Incoming acceptance
Accepted receipts or lots against the applicable inspected population, with exclusions visible.
Supplier performance management software
Turn supplier scorecards into action
Review quality, delivery, response and audit evidence with category context, preserve exceptions behind the number and decide whether to maintain, expand, reduce, condition or suspend supplier scope.
The working app includes scorecards across supplier categories and explicit Maintain, Expand, Reduce, Conditional and Suspend decisions—not a decorative KPI dashboard.
Start with Jodoo’s Free plan for up to five users. No credit card required.
- Measures retain period, source and category context
- Poor results connect to corrective action and risk
- Review outcome changes supplier scope or improvement work
Populated working exampleNormal, pending, returned, overdue, expired, restricted and completed states.Adapt after installationChange fields, requirements, routes, role views and dashboards without rebuilding the app.
- 01Collect source measures
- 02Explain exceptions and denominators
- 03Review with the right owners
- 04Decide the supplier scope
- 05Track improvement
Give each metric a business meaning
A score should support a decision, not hide the evidence.
On-time delivery
Performance against agreed dates and the part of delay the supplier can control.
Corrective response
Containment and response timeliness plus verified effectiveness—not response speed alone.
Audit result
Current verified audit evidence, major findings and unresolved follow-up.
Use event-driven review alongside the calendar
Quarterly review is not enough when material facts change tomorrow.
Collect
Bring current quality, delivery, audit, evidence and improvement facts into the period.
Explain
Retain exceptions, denominator changes and business context behind the score.
Review
Let the relevant quality, procurement and operations owners examine the same evidence.
Decide
Maintain, expand, reduce, condition or suspend a defined scope.
Follow through
Create improvement actions, sourcing changes or a requalification trigger and verify completion.
Avoid a scorecard suppliers can game
The calculation must remain interpretable.
Make denominators visible
A 100% rate from one receipt is not equivalent to 100% across hundreds of lots.
Keep severity and trend
A single critical escape can matter more than many minor events; sustained direction can matter more than one period.
Reproduce one review period from source evidence
The first pilot should prove the numbers, exceptions and resulting action—not merely render charts.
Define every measure
Record population, exclusions, period, source system, owner and calculation so suppliers and reviewers can interpret the same result.
Load contrasting suppliers
Include stable, improving, declining and low-volume suppliers to expose weak denominators and category differences before wider use.
Review the underlying events
Open defects, late deliveries, corrective responses and audit findings behind the score instead of discussing the aggregate alone.
Record the relationship decision
Maintain, expand, reduce, condition or suspend a defined scope and create the improvement or sourcing work needed to carry it out.
Supplier performance management software questions
What should supplier performance software measure?
Choose measures tied to decisions: quality acceptance, defects or escapes, delivery, responsiveness, corrective-action effectiveness, audit results, risk and improvement commitments. Keep definitions and denominators visible.
How often should supplier performance be reviewed?
Use a regular cadence suited to supplier criticality plus event-driven reviews after major defects, audit findings, delivery disruption, certificate lapse or significant change.
Should every supplier use the same scorecard weights?
Not necessarily. Measures and weights should reflect category and risk, while definitions stay consistent enough to explain comparisons. Keep the applicable model and denominator with each review.
What should happen after a poor supplier score?
Open the underlying evidence, determine severity and trend, then assign improvement, corrective action, sourcing change, requalification or scope restriction with an accountable follow-up date.
Can scorecard measures and weights change by supplier category?
Yes. A trained Jodoo administrator can add a measure, category rule, review view or decision route in tens of minutes to a few hours. Preserve the model used for each historical period and test the revised calculation before the next review.
Try the full decision path
Open the performance reviewReview the weak supplier—not only the green portfolio
Inspect low quality, delivery or response results, open the evidence and test the decision and follow-up that the scorecard creates.