Match the insured identity
Compare the certificate’s named insured with the legal entity in the vendor record.
Collect each vendor COI, check the insured name, dates and required coverage, return mismatches, and keep work readiness tied to the accepted evidence.
For risk, procurement, facilities, and project teams coordinating documents and human review—not automated insurance interpretation.
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The sample shows vendor identity, policy dates, returned evidence, renewal blockers, and the resulting readiness decision. Jodoo coordinates the human review; it does not automatically interpret coverage.
A current date does not prove that the named insured or coverage context is right.
Compare the certificate’s named insured with the legal entity in the vendor record.
Record effective and expiry dates, required coverage types, stated limits, and any clear gap for human review.
Return mismatched evidence with a specific reason and preserve the accepted replacement beside its predecessor.
The document record should lead to a clear next action for the vendor relationship.
Allow the configured work or onboarding step to continue, subject to the other vendor requirements.
Show the owner, request date, insurer or broker blocker, and current risk decision.
Restrict new work, escalate, or document an approved exception according to your policy.
A generic request for an updated certificate often creates another incomplete submission.
Tell the vendor or broker which insured entity, coverage type, policy period, limit, endorsement, project, or site must be evidenced.
Record whether the issue is identity, dates, limits, scope, missing pages, or another requirement so the correction can be targeted.
Retain the replacement document and reviewer decision, then update vendor readiness without treating file receipt as coverage acceptance.
Do not collapse every problem into “non-compliant.”
| Finding | COI action | Vendor action |
|---|---|---|
| Legal name mismatch | Return for corrected certificate. | Hold readiness decision |
| Coverage dates valid; limits meet requirement | Accept evidence. | Continue if other requirements pass |
| Expired; replacement requested | Keep renewal blocked or in progress. | Apply configured restriction |
| Exception approved with end date | Record conditions and review date. | Allow only within those conditions |
Jodoo connects the records, human review, follow-up work, exceptions, and decisions this scenario needs. Business administrators can adjust the application without waiting for conventional development.
A business team can configure the collection and human-review workflow in hours; specialist insurance judgment remains with qualified reviewers.Add insured-name checks, coverage fields, requirement sets, renewal windows, and readiness consequences without custom development.
Route each COI to a qualified reviewer, return a precise deficiency, and retain the corrected certificate and final decision.
Give procurement, risk, facilities, and project teams views of the vendors and work they own rather than one undifferentiated document list.
Jodoo can hold requirements, submitted certificates, human review, corrections, renewals, and vendor readiness. Qualified people still interpret policy terms and insurance adequacy.
Track the vendor, insured name, policy dates, stated limits, file, reviewer decision, correction request, renewal owner, and current work restriction.
Reference the broker, carrier, vendor master, contract, project, and specialist COI service when those sources own the underlying information.
Use an insurance specialist or dedicated platform when automatic ACORD extraction, endorsement interpretation, carrier checks, or managed compliance review is required.
No. The App structures the certificate facts, your requirements, the reviewer decision, and follow-up. Use qualified insurance professionals or specialist services for coverage interpretation.
Yes. Provide a form or controlled process for submission, route the evidence to a reviewer, and retain returned and accepted versions.
Yes, if that is your configured operating rule. Keep the restriction decision separate from the raw expiry state so approved exceptions remain visible.
Yes. Add the coverage, limit, endorsement, project, or contract fields your reviewers genuinely use, rather than forcing every COI into one generic status.
Inspect expired, returned, under-review, and accepted examples, then configure the coverage checks and operating response your team owns.
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