Open and classify the case
Record the trigger, reported product, identifiers, dates, initial risk and the person accountable for coordination.
PRODUCT RECALL MANAGEMENT SOFTWARE
Product recall management software for scope, action and verified closeout
Move from a reported issue to an evidence-backed list of affected stock, shipments, destinations and completed actions.
The populated App includes an open trace case, affected lots, remaining stock, customer shipments, blocked actions and verified closeout evidence.
Free for up to five users. No credit card required.
Adapt fields, workflows, and dashboards without code. Explore 1,000+ app templates and use cases
The gallery shows populated sample data in the Jodoo App. Open any view to inspect the records and decisions, then install a copy to adapt the fields and workflow.
Scopelots, stock and destinations
Owner + due datefor each recall action
Verifiedevidence before closeout
Coordinate the work without losing the product trace
A recall is both an investigation and a controlled set of actions.
Define affected scope
Trace backward to sources and forward to remaining stock, transformations, shipments and destinations; mark uncertainty explicitly.
Assign destination actions
Create clear tasks for quarantine, notification, recovery, replacement, reconciliation or other approved response.
Verify and authorize closure
Check evidence and unresolved exceptions before a separate closeout decision ends the case.
Know what is affected before counting actions
A long task list is not proof that the right products and destinations were found.
Affected identifiers
Name the item, lot, batch or serial and explain the rule that includes or excludes related production.
Remaining inventory
Find quantities at each location and preserve their quarantine or disposition state.
Shipped product
Connect affected identifiers to shipments and destinations, including partial shipments and downstream transfers where known.
Unknowns and assumptions
Keep missing genealogy, unresolved quantity and uncertain destinations visible until evidence resolves them.
Make progress measurable without confusing sent with complete
Each action needs a target, owner, outcome and verification.
Quarantine
Record the location, quantity, method and confirmation that affected stock is no longer available.
Destination response
Track contact status, acknowledged quantity, recovery or disposition and any follow-up required.
Reconciliation
Compare known production, inventory and destination quantities and explain material differences.
Closure review
A reviewer checks required actions and evidence; returned work stays open until corrected.
Separate investigation, action and verification
The case status should reveal why work is not finished.
| State | What it means | Next control |
|---|---|---|
| Scoping | Affected identifiers and destinations are still being established | Resolve trace gaps and document assumptions |
| Action in progress | Scope is usable and assigned responses are underway | Monitor overdue or blocked destinations |
| Awaiting verification | Owners report completion but evidence has not been accepted | Reviewer checks records and quantities |
| Returned | Closure evidence or reconciliation is insufficient | Correct the named gap and resubmit |
| Closed | Authorized reviewer accepts scope, actions and evidence | Retain history and follow-up improvements |
WHY TEAMS BUILD THIS IN JODOO
Configure a recall workspace before the urgent event
Jodoo connects the trace, action register and closeout workflow in one App. Teams can adapt roles, severity, action types and dashboards without waiting for custom development.
Teams can configure the recall process in hours and improve it after drills, while retaining the full decision and action history.Start from live operational records
Reuse receipt, genealogy, inventory and shipment links instead of importing a new emergency spreadsheet.
Route closure as a decision
Use native review tasks with return-for-correction so reported completion is not automatically accepted.
See where response is blocked
Dashboards surface unconfirmed destinations, overdue actions, held inventory and incomplete reconciliation.
Use a configurable traceability App where your process needs flexibility
Jodoo can coordinate operational trace and recall work. Legal, regulatory, public communication and product-specific decisions remain the responsibility of qualified people.
A strong fit
Operational teams that can identify lots, batches or serials and need to connect receiving, production, movement, shipment and follow-up without commissioning custom software.
Plan an integration
Connect ERP, MES, WMS, label printing or machine data when those systems remain the system of record for transactions or automated capture.
Where specialist systems still matter
The example is not a validated pharmaceutical eBR, a certified regulatory solution or automatic proof of compliance. Your controls, validation and governance still matter.
Questions about product recall management software
What should product recall management software track?
Track the trigger, affected identifiers, scope logic, remaining stock, shipments and destinations, actions, owners, due dates, response evidence, quantity reconciliation and closeout decision.
Can Jodoo notify customers automatically?
Jodoo can support notifications and integrations, but communication content, approval and delivery channels should follow your recall plan and applicable obligations.
How do we avoid closing actions too early?
Separate reported completion from verified completion. Require the relevant evidence and a reviewer decision, and return incomplete actions with a specific correction request.
Can the App support a mock recall?
Yes. Use a drill case, preserve elapsed time and trace gaps, and create improvement actions without representing the drill as a real market action.
EXPLORE THE POPULATED APP
Prepare the recall workspace before you need it
Open the populated example to inspect affected scope and action status, then copy the App and adapt it to your recall plan and responsibilities.
Use this recall management App