Triage and preserve
Record the allegation or issue, immediate risk, conflict check, scope owner, and records that must be preserved.
INVESTIGATION CASE MANAGEMENT SOFTWARE
Control the investigation without deciding the answer too early
Keep scope, conflicts, questions, interviews, records, evidence limitations, findings, review, actions, and closure in a chronological, accountable case.
For internal operational investigations. Digital forensics, e-discovery, law-enforcement evidence custody, and legal conclusions remain specialist work.
Free for up to five users. No credit card required.
Adapt fields, workflows, and dashboards without code. Explore 1,000+ app templates and use cases
Sign in to inspect fictional sample records. Install a copy before adding team access, confidential information, or your own operating rules.
4investigation stages
6populated product views
3closure-review outcomes
Separate allegation, evidence, finding, and action
The workspace should make it difficult to hide a missing fact behind a completed status.
Plan the questions
Define what the investigation must establish, who may have relevant information, and which evidence sources can answer each question.
Gather and assess
Record interviews, documents, system records, chronology, source, status, relevance, limitations, and contradictory information.
Find, review, and follow through
Connect each finding to the supporting facts, submit it for review, and track action or monitoring without rewriting the history.
Show what is known, what is missing, and why it matters
A file upload is not an investigation plan. The team needs a working register around each item.
Source and custodian
Record where the item came from, who supplied or controls it, and when it was received or completed.
Status and relevance
Distinguish requested, received, reviewed, corroborated, contradicted, unavailable, or excluded items and rate their relevance.
Factual summary and limitation
Explain what the item shows and what it cannot establish before drawing a conclusion.
Responsible investigator
Assign ownership for the next evidence action and keep overdue or blocked items visible.
Test missing evidence and returned findings
The difficult paths show whether the product supports disciplined work or only stores documents.
| Test | Action | Expected evidence |
|---|---|---|
| Conflict | Assign a matter to a potentially conflicted investigator. | Conflict is recorded and reassignment happens before work continues. |
| Missing record | Request a critical system record and prepare a conclusion without it. | The evidence remains visibly open and closure can be returned. |
| Contradiction | Add interview evidence that conflicts with the draft chronology. | The contradiction stays visible beside the finding and review. |
| Follow-up | Approve a finding with corrective action. | The action remains owned and measurable after the investigation decision. |
Make reviewers test the reasoning, not just approve a status
A meaningful review should expose unsupported conclusions and open action.
Does the finding answer the scoped question?
Trace the finding to material facts and record alternative explanations or unresolved contradictions.
Is critical evidence still open?
Return the outcome when an outstanding item could materially change the result.
What happens after the finding?
Track corrective action, communication, monitoring, policy change, referral, or the reason no further action is appropriate.
Coordinate the investigation in Jodoo; use specialist tools for forensic or legal demands
Jodoo can structure internal fact-finding and review. It does not authenticate evidence, perform forensic collection, decide the law, or replace specialist advice.
Use Jodoo for the operating process
Manage intake, scope, conflicts, plans, interviews, evidence metadata, findings, review, actions, and reporting.
Use specialist systems where evidence demands it
Use appropriate digital-forensics, e-discovery, legal matter, law-enforcement, laboratory, or certified chain-of-custody tools.
Reference the authoritative source
Store source identifiers and controlled links where another system owns the original evidence or legal record.
ADAPT THE OPERATING MODEL WITHOUT CODE
Adapt the investigation without losing the reasoning trail
Investigation leads can adjust the working structure as risks, policies, and recurring case types change.
An internal investigation app can be assembled in hours and refined in tens of minutes while facts, findings, and review history remain connected.- Revise allegation types, open questions, and conflict checks.
- Add evidence fields without mixing facts and conclusions.
- Change reviewer, return, escalation, and follow-up paths.
- Create queues for missing evidence, overdue interviews, and returned findings.
Questions to answer before standardizing internal investigations
What should investigation case management software track?
It should connect allegation or issue intake, scope, conflicts, questions, investigators, interviews, evidence, chronology, findings, review, actions, communication, closure, and follow-up.
Can Jodoo manage evidence?
Jodoo can track evidence source, custodian, status, relevance, summary, limitations, responsibility, and attachments. It does not claim forensic acquisition, evidence authentication, e-discovery, or certified law-enforcement chain of custody.
How do you prevent premature closure?
Keep critical questions and evidence visible, require a reviewed outcome, allow reviewers to return incomplete work, and track remaining action after the finding.
Can one workspace support HR and operational investigations?
Yes, with distinct case types, fields, permissions, views, and reviewers. Do not expose confidential HR details merely because the lifecycle is shared.
What belongs on an investigation dashboard?
Useful views show open scope decisions, overdue evidence, interviews due, case age, risk, blocked work, findings awaiting review, returned outcomes, and corrective actions after closure.
SEE THE WORKING SYSTEM
Build an investigation record that survives review
Inspect the populated evidence register and returned-closure example, then adapt the questions, access, and review to your operating model.
Open the investigation workspaceRELATED CLAIMS OPERATIONS
Connect investigation findings to the claims decision
A claim investigation produces evidence and findings; the claims workflow turns that work into a recommendation, authority review and follow-through.