How is competency management different from performance appraisal?+
This workspace records whether a person can demonstrate defined tasks and what further practice is needed. A performance appraisal covers broader results, goals and feedback; it should not replace task-level observed evidence.
Can each role use different assessment criteria?+
Yes. The example distinguishes field service inspection from incoming quality inspection. Adapt the task, expected behaviour, evidence prompts and essential criteria to the work your assessors actually observe.
Can a high overall score hide an essential failure?+
It should not. Essential criteria are evaluated explicitly. In the example, an unmet essential criterion keeps the practical outcome at practice required even if the assessor selects a positive overall decision.
How should we define a consistent proficiency scale?+
Describe what each level allows a person to do. This example distinguishes not yet demonstrated, work with guidance, independent work and coaching others. Set the required level for the role, retain observed evidence, and check essential criteria separately from the numerical gap.