Work Request Form Dashboard
Monitor workload, trends, status mix, overdue items, and completion progress.
How It Works
From setup to rollout
A requester submits the work request form with required context, attachments, and timing.
The responsible owner reviews the record, assigns work, and updates status as the request moves forward.
Queues and dashboards show open work, overdue items, owners, categories, and completion trends.
Completed records stay searchable for reporting, audit context, and process improvement.
FAQs
Common questions about this template
What is a work request form used for?
It is used to collect internal work needs such as maintenance, facilities support, equipment setup, admin work, or operations tasks before assigning an owner.
Is this the same as a work order?
A request captures the need. A work order usually represents approved or assigned work. Jodoo can adapt the same workflow to support either model.
Can request categories and statuses be customized?
Yes. You can change categories, priority levels, owners, statuses, views, dashboards, and reminders.
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